Very helpful staff in the Procook shop in Epsom helped me find what I was looking for. The frying pan we bought a couple of years ago is still as good as new even after my son’s best cooking efforts... Se mer
Plats
Byt platsUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Se mer
Företaget har svarat
Pro Cook is a lovely shop and the staff are always friendly helpful and efficient. I went to buy egg cups for a gift and gave 4 stars as they only did them in one colour but still very pleased with m... Se mer
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Storbritannien
4,8
Utmärkt
412 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Epsom
We're glad you found great value in your purchase. Thanks for your positive feedback; we appreciate it!
Excellent knowledgeable service
Excellent knowledgeable service
Impressive display.
Products appear to be good value for money
17 april 2026
Some more staff training might be…
Some more staff training might be helpful. The sales assistant charged me for two of an item when I only wanted one. He duly refunded me but didn't appear to understand why and wouldn't give me the one item that I had paid for back! I like your products but I won't be rushing back.
12 april 2026
Svar från ProCook - Epsom
We appreciate you taking the time to share your experience. We're sorry that the sales assistant's actions caused frustration and that you won't be rushing back. We will address your concerns with additional staff training.
I was provide with answers to the…
I was provide with answers to the questions I asked and was able to complete the transaction. I was also able to register the items I purchased at the same time for the guarantee.
14 april 2026
Lovely shop
Lovely shop, products & staff. Thank you Pro Cook. I recently purchased a dinner set, I’ve brought knives, glasses & corn on the cob sticks. Happy with everything. Staff are friendly & helpful. Many thanks.
12 april 2026
Love this shop
Love this shop, so clean and bright, polite and knowledgeable staff. They stock everything you could possible want for kitchen & Dining. Good quality produces for a reasonable price.
11 april 2026
Svar från ProCook - Epsom
We're delighted you love our clean, bright shop and appreciate our polite, knowledgeable staff. It's great to know you find our kitchen and dining products good quality and reasonably priced.
Svar från ProCook - Epsom
We appreciate you letting us know she was kind, knowledgeable, friendly, and helpful; it means a lot to our team.
bought a small sieve one use one…
bought a small sieve one use one wash(not dishwasher) one side of the handle has detached.
7 april 2026
Svar från ProCook - Epsom
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
It’s a wonderful shop.
4 april 2026
The shop and the help of the Australian…
The shop and the help of the Australian male colleague in store. Fabulous
2 april 2026
Perfect
Perfect! Really nice guy served us. Could have spent 1000’s as there was so many nice things! Will definitely be back!
1 april 2026
Svar från ProCook - Epsom
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our well-presented store and pleasant staff.
The staff are so helpful.
27 mars 2026
Svar från ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Epsom
We're happy to hear that you had a positive experience with our high street offerings. Thank you for your feedback; we appreciate it.
Good quality
There are many great quality kitchen stuff in this shop and the decoration is good too
23 mars 2026
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