Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Se mer
Företaget har svarat
Plats
Byt plats7 South Street, DT1 1BL Dorchester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Se mer
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
7 South Street, DT1 1BL, Dorchester, Storbritannien
4,8
Utmärkt
736 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful & friendly staff
1 augusti 2026
Super shop
Pleasant, helpful,staff and a wide variety of products. My favourite shop for kitchen utensils from small to large!
25 juli 2026
Bought a cheaper pestle and mortar as a…
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, the recipient commented on it being sturdy and vety heavy!
23 juli 2026
Went in to purchase food processor…
Went in to purchase food processor which I had looked at before. Staff very helpful to make sure I was buying the correct product size and its uses. Left happy with my item.
25 juli 2026
Although i was unable to find some of…
Although i was unable to find some of the items i was looking for the gentleman who served us was very helpful and friendly. He also was able to answer some of my questions on the material used in some of your products.
20 juli 2026
very efficient service
15 juli 2026
Very helpful shop assistant when I…
Very helpful shop assistant when I asked a question. Would shop here again
23 juli 2026
Quality products at an affordable price. Knowledgeable and friendly staff.
Staff always have time to discuss the merits of products
13 juli 2026
Friendly helpful staff
Both members of staff were friendly and helpful without being over pushy for a sale. They were also naturally friendly with none of the ‘in’ phrases that seem to be part of retail training recently. They moved easily between dealing with me and another customer.
8 juli 2026
Store was well stocked and clean and…
Store was well stocked and clean and tiday. Staff were helpful and friendly
8 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Friendly welcoming staff.
Friendly welcoming staff.
Pointed out a promotion i hadn't noticed.
7 juli 2026
Svar från ProCook - Dorchester
We're so glad our staff was friendly and welcoming, and that they were able to inform you about a promotion! Thank you for sharing your positive experience.
The kettle takes a few seconds to turn…
The kettle takes a few seconds to turn itself off after boiling. It also gets very hot on the outside.
29 juni 2026
Svar från ProCook - Dorchester
customer
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Svar från ProCook - Dorchester
We are so pleased to hear you enjoyed our lovely shop and the great range of products we offer. Thank you for your wonderful feedback!
Svar från ProCook - Dorchester
We're so glad our sales assistant demonstrated excellent knowledge. We appreciate your kind words!
Shop was spacious
Shop was spacious, plenty room to walk around.
Staff were helpful and knowledgeable, able to find exactly what I was looking for.
30 juni 2026
Svar från ProCook - Dorchester
We're so glad you enjoyed the spaciousness of our shop and that our staff were able to help you find exactly what you were looking for!
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