Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Se mer
Företaget har svarat
Plats
Byt plats7 South Street, DT1 1BL Dorchester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Se mer
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
7 South Street, DT1 1BL, Dorchester, Storbritannien
4,8
Utmärkt
736 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They had everything I wanted and the…
They had everything I wanted and the staff were helpful.
1 september 2026
magnificent store
great staff, great products an absolute pleasure of a first time visit
2 september 2026
The shop assistant was extremely…
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
31 augusti 2026
I like not being hassled
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to feel the weight/ grip factor etc. Thank you girls in Dorchester
29 augusti 2026
Lovely shop also very helpful staff.
29 augusti 2026
Welcome
Greeted by staff when I walked in. Left to peruse and helped when I asked for it
21 augusti 2026
Nice choice of cook ware and utensils
Nice, friendly helpful staff. Good value products at reasonable prices.
21 augusti 2026
Nicely laid out store (Dorchester)
Nicely laid out store (Dorchester). Easy to find items . Good range of product .
22 augusti 2026
We walked in to buy one thing and…
We walked in to buy one thing and walked out with three good value for money. Pleasant and friendly staff
12 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
What a great company
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered promptly. Wonderful selection of products.
11 augusti 2026
Svar från ProCook - Dorchester
We're so pleased to hear you received such great help and advice at our Dorchester store! It's wonderful that you're enjoying your new coffee machine and that it was delivered promptly. We're glad you appreciate our selection of products.
A pampered hamper
The chap explained the products fully ,and we were very happy with our purchase.
13 augusti 2026
Svar från ProCook - Dorchester
We're so glad our team member fully explained the products and that you were very happy with your purchase! Thank you for your kind words.
Excellent service from phone call to…
Excellent service from phone call to shop visit
13 augusti 2026
Svar från ProCook - Dorchester
We're so glad you experienced excellent service from your initial phone call all the way through to your visit to our shop! We truly appreciate your kind words.
Good knowledgeable staff member who…
Good knowledgeable staff member who went out of their way to help.
13 augusti 2026
The lady that served us was absolutely…
The lady that served us was absolutely brilliant and knowledgeable She took her time to explain how to use things we was interested in. like the spatula cause said that you change the design can take the spatula a bit off and put in the dishwasher which now I will restock my kitchen with them I would’ve done then but was on holiday,I did buy the portableCoffee grinder.
11 augusti 2026
Svar från ProCook - Dorchester
We're so glad to hear about your positive experience and that our team member provided such brilliant and knowledgeable assistance. It's wonderful that you found the spatula design so appealing and plan to restock your kitchen with them! We hope you enjoy your portable coffee grinder.
Great choice of product
Great choice of product, good quality and pricing. Friendly staff.
10 augusti 2026
Svar från ProCook - Dorchester
We're so glad you enjoyed our selection of products, found them to be of good quality and pricing, and that our staff was friendly! Thank you for your kind words.
Always welcoming and knowledgeable…
Always welcoming and knowledgeable staff. Don't feel rushed around the store or watched as I shop. Has become my go to place for kitchen tools for work
4 augusti 2026
Svar från ProCook - Dorchester
We're so pleased to hear that our staff are welcoming and knowledgeable, and that you feel comfortable and unhurried while shopping. It's wonderful that we've become your go-to for kitchen tools!
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