The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Se mer
Plats
Byt platsUnit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Se mer
The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Se mer
Good knowledgeable service but two items on display were not available and unable to be informed when they would be back in stock
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Storbritannien
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchased salt and pepper mills from…
Purchased salt and pepper mills from Cheshire Oaks. After returning home to N.Wales noticed the plastic cap from under one was missing. Living so far from the nearest store we phoned the store in Cheshire Oaks and they very kindly mailed us a replacement. Couldn’t expect better service than that. All credit to the staff.
8 juni 2026
Svar från ProCook - Cheshire
We are so pleased to hear about your positive experience with our Cheshire Oaks team! It's wonderful to know we could assist you promptly and efficiently. We appreciate you sharing your kind words.
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable. No pressure selling. Great shopping experience.
13 juni 2026
Everything you could want and more.
A excellent collection of high quality products. Very helpful staff.
6 juni 2026
Very friendly and polite staff helpful…
Very friendly and polite staff helpful with all questions.
8 juni 2026
Bought these knives for my Son very…
Bought these knives for my Son very helpful staff made sure no customers were kept waiting very pleasant experience and Son is absolutely thrilled
8 juni 2026
Happy wife, Happy life
I went in to buy cook's knife set for my wife's birthday. Whilst initially we were left alone to peruse I eventually required assistance. The assistant stopped what she was doing and carefully explained the various differences in the available knifes. Having chosen I was allowed to test the balance etc. Overall a great and successful shop, having got what I desired and also greater understanding of the product.
4 juni 2026
Visited the store at Cheshire Oaks and…
Visited the store at Cheshire Oaks and found the exact item I was looking for at a great price.The staff member was very helpful and passed great advise. Pro Cook even gave me some discount as I have a Blue Light card. Excellent service!
6 juni 2026
Lovely staff
Lovely staff, welcoming and good quality and good priced items at Cheshire oaks. Would recommend
5 juni 2026
Always a treat to visit Pro Cook…
Always a treat to visit a Pro Cook shop, especially at Cheshire Oaks. The staff are very helpful and knowledgeable about the fabulous variety of products. Have never left the shop empty handed!! Highly recommend - well worth a visit.
5 juni 2026
Saucepan set
Able to buy individual saucepans or a mix to make up a set. Very helpful member of staff advised me of my options and the price savings to be made.
2 juni 2026
Great product and helpful staff
Really helpful staff in the shop when making our selection and free home delivery was a bonus. We selected the stainless steel professional set and are very pleased with them - great to use and easy to clean.
24 maj 2026
Extremely helpful staff who assisted in…
Extremely helpful staff who assisted in making the appropriate choice for our needs. Product is superb and hopefully has excellent longevity. Certainlylooks and feels lovely to use.
28 maj 2026
Our procook customer assistant was so…
Our procook customer assistant was so friendly, knowledgeable and helpful. He was really engaging and very friendly, and answered every question we had.
27 maj 2026
Svar från ProCook - Cheshire
We're so pleased to hear our team member was friendly, knowledgeable, and helpful, answering all your questions. Thank you for your wonderful feedback!
Excellent service
Excellent service, friendly and professional and the goods are perfect for our new cooker range, thank you...
30 maj 2026
Svar från ProCook - Cheshire
We're so glad you received excellent service and found our goods perfect for your new cooker range. Thank you!
The staff in store were brilliant,very…
The staff in store were brilliant,very helpful and friendly
29 maj 2026
Svar från ProCook - Cheshire
We're so happy our staff was brilliant, helpful, and friendly. We appreciate your feedback!
One of my favourite shops
Always buy same knives which I find excellent. Staff always friendly and helpful
28 maj 2026
Svar från ProCook - Cheshire
We're so glad you find our knives excellent and our staff friendly and helpful! Thank you for your kind words.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.