Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Se mer
Företaget har svarat
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Storbritannien
- 0117 2055040
4,7
Utmärkt
248 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good Quality and Reasonable Price.
Good quality products for a reasonable price, can personally recommend the cast iron enamel pots and bi-ply stainless steel pans.
Staff at the store were also friendly and helpful.
4 oktober 2025
Svar från ProCook - Cabot Circus
We're happy to hear you find our products good quality and reasonably priced! We appreciate your recommendation of the cast iron enamel pots and bi-ply stainless steel pans. It's also great to know our store staff were friendly and helpful!
Extremely helpful staff member
7 oktober 2025
Svar från ProCook - Cabot Circus
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
The member of staff working there
The member of staff working there, and after requesting what we wanted, gave us exactly that. We were delighted, and are coming back for some more items.
7 oktober 2025
Svar från ProCook - Cabot Circus
We're delighted to hear that our staff member was able to provide you with exactly what you wanted. We appreciate your intention to return for more items and thank you for your positive feedback!
Svar från ProCook - Cabot Circus
We appreciate you letting us know our staff was helpful, polite, and friendly; it means a lot to us.
The sales assistant has a very good…
The sales assistant has a very good approach
Through her explanation she convinced me to buy what i was after.definately i will go again
29 september 2025
Svar från ProCook - Cabot Circus
We're happy to hear that the sales assistant's approach was helpful and convincing. We appreciate your positive feedback and look forward to your next visit!
Friendly and helpful assistants made…
Friendly and helpful assistants made the shopping experience enjoyable, thank you
27 september 2025
Svar från ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Customer service was very good.
Customer service was very good, the quality of the wares are excellent.
28 september 2025
Svar från ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our customer service and the quality of our wares.
The assistant was extremely helpful and…
The assistant was extremely helpful and it was a pleasure to shop at Pro cook.
22 september 2025
Svar från ProCook - Cabot Circus
We're happy to hear that our assistant was helpful, and we appreciate you enjoyed shopping with us. Thank you for your positive feedback!
ProCook Review
Great Shop, but would have preferred to have the appliances on display also be the ones you can purchase.
23 september 2025
Svar från ProCook - Cabot Circus
We appreciate your feedback. We're glad you enjoyed our shop. We'll consider your suggestion to help improve the shopping experience concerning appliance displays and purchasing options.
I got apple core,slice and peeler that…
I got apple core,slice and peeler that I wanted .
And I got it with 15% discount.
And the apple core,slice and peeler has worked perfectly.
I am happy with my purchase
20 september 2025
Svar från ProCook - Cabot Circus
We're happy to hear that you got the apple core, slice, and peeler you wanted with a discount! We're glad the product works perfectly for you, and we appreciate your positive feedback.
I liked what the shop had to offer
I liked what the shop had to offer. The lady who attended us was very helpful and tried her best to guide with various choices. She even informed her of the offers available.
20 september 2025
Nice variety
20 september 2025
Svar från ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our variety. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Cabot Circus
We're happy to hear that the knife exchange process was smooth for you. Thank you for your positive feedback; we appreciate it.
Staff
My first purchase was fine loved the pans and came back second time for pots. The staff member wasn’t really nice wanted to give me the display sample and when I insisted to get me a new one he said he will check at the back as am sure there’s plenty back there but i think its my look and my accent made him treat me differently. I didn’t catch his name.
19 september 2025
Svar från ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice set out shop, lots of choice
Nice items , lots of choice of many items great fir the kitchen...
11 september 2025
Svar från ProCook - Cabot Circus
We're happy you found nice items with a great selection for the kitchen. Thank you for your positive feedback; we appreciate it very much!
Lovely member of staff very helpful and…
Lovely member of staff very helpful and informative
6 september 2025
Svar från ProCook - Cabot Circus
We appreciate your positive feedback! We are so happy to hear that our staff member was lovely, helpful, and informative for you.
Svar från ProCook - Cabot Circus
We appreciate your feedback and are glad that you found our team to be helpful and kind during your experience.
Svar från ProCook - Cabot Circus
We're happy to hear that you enjoyed browsing in our store. It's great to know that our customer service was helpful and not intrusive. Thanks for your feedback.
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