Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Se mer
Företaget har svarat
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Storbritannien
- 0117 2055040
4,7
Utmärkt
248 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great selection of cookware
Great selection of cookware. I was able to get what I wanted and the process was smooth.
16 november 2025
Svar från ProCook - Cabot Circus
We're happy to hear that you found what you wanted and that your shopping experience was smooth. Thank you for your positive feedback!
Absolutely love proCook
Absolutely love proCook! The staff are very helpful and knowledgeable, can’t fault their products.
15 november 2025
Svar från ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and found our staff helpful and knowledgeable.
Svar från ProCook - Cabot Circus
We're glad you found our shop nice, and our team helpful and friendly. Thank you for your positive feedback; we appreciate it.
Svar från ProCook - Cabot Circus
We appreciate you sharing that our service was great and our staff was knowledgeable! We are so glad to hear it.
Great service and friendly.
Great service and even ordered me a £10 discount, so that was a nice surprise!
A very good quality knife. 👍
8 november 2025
Svar från ProCook - Cabot Circus
We're so happy to hear about your great experience and that you were pleased with the quality of the knife and the unexpected discount! Thanks for your review.
Svar från ProCook - Cabot Circus
We appreciate your positive feedback; we're so glad you value our wonderful discounts and good product.
It’s like my favourite place to be
Literally every single time I go into the Bath branch the team are so lovely. I came in to get a few essentials because the bath store is always so well stocked and every time it’s a great experience
3 november 2025
Svar från ProCook - Cabot Circus
We're so happy to hear that you find our Bath branch team lovely! It's great to know you appreciate the store's stock and have a great experience each time. We appreciate your positive feedback!
Fantastic service sorted out the…
Fantastic service sorted out the problem with my frying pan,brilliant company to deal with. I would recommend this company,customer service is 100%.
3 november 2025
Svar från ProCook - Cabot Circus
We're happy to hear that we sorted out the problem with your frying pan. We appreciate your recommendation and positive feedback regarding our customer service!
Overall …
The employees were helpful and friendly
Found what I needed and price was good enough, shop well organized
29 oktober 2025
Svar från ProCook - Cabot Circus
We're happy to hear that our employees were helpful and friendly! We appreciate you noting that you found what you needed at a good price and that our shop is well-organized.
Good selection of all things kitchen
Good selection of all things kitchen. Well displayed. Good service!
23 oktober 2025
Svar från ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy you liked our selection, display, and service.
Svar från ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service and very happy with the…
Good service and very happy with the pan so far.
25 oktober 2025
Svar från ProCook - Cabot Circus
We appreciate your positive feedback. We are so happy you liked our good service and are very happy with the pan so far.
Svar från ProCook - Cabot Circus
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
The purchased spatula wiped out black…
The purchased spatula wiped out black particles
12 oktober 2025
Svar från ProCook - Cabot Circus
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Svar från ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Extremely knowledgable and excellent…
Extremely knowledgable and excellent customer service.
Would definitely go there again.
12 oktober 2025
Svar från ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our team knowledgable and our customer service excellent.
A very well presented store with lots…
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable.
I managed to replace my 17 year old casserole pan with exactly what I needed. And a 25 year guarantee as well! Keep up the great work Thank you
7 oktober 2025
Svar från ProCook - Cabot Circus
We're happy to hear that you had a great experience in our store! It's wonderful you found exactly what you needed with such a fantastic guarantee. We appreciate your kind words about our team and your acknowledgment of their knowledge and helpfulness. Thank you for your positive feedback!
Svar från ProCook - Cabot Circus
We're glad you found our newly laid out shop easy to navigate and that you could easily see and hold items. Thanks for your positive feedback!
Excellent & really helpful
9 oktober 2025
Svar från ProCook - Cabot Circus
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
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