Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... Se mer
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Plats
Byt platsUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Se mer
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Se mer
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase, both ladies were very friendly staff and hel... Se mer
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Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Storbritannien
4,8
Utmärkt
942 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly approachable staff
Friendly approachable staff.
Staff give u time to look around n get a good look at items for sale and any offers before they pounce on you.
They DON’t ponce on you, they approach politely and check if there is anything they can do for you!
Very courteous- great PR and I would definitely choose Pro Cook again should the need arise!
Clare at FREEPORT was amazing- professional, knowledgeable and very thorough!
12 oktober 2025
Svar från ProCook - Braintree
We appreciate your feedback and are happy to hear that you found our staff friendly and approachable. It's great to know that you felt you had time to browse and that our team was courteous and helpful. We appreciate you acknowledging the team's assistance.
Very helpful and customer friendly…
Very helpful and customer friendly staff and service. It was a pleasure shopping at Pro cook Braintree Village.
12 oktober 2025
Svar från ProCook - Braintree
We appreciate you sharing your experience! We're so happy to hear that you found our staff and service helpful and customer-friendly. We're glad you enjoyed shopping with us.
Competent saleslady
As I entered the shop, the lady made me feel welcome. She was friendly, helpful and very competent.
13 oktober 2025
Svar från ProCook - Braintree
We're happy to hear that you felt welcomed in our shop. It's great to know the team member was friendly, helpful, and competent. We appreciate your positive feedback!
The member of staff that helped us was…
The member of staff that helped us was absolutely lovely, so helpful. I've bought a lot of item's from your shop over the year's and I've always had a really good service...
5 oktober 2025
Svar från ProCook - Braintree
We're delighted to hear that our staff was so helpful! We appreciate that you've consistently received really good service from our shop over the years and thank you for your positive feedback!
Svar från ProCook - Braintree
We're happy to hear that you had a good experience and are very pleased with the plates you received. Thank you for your positive feedback!
Brilliant ice cream maker
Really friendly assistance in the shop. Gave great advise on the product and she wasn’t wrong. The ice cream maker is so easy to use. Mix your ingredients and turn it on. In an hour you will have the most delicious ice cream
11 oktober 2025
Svar från ProCook - Braintree
We're so happy to hear about the friendly assistance you received and that the advice on the ice cream maker was helpful! It's great you find it easy to use and are enjoying delicious ice cream.
Well presented store
Well presented store. Clean and tidy. Goods well marked and pricing clear. Very helpful and polite staff
11 oktober 2025
Svar från ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our well-presented store and helpful staff.
The staff have been amazing at the…
The staff have been amazing at the Braintree outlet store. Very helpful and informative.
5 oktober 2025
Svar från ProCook - Braintree
We appreciate you taking the time to share your experience with us! We are so glad to hear that you found our Braintree staff helpful and informative.
They showed me the item and explained…
They showed me the item and explained how it worked!
8 oktober 2025
Svar från ProCook - Braintree
We're glad you found the demonstration and explanation helpful! Thank you for your positive feedback; we appreciate it.
I must admit that I found the…
I must admit that I found the instructions for the Procook pressure cooker and Airfryer not as clear as could be, however on ringing the store at Freeport I was given very useful and professional help. I love the device especially as I have used the Sous-vide and Slow cooker function also.
10 oktober 2025
Svar från ProCook - Braintree
We appreciate you sharing your experience. We're glad you received helpful support from our store. It's great to hear you love the device and its various functions! Thank you for your feedback.
The lady that served me was very…
The lady that served me was very pleasant and I was only buying 3 items for £9 but she was quick to point out other items that were included in the offer that I would other wise not have realised
7 oktober 2025
Svar från ProCook - Braintree
We're glad you enjoyed your experience. We appreciate you mentioning the team member who assisted you with the offer; we're happy that they could help you. Thanks for your positive feedback.
Ceramic pansHelpful staff member.
Helpful staff member.
Explained the coating of the pans with care
1 oktober 2025
Svar från ProCook - Braintree
We appreciate you sharing your experience with us! We are so glad to hear that our staff member was helpful and explained the coating of the pans with care.
Everything nicely displayed
Everything nicely displayed. Staff very helpful and noligable about products.
prices are very competitive.
27 september 2025
Svar från ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our displays, found our staff helpful and our prices competitive.
The young lady in the shop knew all…
The young lady in the shop knew all about the knives in the shop and helped us choose which ones
27 augusti 2025
Svar från ProCook - Braintree
We're happy to hear that the knowledgeable staff member provided excellent assistance during your knife selection. We appreciate your positive feedback and your recognition.
Shop is pristine clean
Shop is pristine clean , the stock is well displayed and the staff are more than helpful, in fact it is a joy to go there .
24 september 2025
Svar från ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our shop pristine, well-stocked, and that our staff are helpful.
Great variety of products and sensibly…
Great variety of products and sensibly priced.
27 september 2025
Svar från ProCook - Braintree
We appreciate your positive feedback! We are so happy you were satisfied with our great variety of products and sensible prices.
So helpful
The staff were so helpful to me when choosing a knife set. I absolutely loved that there were fruit and vegetables available to try them out on and indeed I bought a set of your own knives. They are impressively sharp. I will be back for other things.
25 september 2025
Omdöme utan inbjudan
Svar från ProCook - Braintree
We're so glad to hear the staff were helpful in your knife set selection. It's great you loved trying them out and are impressed with their sharpness. We appreciate your intention to return!
Svar från ProCook - Braintree
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Braintree
We appreciate your positive feedback. We are so happy to hear that you found our product practical and valuable for the price.
Great collection of tools and brands on…
Great collection of tools and brands on low prices
22 september 2025
Svar från ProCook - Braintree
We appreciate your positive feedback! We are so happy you liked our great selection of tools and brands at affordable prices.
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