We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Se mer
Very helpful and friendly staff but not pushy as I was just browsing. I was impressed with the 50% off sale and in the end I did purchase several items.
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Storbritannien
- 01202 155674
4,9
Utmärkt
668 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super service
Super service, very well made products that are a pleasure to use. What makes it special is also that your staff are always friendly and seem happy in their jobs.
4 juni 2026
This store has lots of choice
Lovely clean store with so much lovely kitchen stuff. Staff helpful & friendly. I will return to this store as there is so much to choose from
3 juni 2026
This was just we were looking for and…
This was just we were looking for and at an affordable price.
Helpful service and pleasant staff.
30 maj 2026
The staff were extremely helpful and…
The staff were extremely helpful and spent time explaining the usefulness of the items we were interested in. Many thanks indeed we were most grateful. Also layout of shop is immaculate!!
2 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från ProCook - Bournemouth
We're glad you found our store inviting and our staff friendly!
Svar från ProCook - Bournemouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff seemed genuinely friendly and…
Staff seemed genuinely friendly and helpful without being in any way pushy. Greeted when I came in the door. Great product range and love that this org is a certified B Corp, showing their commitment to people and the planet.
30 maj 2026
Svar från ProCook - Bournemouth
We're so pleased to hear our team was friendly and helpful, and that you appreciated our product range. We're also glad our commitment to people and the planet resonated with you. Thank you for your wonderful feedback!
All way friendly and helpful
All way friendly and helpful, from the minute you walk through the door you get a hello which makes you feel welcome.
27 maj 2026
Svar från ProCook - Bournemouth
We appreciate you sharing your positive experience! We're so happy to hear our team made you feel welcome from the moment you arrived.
Lovely shop with good product range
Lovely shop with good product range. Displays make choosing products simple. Staff very helpful and knowledgeable
23 maj 2026
Svar från ProCook - Bournemouth
We're so glad you enjoyed our shop, product range, and displays! We appreciate your kind words about our helpful and knowledgeable staff.
Svar från ProCook - Bournemouth
We appreciate your kind words.
Svar från ProCook - Bournemouth
We appreciate your kind words.
Beautiful shop!
First time in this shop and what a lovely shop it is! Found a few bits that we didn't know we needed lol. Staff greeted us and were very friendly and helpful. Will return soon 🙂
25 maj 2026
Svar från ProCook - Bournemouth
We're so glad you enjoyed your first visit and found some unexpected treasures! It's wonderful to hear our staff were friendly and helpful. We look forward to your return!
very helpful shopassistant
very helpful shopassistant, een taking our shopping to the car.
24 maj 2026
Svar från ProCook - Bournemouth
We're happy to hear our team provided such helpful service, even assisting with your shopping.
Svar från ProCook - Bournemouth
We're so glad you enjoyed our products and found our staff friendly! Thank you for your kind words.
I wanted a quick demo of the product…
I wanted a quick demo of the product researched on line. The lady who looked after me was helpful and I am delighted with the way the scales work, making everything simpler when cooking.
17 maj 2026
Svar från ProCook - Bournemouth
We're delighted to hear that our team member was helpful and that you are pleased with how the scales simplify your cooking. We appreciate your positive feedback!
Really well displayed products
Really well displayed products to enable a good shopping experience
Friendly and helpful staff on hand to give advice
18 maj 2026
Svar från ProCook - Bournemouth
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our displays and helpful staff.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.