We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Företaget har svarat
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Se mer
Företaget har svarat
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Storbritannien
- 01615156449
4,8
Utmärkt
251 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trained your staff to treat customers…
Trained your staff to treat customers with respect.
22 juni 2026
Svar från ProCook - Arndale
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Staff very helpful and friendly
Staff very helpful and friendly
Product very good quality
Price not expensive not cheap
20 juni 2026
I loved price n product quality been…
I loved price n product quality been 1st time buyer I really loved it
14 juni 2026
Svar från ProCook - Arndale
We are so glad you loved the price and product quality as a first-time buyer!
Svar från ProCook - Arndale
We appreciate your kind words about our staff and store. We hope you visit again soon!
Great quality and prompt delivery and…
Great quality and prompt delivery and very nice staff in store too, really helpful
1 juni 2026
Svar från ProCook - Arndale
We're so glad you enjoyed our quality products, prompt delivery, and helpful staff! Thank you for your kind words.
Friendly helpful staff
11 juni 2026
All under one roofBoth the salmen were brilliant
Both the salmen were brilliant. Very polite, helpful and professional.
A new establishment which seems to be very modern. Good products for a really good prices. Sustainable stuff.
Those are the qualities exactly what I look for in a retail institution.
Good luck!
11 juni 2026
Friendly and caring staff dealt with in…
Friendly and caring staff dealt with in a good time.
6 juni 2026
Excellent after sales service
I had an issue with some of my professional granite pans after 6 years of use. I contacted Pro Cook explained the situation backed up with photographic evidence and to be fair after a discussion the pans were replaced with no quibbling. I could not have asked for more. Absolutely 1st class service.
22 maj 2026
Brilliant next day delivery !
25 maj 2026
Svar från ProCook - Arndale
We're happy to hear you enjoyed our service and learned about promotions!
What a wonderful shop I could’ve stayed…
What a wonderful shop I could’ve stayed in there all day the service from the shop assistant was absolutely wonderful very supportive very helpful and amazing experience with absolutely fantastic products I will definitely be shopping in there again
29 maj 2026
Svar från ProCook - Arndale
We're so happy you enjoyed your shopping experience and found our products fantastic! It's wonderful to hear our assistant was supportive and helpful. We look forward to your next visit!
Svar från ProCook - Arndale
We're so glad you enjoyed our products and found our staff helpful!
Svar från ProCook - Arndale
We're so glad you enjoyed our products and helpful staff!
Svar från ProCook - Arndale
We're glad our team was helpful and friendly.
The staff went above and beyond to…
The staff went above and beyond to properly advice and demonstrate the product.
22 maj 2026
Svar från ProCook - Arndale
We're so pleased our staff went above and beyond to advise and demonstrate the product for you.
Svar från ProCook - Arndale
We appreciate your positive feedback on the swift delivery and lovely quality. We are so happy you are pleased!
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