Pro11 Trials Omdömen 

175
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Staff was great and location was perfect. Enough room for all the players to use. Coaches was positive and to the point. Always praising and making the footballers use their own minds in situations.... Se mer

Betygsatt 5 av 5 stjärnor

Wasn’t sure what to expect and didn’t know what the scouts were looking for but my son loved the experience and managed to impress a Stockport County scout. We’ll see what happens going forward. Coach... Se mer

Betygsatt 5 av 5 stjärnor

Geralt attended the session a bit nervous knowing that in his group there would have been older kids (he being U8), but this did not last long thanks to the coach guide and training. Really engagi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My son has been to several of these with various companies (won’t name them) but this was the first time I’d heard of Pro 11, my friend had signed up his son as a keeper and mentioned it to me so we j... Se mer

Företagsinformation

  1. Fotbollsbutik

Skrivet av företaget

GB


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

175 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(175)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not as described

Having attended this event with my son, I wish to provide factual and objective feedback based on my experience.

1. Supervision of Youngest Group (U10)
The youngest group, positioned on my far right from where I stood, appeared to have minimal supervision during their games. Coaches and others, possibly scouts, seemed more focused on the older age groups (15/16). Given the vulnerability of children in this age group, this raised concerns about proper safeguarding and engagement.

2. Drills and Match Management for U12-14
The U12-14 group, which included my son, participated in basic drills that did not meet the standards we associate with academy-level training. During their match, the coach left the sidelines to engage in conversation with staff, and the match continued for approximately 50 minutes without a water break or team swaps. This resulted in visible confusion and disengagement among the players.

3. Identification and Presence of Scouts
While we were informed that scouts from nearly 10 clubs were present, only four individuals were visible, representing two clubs based on their attire. This discrepancy caused confusion and concern, particularly as identification for those interacting with children should be clear and professional for safeguarding purposes.

A further observation involved a parent who appeared to join the scouts with a clipboard. This was not explained and contributed to perceptions of a lack of transparency.

4. Results Announcement
We were informed during the briefing that scouting outcomes would be announced on-site at the end of the event. However, participants were later told to await an email, which led to disappointment for many, including my son. The subsequent generic email did not align with the expectations set during registration and briefing.

Overall Experience
The experience did not meet the advertised standards. Specifically:

Scouts were not clearly identifiable, and their presence was fewer than expected.
The promise of official on-site results was not properly fulfilled.
Supervision and engagement of children, especially younger groups, was insufficient.
While we understand the challenges of organizing such events, adherence to clear safeguarding protocols, transparent communication, and higher standards of engagement would significantly improve the experience for participants and parents.

I made the company aware of my concerns before writing this review.
Their response was less than satisfactory and a follow up request hasn't been responded to.

Edited to confirm the company is fully aware of my dissatisfaction as I have been in touch with them

10 november 2024
Omdöme utan inbjudan
Logotyp för Pro11 Trials

Svar från Pro11 Trials

We are indeed fully aware of your dissatisfaction, and have replied to several WhatsApp messages, emails and demands for information which were sent to us preceding, and in the days following the trial event on 10 November, in particular following the notification that unfortunately, your son was not identified on this occasion. We now wish to respond on the following points.

1. Supervision.
The group you refer to was not in fact the youngest; the youngest was the u8/9 group and there was also a group for u10/11 players. Regardless of age, a Pro11 coach was physically on the pitch with each and every group for the entirety of the trial, which is our standard procedure.

2. Drills & Match Management.
Our coaches design their sessions to allow players to demonstrate key attributes that we believe clubs are looking for within each particular age group. However, as we operate open trials with no pre-qualification criteria for those attending, these sometimes have to be amended whilst sessions are in flow, to adjust to the level and ability of players in any particular group. Coaches are aiming to deliver sessions that encourage trialists to showcase what they can do, and to ensure maximum ball rolling time.
In regards to the matches section, the coach who took the u12-14 group confirms that trialists played around 25 minutes, were then given a water break, where some changes were made to the teams before the 2nd 25 minute section. This again ensures maximum playing time, with minimal interference made to allow players to make their own decisions on the pitch. Players, particularly our younger participants, often become disengaged towards the end of the trial due to fatigue, especially where they have also played a fixture that morning.

3. Presence of Scouts.
Scouts from 5 clubs, 1 agency & 1 non-league club were physically in attendance on the day of this particular event. In addition some of our staff (who are also themselves scouts) were referring players for a further 5 clubs, who were not able to be present, for various reasons. All attending scouts were signed in on site by our staff, after showing an official club ID badge.
The 'parent' that you refer to was a scout who had also brought a trialist. As our rules are that all players under 18 must be accompanied by a guardian, the scout had to stay with the trialist until he was on the pitch with a coach, after which the scout then signed in with us as per procedure and began his scouting duties.

4. Results Announcement.
As we stated in the debrief to parents and players at the end of the trial, we were not able to announce results at that time due to various checks the scouts had stated were needed before they could confirm an interest. We explained that this was not our usual method, however it was preferable to declaring an interest which would then potentially not be able to be fulfilled. We therefore stated that we would follow up with each club and email parents individually regarding the outcome of the trial within 2 working days, which we duly did.

4. Overall Experience
Our ‘advertised standard’ is that we will provide a platform for players to be viewed by scouts, and that we aim to provide as many opportunities for as many players as possible, which we achieve via player referrals. Following the Cambridge event, 8 players out of a total of 38 players received confirmed interest by professional clubs, with at least 1 player from each of the age groups being selected, and some players by more than 1 club. To date, at Pro11 we have had over 600 players identified at our events since we began in 2018, proving that the opportunity we are providing is genuine. This is supported by the vast majority of positive reviews on TrustPilot, and the scout testimonials and player success stories displayed on our website.

Rgds Pro11 Management

Betygsatt 5 av 5 stjärnor

I would recommend it

I would recommend it. Great experience for kids. Gives new opportunities and even if not successful still great training time. Price bit high but I think worth it.

10 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

SCAM
Not one single scout watched four year groups and all the scouts in attendance were watching the eldest age group only. The debrief at the end, when they list the clubs in attendance seemed extremely suspicious and I didn’t believe a word of it.
Also, a coach was not paying attention and it became a safeguarding issue
This is a huge con

Edit in response to their reply. If you claim to not know what age group the scouts are looking at, you should know and easily could!
The boys in my son’s age were absolutely kicking chunks out of one another and got into a tussle. The coach was not paying attention. You can threaten me all you like and I’m sure it’s been an effective way to remove other negative reviews, but you definitely don’t scare me.

10 november 2024
Omdöme utan inbjudan
Logotyp för Pro11 Trials

Svar från Pro11 Trials

Thanks for verifying your information. We see that you attended our Cambridge event last Sunday 10 November, where there were representatives from 7 clubs in attendance.

The scouts who attend our events are asked to watch all groups, but we cannot control which players take their interest on the day.

Now that we have compiled the results from this event, we have had players identified by the clubs in attendance at ages u9, u10, u12, u13, u14, u15 and u16 so clearly those age groups were all viewed by the scouts.

In regards to your comment regarding a coach 'not paying attention', the players at our events are supervised at all times by a fully FA licensed, DBS cleared coach. We take child safeguarding extremely seriously and this is never deviated from.

At Pro11 we have worked hard over the last 7 years to build a good reputation for providing routes for young players in football and comments such as the above are actually libellous. Please expect to hear from our solicitor in due course.

Rgds Pro11 Customer Service

Betygsatt 5 av 5 stjärnor

Simply brilliant...

Having attended a few different "open" trials providers, we've found that there are some very good and some incredibly poor.

Pro11 are neither. They are simply exceptional - younger players are made to feel welcome by clearly experienced staff and "shown the ropes".

The goalkeeping session was probably the best one-off training session I've ever taken my boy to. He was worked hard, given encouragement, given constructive feedback and was constantly challenged to deliver to his ability.

Feedback is delivered in a positive way and players are left in no doubt of where and how they should look to improve and develop, whether they've been successful or not.

Communication before the event was clear, concise and well-timed. For those who had turned up improperly prepared, they even had a box of spare kit!

Faultless experience.

1 november 2024
Omdöme utan inbjudan
Logotyp för Pro11 Trials

Svar från Pro11 Trials

Darryl, what can we say but a massive thank you for your review!! We are humbled by your feedback and it means a huge amount to our staff to know that they are seen as providing high quality training sessions and challenging players to perform at their best, but more importantly ensuring players feel welcomed and supported. Your son was a pleasure to coach and we wish him every success as he continues on his football journey.

Betygsatt 4 av 5 stjärnor

Positive news for my family on 1st attempt …

One of my sons got scouted on first attempt..awaiting further information regarding way forward. For the U9,the players weren't so many which was easier to identify outstanding individuals, however for the U11s I felt like they should have divided them into smaller groups since the pitch was a bit small,they were overcrowded and it was always going to be difficult to pick outstanding players fairly. Lovely coaches and my sons really enjoyed the trials

31 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Why I recommend pro11trials

I recently had a trial with pro11 trials and it was better than anything amazing staff and coaches one of my best football playing experience yet thanks pro trials.

8 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 Experience

Very professional set up, scouts ready and watching, coaching very well carried out, information passed to the children in a sensitive way, and the staff being willing to give feedback at the end is a nice touch.

8 september 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very worthwhile for us…

Very worthwhile for us as the coaching was good, the man who took the younger group was lovely with the kids and made sure it was fun and safe. My son has been invited to a few clubs which is a bonus.

The downsides was seeing some parents shouting cringy things, berating children in the breaks, putting pressure on 7/8 year olds telling them scouts were there and they needed to do better etc. The ability of kids there was very varied which made the match a bit limited.

I think it would be better to let the younger ones get off afterwards and find out at a later time whether successful or not as there were a lot of disappointed kids (again probably because of parents with unrealistic expectations).

I’d recommend this overall but parents need to approach with the outlook that it’s a couple of hours training with good coaches and a bit of feedback at the end and anything else is a bonus just like every other match day, there could be a scout there and you could be picked up but also there may not be or it may not be your day.

Can’t really knock pro11 though. Thanks

10 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

trial day on 26/07/24…

I attended the trial day on 26/07/24 and I can confidently say it was a well organised trial day, with tailored feedback at the end and a real opportunity to showcase what you can do

26 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Really great day, all information was clear and easy to follow. Staff were friendly and helpful and the follow up emails happened in a timely manner.
It was a great experience.

26 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well organised event

Well organised event. My son had very good and productive time.
We liked that at the end we were told what scouts attended and who were picked.
My son was lucky, got picked, now just waiting for them to contact us.
Also small groups and grouped by the age, not like others when you have different ages.

26 juli 2024
Omdöme utan inbjudan
Logotyp för Pro11 Trials

Svar från Pro11 Trials

Thank you for your feedback, we do try to keep players together as close as possible in age groups as we feel that is the best way to demonstrate their skills. Congratulations to your son on being identified and we look forward to hearing how things progress for him!

Betygsatt 5 av 5 stjärnor

Very well run trial

Pro11 run a very well organised trial, with a great venue. Leonardo loved it!

26 juli 2024
Omdöme utan inbjudan
Logotyp för Pro11 Trials

Svar från Pro11 Trials

Fantastic! Thanks for your feedback, we're so pleased that Leonardo had a great time with us and we wish him all the best in his future football endeavours :)

Betygsatt 5 av 5 stjärnor

Highly recommended

Communication prior to event was very good via email and WhatsApp. Trial was well organised and my son thoroughly enjoyed it and was lucky enough to have been identified by a scout.

15 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was actually very impressed

Was actually very impressed. The quality of training was of high level. Also impressed with the fact we received feedback on the same day rather than wait 2 weeks. Excellent experience thank you

9 juni 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer