Prague Airport Omdömen 52

Horrific experience with this airport !
No format at all , mile long queues just to get to border control and to collect your baggage! There are people constantly pushing in and the passport control officers haven’t got a care in the world about people waiting and are incredibly slow ! We waited 3hours just to get to passport control and to collect our luggage , it’s an absolute joke!
Every stage in this airport is back to front. You are searched and your bags are checked at your gate so therefore can’t buy food or drink until you get on your plane unless you get it put into a separate plastic bag, but this does mean you have to wait till you board to eat or drink. Otherwise it will be taken off of you . I can safely say I will not be returning to this airport and a lot of changes needs to take place!

The biometric system is a complete shambles. Queues of 2 hours to get through, the staff look defeated and the organisation is the worst I have ever seen.
Allow 2-3 hours to get past passport control.
Would not visit again due to this experience.

This is by far the worst experience we have ever had at any airport.

Flight took just over 90mins which was all well and good, but to get through passport control took 3hrs of queueing!!! Nearly everyone going through the non EU passport control had to have finger print scans, and photo taken. Absolutely no help and direction by the airport staff at all.

Do not use the self service machines to scan passports and finger prints, it's an absolute waste of time as you still have to que up and go through the non Eu passport control. Just head straight for the que.

Please be aware it is the same chaos coming home as well. To check your bags in and get through passport control, will take you 3-4 hrs!!! If you get there 2hrs before you will miss your flight!!!

Absolute chaos!!!!!

Horrendous experience, 15 minutes wait to get on the new EU system. Then we have been queuing an hour and no site of the exit yet. Won't be travelling here again.
No organisation.
No support.

Had to wait over 1 hour to be processed . No communication or organisation . Very slow , very poor. Passport control the slowest in the world for sure . Please give yourself enough time . Just as well Prague is an incredible city otherwise I wouldn’t avoid this airport

We arrived and it took 2.5 hours to get from the plane through passport control to the taxi who had to wait as we had already booked it and was not happy as were we!! It was absolutely ridiculous, the queue to go through passport control went on forever, literally 1 mile or more long queuing past all the shops and duty free, round the bend and kept going, we couldn’t believe it. The worst airport we have ever been to. It seems when lots of flights arrive at the same time they can’t cope even though they have machines now, you still have to queue after the machine to see a person to check your passport, what was the point of a machine??? Unfortunately this completely ruins everything else as the rest of the airport is ok. It almost takes away the want to visit Prague and warn people away but luckily it is a fantastic place to visit. Just be mindful you may have a very long wait for passport control.

There is a new system in place were you check yourself in. It was a free for all. Nobody helped, we all helped each other. After standing in another queue to do it all again with an actual person a lady behind me told us we could go to another window because we had a British passport. After 2 hours we went out for a taxi. He charged us 2400czk instead of 1000. Once in Prague it was fine. This was my 2nd visit but i won't be going again.

Easily the worst airport I have been in EU. Rude staff, long queues and a poor layout. Security checks at gates means you can’t relax before you flight and an awkward system of navigation around the airport.

After an hours wait in the non-EU line I was greeted by the most obnoxious, ignorant and rude Passport control officer. Before I could speak he said “Do not speak, you are a third class citizen in my country, you are a stranger, you are not in the EU” Unfortunately I couldn’t reply how I wanted to because I would of been sent straight back home, but really? Disgusting attitude.!!

Bag of shite
Waited one hour for our baggage

1 hour queue

Information poor, coffee shop staff rude
Unable to access the loo from area A 8
Was told to exit security and go back through security again.

Very rude staff
Our flight was cancelled and nobody did anything to help us.
They told us we should previde our own accomodation, they didn’t tell us where we could eat.
There was a plane with 5 free seats but they didn’t let us board it… just an awfull experience!!

It was ok, not much space to relax at. Little space to charge gadgets.

Very strange airport 🫣😂checking security is really weird ,,, at the end of gates.., not like all in Europe 🫣passport checks near gates are like police office ,,, not very friendly and private place … just shouting all over place… 😬felt really not welcome at the end of the trip 😥sad as city was beautiful!
Priority people finished start going to front been sent back after 1 min asked to come through 🧐
Flight was on 15.05 7:40 to London Stansted :(

Middle-size airport, short waiting times, quite clean..

After going through security there was no place to fill drinking water. Some passengers were allowed to take water bottles through while others were not.

The screening ladies pre flight boarding with bags check are the rudest most poor workers i have ever encountered. Shameful.

Rude staff
Ladies asked to raise their dresses above waist line…at security check.
No food and drinking options When options
No toilet in the gate A8: staff says “ we have not designed this airport” there is no way to leave the gate.
Quite remarkably bad experience

Following a very modest snow day (<5 cm), they canceled most of the flights, leaving us trapped in Prague. The airport staff was totally useless and told us to find alternatives. I will never ever fly on this airport again because I want to avoid flight cancellations. I flew from France and Italy airports during snow storms just well, while here a small snow dusting closed all flights.