I paid $146.50 for two pillows and they…
I paid $146.50 for two pillows and they sent me two wrencled cheap pillows, they would not refund you a penny, stay away
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Multi-award winning pregnancy pillows & nursing pillows for ultimate support and comfort. Ergonomic pregnancy pillows, hand-made to perfection in the UK.
Premier Road, M8 8HH, Storbritannien
I paid $146.50 for two pillows and they sent me two wrencled cheap pillows, they would not refund you a penny, stay away
It’s a scam! Ordered a pillow it was disposed by usps. Emailed them and they told me I have to pay again…do not buy here
I recieved the pregnancy pillow and it was extremely uncomfortable, tried calling the company for 3 days straight. Finally got a hold of someone and she told me its all sales final, which it says nowhere on their website. She was extremely rude. This company is a joke. Dont order from them!!
My wife ordered a pregnancy pillow but still hasn't received it over 2 weeks later. They do not answer your calls. Do not use this company. Almost Fraudulent.
The original pillow arrived, but when I ordered an extra pillowcase, I was sent a whole other pillow. Have tried emailing, calling, no response at all. I won't bother sending it back at my own cost, as I can see that I won't get the pillowcase I ordered or a refund. Very poor service. Shame because the pillows themselves are quite good.
I was very hopeful for one of these pillows, as they sound great, but I will not be buying one. I have phoned, emailed and Facebook messaged. No response from this company at all. Hideous customer service, I don't trust them at all. I have since seen a warning on MadeForMums, that the company that makes these SnuggleUp! Pillows has stopped trading and it says you will no longer be able to buy or receive them. AVOID AT ALL COSTS in my opinion.
I wish I had read this before ordering. I have had a very similar experience to the other reviewers. I ordered a u shaped pregnancy pillow for my wife. I was sent the wrong colour & despite promises to replace it & send the correct colour, nothing every materialised. I have called, emailed, posted on Facebook & tweeted on Twitter, nothing. No one ever answers. Terrible customer service. DO NOT BUY FROM HERE.
I bought a U-shaped pregnancy pillow in early November that was due to be delivered on Nov 16. It is now Nov 29th and I still have no pillow.
I have emailed pregnancypillows.net repeatedly but they have now stopped replying. I have tried calling to demand a refund but nobody ever answers. Meanwhile my wife is uncomfortable and I am £30 lighter.
This is completely unacceptable - do not use this company!
I ordered a pillow that never arrived. 2 weeks after ordering I finally got a response apologising, (only after a few messages from myself) arranging a small discount, and for immediate dispatch. This did not come to fruition. Emails and Facebook messages have gone unanswered. I tried calling however it just says they are unable to take my call, and to call later. I have unfortunately had to initiate a refund request through PayPal, due to their lack of communication. I would have been more than happy just to receive the product, even with the delay. As others have mentioned, their reviews are definitely filtered, as I left a negative review due to lack of resolution. It has now been over 4 weeks, and I have no product, no money.
Returned pillow at own cost and have not received a refund. Tried ringing and emailing but no response. As the reviewer above critiqued, I believe they are filtering reviews on their website and their returns policy and customer service is inadequate.
If you need to return to your pillow, good luck.
update: Asked paypal to chase snuggle up on refund because they didn't answer their calls/emails and fb messages. Finally got refund after a month. Snuggle up then emailed me and blamed paypal for slow admin in processing the refund. DO NOT TRUST THIS COMPANY.
So I received my premium u-shaped pillow from this company a few weeks ago. However they sent me the wrong colour. I have since emailed, called and tweeted the company many times but nobody seems to pick up or respond. Also, you are given the opportunity to review the product on their website too and I have twice posted a negative review and miraculously it never shows up. All their reviews are 3 stars and up, making me think that they simply don't publish any negative review, thus skewing the public's perception of this company.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.