Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Horrible company ordered a product its taken a month and still dont have it. Tracking numbers show it coming from 2 different countries . Email them and get scripted answers that lead you in a circle stay far away.
Originally, I ordered the D&D Christmas ornaments from Facebook. Big mistake. They overcharged me by $16. When I asked that they cancel my order ($53) and refund the total amount ($69), they refunded the $16 and went silent. That was Nov 23. Ever since, it has said "In Transit" from Ireland. I filed a complaint through PayPal asking to again cancel my order and refund my money. They said that they would send me a new order. When I replied I wanted the refund, they said they couldn't because they already sent an order. Well, they ornaments finally arrived today. Despite the picture showing a 3D tree made of dice, I received five crappy flat plastic ornament with a print out of dice on it. Absolutely do not fall for their products. All a scam.
Never received the product I ordered. Kept getting emails of delivery status and then one day, they stopped sending messages, and now almost two months later still no product. They billed through PayPal to my credit card. PayPal did give me a full credit, so I am out no money. But this company is a complete SCAM.
I ordered a 250 year anniversary cap and got a cheap shirt. They are scammers and all I got back as a response I had received the cap. I sent photos of package and cheap shirt.
Never ever buy from Prefacein. You only get cheap crap, that is nothing like the picture. My christmas balls went in the garbage bin the moment they arrived.
I wish there were a way to rate this company as 0 out of 5 stars. I have received nothing since my order, except multiple emails stating that it has been shipped from Italy.
Don't waste your money or your time. I've been waiting since August 24, 2025.
UPDATE: I finally received the Christmas Ball on Sep 18 (ordered on Aug 15 and was promised delivery from the USA in 5-7 business days).
Be prepared to find out that the item you get has hardly anything to do with what was originally advertised. E.g. I got a very cheap plastic stuff.
0/5 would have been an adequate assessment of this seller; sadly, there is no such option available.
They advertise on Facebook selling a USA 250th anniversary cap. In the ad they said it was made in Missouri. I fell for it. It’s been since August 23, 2025. The shipping information says it’s shipping from Italy. For the last two days it’s been being checked by customs in Italy. They also advertise that shipping will be 5-7 days. It’s been 11. Okay it's been 16 days and the caps on now on their way to the USA, Stay far far away from this company!!! I finally disputed the charge on my credit card. What a lousy experience. THE TOPPER IS AMAZON HAS THE EXACT SAME CAPS FOR $9.99.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
