Embroiderym Omdömen 87

Both pairs of Sunglasses were perfect
Except the first week the right arm of my glasses popped off and the bottom plastic piece to hold it in place is broken.

Ad said shipped in USA and delivery time 5-7 days to receive the glasses. Ordered 5/3 and received product on 5/21. It took 3 weeks! Turns out it was shipped from either China or Iceland. I got 2 different tracking emails. Very confusing. If I knew it was coming from other than USA, I would not have purchased this. When I got the glasses, one pair fit perfect. No issue. The second pair are so wide they dont hug my head and fall off my face. The entire experience from start to finish was unacceptable.

They took too long for delivery.
Purchased another pair in the interim.
Too bad!!!

I didn’t realize they were shipping from another country and that it was doing to take so long to get here . Otherwise I am satisfied

The sunglasses were as advertised. The only thing that is a concern for me is I guess I have a smaller head and they tend to slip down from my regular glasses. Going to see if an eye doctor’s office can do an adjustment . Thank you.

I expected to have a long wait since these were coming from Poland. But I got a lot of updates on the progress of the parcel and I received my purchase quickly. And I LOVE THEM!!!!!

Took longer to receive than expected. Not the quality I expected. However I do like the colors. And they do fit over my glasses.

The glasses work very well. I wear them over my regular glasses. They are stylish and comfortable.

I tried to buy the Embroidery stitch book online. It was reduced and there was a time limit on the discount. I used PayPal but the payment would not go through. The site asked for another form of payment e.g. Credit Card. I repeated the pay now through PayPal several times and it still would not go through. Fortunately PayPal had flagged this site as a no go. Thank-you PayPal. My google research after the fact informed me that it was not a trustworthy site. Beware buyers!!!!

STILL HAVEN'T RECEIVED.
I ordered the embroidery stitch book.I followed tracking every time it was sent. Package hit customs, which is in california united states of america.On 01/28/2026. on It was supposedly delivered on 01/29/2026 to North Carolina. During our 12 inch snow storm. Confirmation recieved a week after supposedly delivered. I called cc company, they filed a claim. The Embroiderym.com sent me USPS delivery info. Tracking number. USPS phone number. I call post office and the tracking number associated with my package was delivered elsewhere. Why? Because that the address on the package. Not mine. This place is a RIP OFF. A FARSE. A CRAPPY place to deal with.
FYI I DID NOT RECEIVE THE REPLACEMENT. This company offered me a replacement for all my trouble. This was almost 2 weeks ago.

I ordered cedar garland i order 8 of them. $80+. It wasn't anything as advertised. I ask for a refund. Im getting the run around. Offered me a $7 compensation. They are up to $20 now. This is a complete scam !!! Do not order from here. I want a refund!! The have a policy if not satisfied you can get a total refund

My experience with this company was incredibly disappointing from start to finish. I waited far too long for basic confirmation and a tracking number, and only received updates after repeatedly emailing them. Every message was met with a new excuse about delays. When I finally asked them to cancel my order, I was suddenly told the item had already shipped, complete with an overseas tracking number.

When the package arrived, it wasn’t even what I ordered. When I reached out about the mistake, they insisted their warehouse showed the “correct” item was sent. After several back-and-forth emails, I asked for a full refund and said I would return the incorrect item if they provided a prepaid return label. Instead, they offered me a $5 credit and claimed it was “too expensive” to take the item back.

This is not acceptable customer service. I received the wrong item and still haven’t been offered a proper resolution. I’m requesting a full refund. I would not recommend ordering from this company.

I sadly didn't do my due diligence when purchasing from this place like I usually do. I bought the embroidery sampler book. After the 2 weeks the company said it would be delivered I reached out to them trying to cancel the order. They could not as it had been sent. Over the course of several emails and a couple more weeks, I got no action. When I told them my credit card company had refunded my money, I suddenly got a tracking number and the book came about 4 days later. The book was horrible. It was only 4x6, you couldn't read the print on the pages and there was no way to sew the sample...no directions either. I told them I wanted to send it back as they suggested if I didn't like it, and never heard anything back. I sent a message after 2 more weeks and told them I gave it to the local thrift store and considered the matter closed.

I purchased 2 embroidery sample book. They claim it is linen NOT IT IS POLYESTER. I was suppose together buying at their special price. Changed the numbers after PayPal went through, I have tried to get answer . No contact. STAY away. WHAT YOU SEE IS NOT WHAT YOU GET.

I did not receive what I ordered , I also paid for 7 days delivery and it took 5 weeks , this a fraudulent company that steals peoples money , shame on you , wish I could have given minus 5 stars , the attitude through emails was disgraceful

This company is a rip off. Very poor customer service. My order was approximately $30. I was unhappy with the quality, asked to return, was told they would give me $2 compensation. I again asked for a return label, they said it would cost them too much. I have been back and forth many emails. The offer is $6 now. The only way to contact them is through the email on their site. Takes a long time to get an answer. There is no phone number, no supervisor to communicate with. I would never order from them again. They scam people out of their money. The website leads you to think you can return for a full refund. I actually filed a scam report with the BBB. I am still waiting for expecting a full refund .

I ordered and paid for 2 shirts and never received them. I waited weeks and contacted them multiple times and they replied it was delivered 3-21 to my front door. It was not. I have camera security around my home and there was no delivery. I posted an inquiry on my neighborhood app and it wasn't delivered to anywhere in my area. I contacted UPS and USPS and there was no such tracking number for them. I asked them to replace or refund my money but they did neither. They were just very rude about the whole situation. Instead, they blocked me from their site. I have the emails and correspondence between them and I so they can't lie about it. I would NEVER buy anything from them. I did order the same shirts for a different seller and received them promptly. Don't buy from Embroiderym.... other sellers have the same products at the same prices.

I purchased items from this company that didn’t fit, and when I asked for a return authorization and a refund, they offered me a $2.00 which I did not accept and then someone wrote back to me offering a $3 refund stating that they would take it out of their own check for salary. If for some reason you need to return something to these folks don’t count on getting anything back. The final note I got from them was they have done everything they can to get me a satisfactory refund, which is BS.

Bought three pair of bras. They are too big and its been a novel to change them to a smaller size or just send them back and get my money.
I really hope the customer service can solve this small problem.