PowerToolSpares Omdömen 

483
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Item was exactly as described, brand new (and now difficult to find). Delivery was within timescale given by vendor. Price was competitive but postage was quite high for a small item - no fault of ven... Se mer

Betygsatt 5 av 5 stjärnor

I ordered what I thought was the right part on a Friday evening. On opening the van first thing Monday morning I had wrote down the drill model number wrong and hence ordered the wrong part. I telepho... Se mer

Betygsatt 5 av 5 stjärnor

A very difficult mower part to source but PowerToolSpares came up with the goods at a reasonable price and delivery was fast and seamless. Mant thanks.

Betygsatt 1 av 5 stjärnor

Wrong part, delivery took forever. Then replacement part, again wrong part. Now they basically stopped replying. No money back. Wasted two months of my life.

Företagsinformation

  1. Verktygsbutik

Informationen kommer från olika externa källor

Spares,Power tools,Black & Decker,DeWalt,Bosch,Elu,Makita,Elektra Beckum,Parts,Sheppach,Carbon Brushes,Lawnmowers,Drive Belts,Mowers,Routers,Planers,Metabo,GW250,DW707,Hitachi,Garden Vacuum,Cordless Drill,Qualcast,Skill,Fein


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

483 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(483)

27 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I ordered a makita part ,assumed…

I ordered a makita part ,assumed wrongly it was in stock, and would be with me in 2-3 days ,needed this in a rush ,fortunately found another supplier,part arrived from them in 2 days .I've now got a spare ! not worth returning .It should be clearly stated when parts are not in stock.

5 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad experience

Selling items for Makita that are no longer in stock.8 days after the order was placed,the response from the seller on the order status was : "The item was no longer available".
XD XD
Waste of time!! Unreliable seller!

1 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Prompt delivery

Having looked at a number of other sites to find that the part I required was no longer available I was pleased to on this one it was available. The order process was easy, I received notification the next day that the part had been packed and awaiting collection and the day after it arrived. Thank you for the service.

25 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service,all sorted within 24 hours

Ordered spare parts for my Makita TD127D impact driver,easy to identify parts required on clear diagrams with numbers
Parts were through my letterbox within 24 hours,all exactly what I needed
Excellent service

24 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor service all around

Placed an order and it took months to arrive after several emails, when it did arrive I questioned whether they had sent the correct part, they haven't bothered to contact us, will never use again

20 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All good, no, very good!

Good website, easy to use, really like the exploded diagrams so one knows exactly what to order and what will come. Delivered the next day for the normal delivery price, so excellent service. Invoice included in packet and by email. Item as selected, a part to a Bosch sander. So all perfect

15 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent..!!

Logical, easy to use webpage and found the spares for the 35+ year old B&D Workmate I have out here in Oz.
Only 8-10 days delivery time so very happy with the service.
All the spares fitted perfectly and I now have a workmate that doesn't have an old bungey cord holding the legs up for the first time in 30 years..!! :)
Many Thanks....

21 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Take your money even when they don't…

Take your money even when they don't have stock
The website implies items are in stock when they are not.
The only mention potential stock issues once you have ordered
When you try to cancel an order they dont respond to emails

5 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

You could wait

You could wait, but expect it.
Add up all the makes and models of tools then x by the individual parts for each. Fancy stocking that lot? No nor me. It’s either stocked or not. Ok the website could be better and clearer concerning stock and delivery. I had a seven week wait! But I emailed around 10 days after ordering and was told when each part was due into the country.
Sure enough parts arrived.
Other than the wait everything else was fine. If you want a part instantly call or email them first to get an update on availability. They are a small family business and don’t have Amazon size warehouses. Parts are 100% genuine and well packaged for delivery.

27 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Powertool Spares

Powertool Spares, communication excellent, service exceptional and product exactly as listed. Delivery was next day! Will recommend to anyone. Thanks 😊

14 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lack of customer service

Ordered a fuel hose from them. After a week no update so emailed them twice asking for despatch details no reply. Telephoned only be told they had to order it as it was not in stock. Its 2022 either email customer with this detail or link your stock to your website. Refunded and ordered elsewhere

8 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, despatched same day as I ordered. Good value and genuine product. Happy to deal with again.

19 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor Service and Misleading Information

I had previously ordered an item, shown as In Stock, which arrived in about 4 days. Not fast, but acceptable.

I then ordered a replacement part for a hedge trimmer on 8 June. This was shown as Expected Dispatch by 16 June. The money was taken immediately, but dispatch did not happen. I received no email or phone call by way of explanation.

After 2 weeks I telephoned and spoke to a woman who said she would look into it and contact me. I had an email from her the following day to say the part was not available anywhere in the UK, but stocks were expected by 27 June, with distribution and dispatch taking further time. The obvious question is why payment was taken immediately, when stock situation was so uncertain.

Early July, still with no updates, I emailed the woman at Powertool Spares who had sent me the previous email. My email was ignored. Two days later I sent a Contact Us message on their website. This was ignored. A few days later I sent another message. Again, no response.

On 18 July I telephoned them. There was only an answerphone recording, a woman saying "I'm not here. Leave a message". This was concerning. The business claims to be an established family business, with a number of employees.

Later that day I did make phone contact, and it was the same woman. Once again, she said she would look into it and contact me. She even confirmed my phone number. She has not contacted me.

Their website still shows the relevant part, but every day the expected dispatch date goes back one day, always showing one week ahead of current date. This is obviously false advertising.

Unfortunately, my experience of Powertoolspares appears similar to numerous other reviews. I could not recommend them.

20 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order parts of my Bosch PFS 5000 spray…

Order parts of my Bosch PFS 5000 spray gun on the 24th of May. initially when i bought the shipping status had said it would be delivered within 48hrs. when i checked the following day the order status had changed to 'awaiting for stock'. why put something on your site which you do not stock.
It even gets better. 2 months down the line and it is still showing 'awaiting for stock'

29 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

£8.00 for 1 tiny screw when I needed 2…

£8.00 for 1 tiny screw when I needed 2 to fix part!
What a rip off.
My advice shop around as I got other screw locally for 40p.Most screws and bolts on website are available elsewhere for pennies. Called and complained. Not interested!!!!!!!

17 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent delivery

I ordered a pair of handle clamp levers for my Bosch lawnmower and arrived within 24hrs. Am very impressed with speed of ordering and delivery. Would order from this company again.

15 juni 2022
Omdöme utan inbjudan

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