Between admin and staffs should be in a line. Booking time and the staff was confusing our schedule. But anyhow, everything was very good. The consultant is very good and the people who put on the pan... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First of all, your consultant Andrew was most knowledgeable and helpful in assessing our technical requirements. you. your technicians were fast, efficient and friendly thank you for a splendid res... Se mer
Företaget har svarat
Dan was great and informative. He was able to explain the cost in layman's terms. The trade boys for installation were very polite and worked very hard to get the job completed efficiently. The office... Se mer
Företaget har svarat
Boys were good. Got there an hour earlier that I was told which was fine I had just planned to go do something before they came. They looked like they were finishing up I asked about solar hot water t... Se mer
Företaget har svarat
Företagsinformation
- Solenergiföretag
- också i
- Elingenjör
- Energiutrustning och -lösningar
- Leverantör av förnybar energi
- Leverantör av solenergiutrustning
- Solcellsanläggning
Skrivet av företaget
We are a 16-year-old, independent, family-owned, CEC Retailer solar business covering the East Coast of Australia. All of our Installation Teams are employees of PowerSmart Solutions. Our Installations come standard with a 30-year workmanship warranty. With sales and service outlets in Wollongong, Sydney, Newcastle, Yatala, Rockhampton, Mackay, and Townsville, local service is very close at hand. Service and backup are what we specialize in. We strive for customer satisfaction with every customer we see.
Skrivet av företaget
Kontaktuppgifter
44 Transport Street, 4207, Yatala, Australien
- 1300800963
- errolc@powersmartsolutions.com.au
- www.powersmartsolutions.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Technicians were on time
Technicians were on time, efficient and polite. System was tested and working and explanation given for our new solar battery.
25 augusti 2025
Svar från PowerSmart Solutions
Hi Andy,
Thank you for your kind feedback! We’re glad to hear our technicians were on time, efficient, and polite, and that everything was tested and explained clearly for your new solar battery. We really appreciate your support and recommendation.
Very Happy
PowerSmart Solutions came to us with a huge amount of information, a very competitive price and when they said they were going to show up they were there. Highly recommend
19 augusti 2025
Svar från PowerSmart Solutions
Hi Russell,
Thank you for your fantastic feedback! We’re thrilled to hear you found our team informative, punctual, and competitive. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Excellent service very professional…
Excellent service very professional took time to explain the process and got the best deal thankyou
19 augusti 2025
Svar från PowerSmart Solutions
Hi Winston & Laura,
Thank you for your wonderful review! We’re delighted to hear that you found our service professional and that our team took the time to explain everything. We’re glad you’re happy with your deal!
Great service and customer support…
Great service and customer support process. The whole process from inquiring to installation and follow up was great.
18 augusti 2025
Svar från PowerSmart Solutions
Hi Alex,
Thank you for your kind words! We’re thrilled to hear that you found our service and customer support seamless from inquiry through to installation and follow-up. Your feedback means a lot to our team!
Svar från PowerSmart Solutions
Hi Shayne,
Thanks so much for your review! We’re glad to hear our team arrived on time and completed the job efficiently. We really appreciate your feedback and the opportunity to work with you.
From first contact it has been a…
From first contact it has been a seamless process with very prompt and helpful customer service. We highly recommend PowerSmart Solutions to anyone who are thinking of Solar panels and/or battery back up. As our batteries our outside we ordered a cover to protect it but the area was too confined. Took it back. Easy. Very happy customer.
5 augusti 2025
Svar från PowerSmart Solutions
Hi Birte,
Thank you so much for your wonderful review! We’re delighted to hear that you found the whole process seamless and that our team provided prompt and helpful service.
It’s great to know everything went smoothly — even with the battery cover situation — and that you’re happy with the outcome. We truly appreciate your recommendation and your trust in PowerSmart Solutions.
Not enough information to the…
Not enough information to the installation of the batteries. Salesman didn't inform us of the limitations of the positioning of the batteries. The workers worked around the alternative location. We have been away since it was installed so we haven't had enough time to experience the new system.
5 augusti 2025
Svar från PowerSmart Solutions
Hi Keith,
Thank you for taking the time to share your feedback. We’re glad to hear that our installation team were able to work around an alternative location for your batteries.
We’re sorry to hear there wasn’t enough information provided beforehand about the positioning limitations — we’ll review this with our sales team to ensure clearer communication in the future.
Once you’ve had some time to experience your new system, we’d love to hear how it’s performing for you. Please don’t hesitate to reach out if you have any questions or need any assistance in the meantime.
Great sales and installation teams
The sales team were very client focused in their advice and product recommendations. The installation team were very honest about any challenges installing the panels and battery, and worked hard all day to get the installation completed in one go.
29 juli 2025
The crew that you sent were very…
The crew that you sent were very helpful and knowledgeable. They worked well as a team, and very neat and tidy.
5 augusti 2025
Master Brad an exceptional sale's …
Master Brad an exceptional sale's guru....Nothing too much trouble and up for a laugh..
The installer's exceptional although a couple of hiccups with Sonner itself...
Rachel is an asset to the business all about good faith and exceptional customer service...Very pleased we bought our panels and battery from Solar Smart and highly recommend the team xx
29 juli 2025
You turned up on time.
You turned up on time.
You did what you said you would do.
My roof was not damaged.
The panels and battery work.
I wish all trades were like you.
29 juli 2025
PowerSmart have done an excellent job…
PowerSmart have done an excellent job from beginning to end. We cannot fault their sales, installation work or products - all aspects very well done.
29 juli 2025
Excellent products and service
I have dealt with Powersmart for over 5 years now and am completely happy with their service and back up after sales assistance. Have recently added batteries to the system and as expected this went perfectly. The staff are always friendly and very happy to answer any queries. 10 out of 10
23 juli 2025
Battery was insufficient for our house
Battery was insufficient for our house, caused blackouts, electricians had to return multiple times, on going delays, safety issues and no compensation for delays or poor functioning
23 juli 2025
Svar från PowerSmart Solutions
Belinda,
unfortunately due to weather events on the day that you experienced a blackout, we can see that your battery was only 43% charged when the battery started to discharge. Had the battery been at 100% charged, your blackout period with battery power would have been twice as long.
A battery can not be bigger than the capacity of a solar system to charge it.
Professional experienced sales persons…
Professional experienced sales persons and installation technicians, Good communication
7 juli 2025
Great communication and delivery
From sales rep, Logan, through to commissioning by Dylan, process has been exemplary. Great communication by company as well as individuals has made this a very enjoyable experience.
Functionality of system and monitoring is exactly what I was after and the team has delivered without any hassles.
22 juli 2025
We have had great service from all the…
We have had great service from all the team members and that is importance when dealing with people. They weren’t pushy and that is a plus in my book.
Everything is working as we were told it would and we have also recommended you to people we know and they have also purchased from you.
22 juli 2025
Installation went according to plan.
14 juli 2025
Detta är Trustpilot
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