They say they ship Royal Mail 24, they actually ship evri. They took 9 days to even send it out then it took another 3 days to be delivered. Customer service is non existent. 4 emails I sent got ignor... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have been using them for years however my last order never turnt up and I have tried contacting multiple times and no response.
Ordered 5 really hard to find items for an absolute bargain price to Tenerife, all arrived in good order in only 3 weeks - a miracle on this island. It looks like they're sent standard registered post... Se mer
I came across Poundlashes on Instagram & was impressed by the prices of the products they sold, particularly as a lot of them were branded. I ordered 2 sets of eyelashes, 2 lipsticks, 2 lip liners &... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 7 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
poundlashes are my favourite place for…
poundlashes are my favourite place for lashes! always perfect and delivery is super quick ⭐️⭐️⭐️⭐️⭐️
I lovvveeee pound lashes they are the…
I lovvveeee pound lashes they are the best lashes I’ve ever had I’ve been using them since 2020 and won’t ever look back! Although they are now mainly over a pound i would still highly recommend them as they are hands down the BEST lash company ever!

Svar från poundlashes.co.uk
Received order fast however all…
Received order fast however all products when opened were all dried up and unusable

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i ordered some lashes and some glue two…
i ordered some lashes and some glue two weeks ago and i still haven’t received it and poundlashes are not being helpful at all. do not recommend this website.

Svar från poundlashes.co.uk
You will not be disappointed
I have made and received two orders this month.
Good selection of products.
Amazing prices!
Fast & safe delivery.
Will probably make way more orders than i should.
Excellent 👍🏻 Received purchase in…
Excellent 👍🏻 Received purchase in 2days of ordering. Customer service is first class & makeup is of the highest quality. Will be my go to website for future purchases. Very impressed & Thank You!!😊
Great value for money on top brand…
Great value for money on top brand names, arrived within 2 days of ordering..will definitely order again 👍
Great and worth every penny
First time ordering from here and it didn’t disappoint. One of my items were missing and customer service responded straight away and sent my item out. Will be ordering again. Proper products, no issues with the products or the service
Brilliant products at cheaper prices.
Fast delivery and the products are really good....
The quality of the eyelashes are top…
The quality of the eyelashes are top notch… I love love it… Will definitely be recommending to a friend and also be repurchasing again.
In love ❤️
Lovely eyelashes I've just ordered another 17 pairs 🙏😊 I won't be buying from anywhere else they look exactly the same as the lashes I buy for £6
they don’t come exactly how they looked…
they don’t come exactly how they looked on their page but overall they’re pretty lashes
Hi how long is your delivery to Glasgow…
Hi how long is your delivery to Glasgow Uk?
TERRIBLE COMPANY
1 star is to much for this appalling company. DO NOT RECOMMEND.
To start my parcel was lost pound lash customer service was everything but helpful or reassuring and left me to finish the investigation alone with Royal Mail with no involvement from their side at all. (Just the odd pointless 1 line emails with no solutions)
Fast forward I have finished the investigation Royal Mail have informed me the parcel is lost and to contact the sender, I did. I send pound lashes 3 emails of which to no response I only got one nearly 3 days later and only after blasting on social media. WOW. And the response? Anything but helpful again. I asked for a full refund and I all got was “can I have the complaint number” the complaint number by the way was in the previous emails I had sent clearly they just want to give me the run around instead of a solution and my request for a refund was completely dismissed, wasn’t even acknowledged. I have sent an email explain how appalled I am with the service. I will update on wether I get a refund or not. In the mean time if anyone has a similar experience and evidence please contact the respected people and put in a complaint also as this is terrible and not exactly something I have time for. This “company” is exactly the type that give small businesses a bad name. Customer service have the worst attitude I have ever come across acting as if it is my problem and that they cannot be bothered. DISGUSTING

Svar från poundlashes.co.uk
Such good quality and quick delivery
Such good quality and quick delivery. Absolutely Loveeee these lashes so happy I found this brand !
Cannot fault them I've had great…
Cannot fault them I've had great service and amazing bargains.
still not received my order 5 weeks later and Pounlashes no help at all!!!
I ordered lipsticks from this company , 5 weeks later, I still have not received them. I have emailed numerous times and no constructive replies. Extremely poor communication, Not received my order BUT quick enough at taking my payment. Will never use this company again.
I have had no emails making me aware of your protocol. One email just said..and I quote " unsure what you mean." Whe n Id enquired about my order.
And I have NOT received a refund!!!

Svar från poundlashes.co.uk
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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