Poole Audi have a wonderful, spacious, customer friendly showroom with plenty of new and used cars on show. The staff were very friendly and knowledgeable, without pressuring us. Audi are a reputab... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
scammy email practice - When you unsubscribe they have the fonts set so only the word here shows if you click it the whole lot disappears - If you look after highlighting box they have hid all the... Se mer
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Am happy with my first Audi Q7 and it’s Performance and Specs in the car it’s comfortable, and the way it’s looked and the service provided by Audi staff members was amazing so thanks to Poole Audi an... Se mer
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Superbly helpful and personable staff, who gave frank and open advice and helped us make decisions regarding our car chose. Trading in was made easy, along with hand over of cars and documentation... Se mer
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Företagsinformation
Om Poole Audi
Skrivet av företaget
WELCOME TO POOLE AUDI
Kontaktuppgifter
Old Wareham Road, BH12 4QN, Poole, Storbritannien
- 01202 775050
- marketing@pooleaudi.co.uk
- www.pooleaudi.co.uk
4,3
Utmärkt
527 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A wonderful experience in the show…
A wonderful experience in the show room, the car all laid out perfectly and the staff are all smart and welcoming.
I part exchange my car and the car I chose was not available to see but a lower spec car was on the forecourt to see I was seen by the sales advisor Tim Alford and was very impressed with his knowledge of this car as it was new to Audi SQ5, I was worried when we went to collect the but car it excided my expectation as Tim said he was perfect in his description.
Very Impressed with Poole Audi
12 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Kate,
Thank you for sharing your 5-star experience with us. We are so pleased to hear it was a wonderful one from start to finish.
It’s great to know that our team made you feel welcome during your visit and that Tim made such a positive impression. It's wonderful to hear he helped guide you through the process with confidence and expertise. The Audi SQ5 is a fantastic choice, and we are thrilled it exceeded your expectations on collection.
Thank you again for choosing Poole Audi and we hope to welcome you back to us again in the future.
Kind regards,
Emma - Poole Audi
Good experience from start to finish.
My whole experience with Poole Audi has been brilliant. I have always had BMW in the past but decided to give Audi a try and so far am not regretting it. The sales team were brilliant and were not pushy. The A1 that I have purchased has been brilliant. Fun, nippy and a pleasure to drive. Went back to manual and have found the six speed gearbox really good.
22 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Sharon,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that your experience with Poole Audi has been brilliant from start to finish.
It's always great to welcome someone new to the Audi brand and we are so pleased to hear that your Audi A1 is living up to expectations.
If there is anything else we can do to support you going forward, please do not hesitate to get in touch.
Kind regards,
Emma - Poole Audi
10 out of 10. Personal service.
Would highly recommend had excellent service, answered emails promptly and returned phone calls the same day. Picked me up from the station when I came to collect my car 10 out of 10. Bottle of wine on collection of my car was a nice touch, I have never had that before from other Audi dealers and this is my fifth Audi A5.
9 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Neil,
Thank you for leaving us a fantastic 5-star review. We really appreciate your kind words and recommendation and are delighted to hear that you were pleased with the service you received.
It’s great to know that our prompt communication and personal touches, like collecting you from the station and the bottle of wine, helped make your experience a memorable one. We always aim to go the extra mile, so it means a lot to hear that this stood out, especially as this is your fifth Audi A5.
We hope you are enjoying your new car, and if there is anything more we can do in the future, please do not hesitate to get in touch.
Kind regards,
Emma - Poole Audi
Having had difficulty getting my car to…
Having had difficulty getting my car to Poole Audi due to a medical issue, the staff sorted it out and couldn’t have been more helpful. Thank you
12 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Paul,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear you had a positive experience at Poole Audi and that our team were able to support you with your vehicle. It’s always our goal to make the process as smooth and enjoyable as possible, and it’s wonderful to know we achieved that for you. We really appreciate your kind words and hope to welcome you back to us again in the future.
Kind regards,
Emma - Poole Audi
Great experience
Seamless process, great communication and very professional and all questions answered thoroughly with sales executive Kyle overall great experience
29 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Rubi,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a seamless experience with us at Poole Audi. It's great to know Kyle was professional and helpful throughout the process. We hope to welcome you back to us again in the future.
Kind regards,
Emma - Poole Audi
Very professional but personal service…
Very professional but personal service from start to finish. This is the 4th consecutive Audi that we have purchased from Poole Audi and none have ever let us down. This was our first brand new Audi and we had done our research and set our budget before visiting the showroom. A suitable vehicle was sourced in line with what we were looking for, delivered in 2 weeks and we were kept informed at every stage.
21 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Kevin,
Thank you for taking the time to leave us a 5-star review. We really appreciate your kind words and loyalty and are delighted to hear that your experience with Poole Audi has consistently met your expectations. We always aim to provide a personal and professional service from start to finish and its great to know that your first brand-new Audi purchase was smooth and well-informed. We hope you are enjoying your new Audi, and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma – Poole Audi
My first EV Audi
I recently purchased a vehicle from Roddy McIntyre and couldn’t be happier with the experience. From start to finish, Roddy was exceptional. He took the time to really understand what I was looking for and listened carefully to my needs. He was incredibly patient throughout the whole process, never rushed me, and explained everything clearly and in simple terms — which made me feel confident and comfortable with my decision.
Nothing was ever too much trouble for Roddy. He genuinely went above and beyond to make sure I was happy with every aspect of the purchase. His professionalism, honesty, and care made the experience smooth and enjoyable. I highly recommend Roddy to anyone looking to buy a vehicle — you’ll be in great hands!
4 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Marie,
Thank you so much for your fantastic review. It truly means a lot to us here at Poole Audi. We will be sure to get this wonderful feedback over to Roddy.
We really appreciate your kind words and hope you to see you again in the future. Please do not hesitate to contact us if we can assist you again in the future.
Kind regards,
Elysha – Poole Audi
Long Distance Purchaser
To be honest, I've never left a Trust Pilot review, and never felt the urge too.... except for now. I was a very long distance purchaser, I'd never seen the car, had no chance of seeing it, and that left telephone. Except, I'm deaf.... Not a problem for these guys.... 11 out of 10 on every point. No Hassel, no problem, just consistent help. I would whole heartedly recommend.
1 Trust Pilot review ever... and fully deserved
3 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Neil,
Thank you so much for your fantastic review. It truly means a lot to us here at Poole Audi, especially knowing this is your first Trustpilot post. We are honoured you chose us for such a big purchase from a distance, and we are even more thrilled that our team could make the process smooth and stress-free for you.
We really appreciate your kind words about our service and communication and hope you are enjoying your new Audi. Please do not hesitate to contact us if we can assist you again in the future.
Kind regards,
Emma – Poole Audi
Recently had an MOT and service on my…
Recently had an MOT and service on my TT. Audi collected my car from home, carried out the necessary work, and then returned the car to me at the end of the day. I work from home some of the week and this was a godsend for me not having to take time out of my day to deal with this yearly saga. Audi kept me up to date with progress via WhatsApp which was great also. I didn’t need to do any chasing. The service was EXCELLENT and will definitely be coming back next year provided I don’t need to before!
3 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Sara,
Thank you for your kind words and for taking the time to share your experience with us.
We are delighted to hear that our collection and delivery service made things easier for you whilst your Audi TT was in for its MOT and Service. It’s great to know that our WhatsApp updates helped keep you informed without any hassle, and we are thrilled you found the service excellent.
I will pass your fantastic review on to the team, and we look forward to welcoming you back to Poole Audi again in the future.
Kind regards,
Emma - Poole Audi
Whether I ring Audi to book an…
Whether I ring Audi to book an appointment for my car to have MOT, Service etc the attitude of the staff is excellent and always helpful.
My Audi Q2 is ageing now but I love it and I drive hundreds of miles each week and it’s always been so reliable.
Whatever The Staff are taught at Audi please keep it up- p.s. you could give my GP surgery some tips 😄
16 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Tina,
Thank you for your 5-star review and wonderful feedback. We are pleased to hear that our team consistently provides excellent and helpful service whenever you contact us. It’s great to know your Audi Q2 has been so reliable, especially given the miles you cover each week.
I’ll be sure to pass on your kind words to the team and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma – Poole Audi
Recommend Poole Audi over other dealerships in the south.
I always use Poole Audi even though they are outside my area. I have much more faith in their technicians than my local dealership. A lovely showroom and client area with great customer service.
7 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Sonia,
Thank you for your kind words and for continuing to choose Poole Audi.
We are delighted to hear that you feel we are worth the extra journey and that our team are always ready to assist you. It’s great to know you have confidence in our technicians and that you have enjoyed the showroom and customer service.
We really appreciate your loyalty and kind feedback and look forward to welcoming you back to Poole Audi again in the future.
Kind regards,
Emma – Poole Audi
Highly Delighted
The Audi brand sells itself but without an excellent back up dealership, it would fall flat.
I am not made of money and am not particularly easy to please but I am on my third car from Poole Audi. To those that know me, that is indeed an accolade for Poole Audi. All aspects of owning a vehicle supplied by Poole Audi is Excellent, from the front of house Ladies to Sales personnel (all grades) and After Sales/Service personnel, all are very genuinely superb.
The advert is correct - "Look No Further"
16 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Paul,
Thank you for taking the time to share your feedback. It means a great deal to us that you have chosen Poole Audi for your last three vehicles and continue to enjoy a first-class experience.
We are delighted to hear that our teams across all departments have left a positive impression. Your kind words are truly appreciated, and we look forward to continuing to deliver the high level of service you have come to expect.
If there is anything more we can do to support you, please do not hesitate to get in touch.
Kind regards,
Emma - Poole Audi
Extremely happy Audi owner
Bought my first Audi from Poole Audi and have had excellent customer service with every visit - without fail.
The staff are friendly and helpful, and those staff assigned to you/your car for a particular visit - service, MoT, etc., - are absolutely wonderful, and keep you informed all the time your car is with them.
16 maj 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Barbara,
Thank you for your kind words. We are thrilled to hear you had a 5-star experience with us.
It's wonderful to know that our team consistently provides you with first-class service, keeping you informed every step of the way. We are especially pleased that you found our team friendly and helpful.
We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Emma – Poole Audi
Great Reception and Service team
Great Reception and Service team. Nothing was too much trouble.
Best Audi Dealership in the south
25 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hi Adam,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had great service with us at Poole Audi and that our team were able to assist you during your visit. We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Poole Audi
Audi A1 first car purchase
The sales person Laura Pennington was outstanding in communicating and being helpful with any requests I had.
I have bought a few cars remotely and this was by far the best experience I have had, the handover was faultless and Laura went the extra mile to make my daughters first car purchase special.
26 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello John,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Laura provided outstanding service and made the process smooth and enjoyable for you.
It's especially heart-warming to know that she went the extra mile to make your daughter’s first car purchase a special occasion. We are thrilled that this was your best remote car-buying experience yet, and I will be sure to pass your lovely feedback on to Laura and the team.
We hope your daughter is enjoying her new Audi A1 and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma – Poole Audi
Very good and helpful salesman.
18 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Michael,
Thank you for leaving us a great review. We are so pleased to hear you had a positive experience with us and that our team were helpful during your visit. We really appreciate your kind feedback and please let us know if there is anything we can do to make your experience a 5-star one.
Kind regards,
Emma - Poole Audi
Great experience with Poole Audi…
Had my 1st service with Poole Audi great experience, Staff were super helpful got the job done and delivered my car like new.
Many thanks for making things so easy x
1 mars 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Deborah,
We really appreciate you taking the time to leave us your kind words and feedback. It's great to hear that you had such a positive experience with us at Poole Audi during your vehicle’s first service.
It’s wonderful to know our team was helpful, and efficient in completing the work on your car. We really appreciate your support and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Poole Audi
Faultless service from Tim at Audi Poole
Audi Poole couldn't have done anything more to have made buying a car as easy as possible. Faultless service standards, from everyone in the Poole Showroom, especially by Tim, and also the Yeovil Showroom too. Start to finish, the standard is exactly as you would expect and hope for from Audi, resulting in a car that far exceeds my expectations.
12 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Dear M Gwilliam,
Thank you for your kind words and wonderful feedback.
We are delighted to hear that your experience with us at Poole Audi was faultless from start to finish. Tim and the entire team will be thrilled to know they helped make your car-buying journey smooth and enjoyable. It’s always our goal to deliver the premium service that reflects the Audi standard, and knowing your new car has exceeded your expectations really means a lot to us.
We hope you are enjoying your new Audi and look forward to welcoming you back to us again in the future.
Kind regards,
Emma – Poole Audi
Poole Audi - Top Class Team and Fantastic Service
Fantastic experience buying an Audi with Poole Audi, very efficient and every aspect of the sale and car prep and hand over was taken care of and completed meticulously within a very tight schedule that I had requested. Poole Audi have a fantastic team, top class customer service, competitive rates and Luke Stacey and the whole team went the extra mile in the sale, fantastic!
Can only recommend and will definitely be back.
28 mars 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello P MC,
Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear you had a first-class experience with us at Poole Audi and that our team were efficient and helpful throughout the purchase and handover of your new Audi. It's wonderful to know every aspect was taken care of and that we had your new vehicle ready for you in a timely manner. We really appreciate your kind words and recommendation and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Poole Audi
A3 purchase
Purchased A3 saloon late March/early April. Every aspect went like clockwork thanks to Matthew and Sam.
Couldn't be more delighted.
2 april 2025
Omdöme utan inbjudan
Svar från Poole Audi
Hello Terry,
Thank you for taking the time to leave us a fantastic 5-star review. We are thrilled to hear you had a positive experience with us whilst purchasing your new Audi A3 Saloon and that Matthew and Sam made sure the process was seamless for you. I will pass your kind words on to the team and we hope you are enjoying your new Audi.
Kind regards,
Emma - Poole Audi
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