Polanitravel Omdömen 

I have booked multiple flights with this company and have always received excellent customer service. They answered all my calls without hesitation and are very clear in providing information.
My recent communication was with
Qamar Iqbal who was very
professional and friendly in dealing with my request and helpful in finding me the best flight deal. 5 star service Qamar!

AVOID THIS COMPANY AT ALL COSTS!! THEY TOOK MONEY FROM MY ACCOUNT FOR A HOLIDAY THAT WAS NOT EVEN BOOKED ! NUMEROUS CALLS AND MESSAGES NO RESPONSE THEIR CUSTOMERS SERVICE IS DIABOLICAL!!! DIFFERENT AMOUNTS OF MONEY THEY ARE FRAUDULENT AND SCAMMERS HOW THEY CARRY ON TRADING IS BEYOND ME WILL BE REPORTING THEM PROMISED A REFUND STILL NO SIGN !!!!! TAKING MONEY FROM PEOPLE WHO CANNOT AFFORD CAUSING STRESS AVOID AVOID SCAMMERS!!!!!!! Steal money from people pretend to book in your name book in someone else’s!!!

Adil Shariq was very professional guided me through the booking and found the best deal for my family will definitely book again

5 star service from their customer support whenever having a issue they contact from review and resolve

The sales person mudassir was brilliant and helpful.he helped me with all details and payments

Booked a flight with these scammers, the airline cancelled my flight. To get a refund I had to pay them to get my money back. Even though the cancellation was not my fault. If you book direct with the airline you get all your money back. If you book with these you have to pay them £25 for the pleasure. Plus wait about 6 weeks to “process” it. So my advice is book with the airline direct and if they cancel you will just be refunded like you should be. Don’t use these at all

Excellent I’m satisfied

Great help from Yakshan Ali to complete my booking. Went through and guided to fill the booking

Please do not use the company or website they take your money and cancel your flights without notifying you of cancelling and never give you refund

extremely satisfied with the service specially kashif, cooperetive specially thankss to kashif for giving a good time thankss

Booked flight to Bangkok.
Ameer was great checking everything. Will use again.
Thanks Ameer

Kamal was very good and provided an excellent service

Ronnie is very professional and helpful

Ronnie is absolutely amazing, thanks to his friendly attitude and support I feel comfortable buying my ticket with flightcatchers, he always get me the best deals on the dates I want. Fantastic service highly recommended!

They have the worst customer service.
I booked a ticket and had to cancel due to law and order situation at destination. I was told by customer service that most of the ticket will be refunded by the airline as this is due to law and order situation. In addition, many pessangers have cancelled due to same reason. I was asked to say yes to an email I will receive as soon as possible for the refund to be generated.
Unfortunately, I did that. I paid 502 pounds, they have refunded 52 pounds. In the email they asked me to say yes, it is written that only unpaid tax amount of 50 to150 pounds will be refunded.
I felt cheated, they should have been honest about it. Do not use them. This is not how you should treat your customers, use honest people, not them. Will never ever use them again.

I had the most incredible experience with The flight catcher, in particular Mehvish khan! I booked for umrah, From start to finish, their customer service was absolutely top-notch. They went above and beyond to help me plan every detail of my trip, ensuring everything was seamless and stress-free.

Before my journey, they patiently answered all my questions, offered fantastic recommendations, and made sure I had everything I needed for my travels including visas and insurance. During the trip, they stayed in touch to ensure everything was going smoothly, and even after I returned, they followed up to check how everything went.

Their attention to detail, professionalism, and genuine care made my trip truly unforgettable. I couldn’t have asked for better support. I highly recommend flight catchers to anyone looking for a hassle-free and enjoyable travel experience!

Mr. Sufiyan, travel consultant was really helpful and attentive to all my queries. He helped to understand the information with all his knowledge and information. Thank you.

Beware of this company, they will cheat you out of your money if the airline makes any changes. Instead of supporting their customers if an airline cancels or changes a flight, Polani Travel will instead charge you an admin fee due to these changes that are completely not the customers fault.

Thank you Kamal for helping us organise our flights

Kamal Abdul from flightcatchers.com very helpful again , good time keeping . Polite and well mannered. Got the tickets and all booking complete within 45 minutes. Well done Kamal Abdul.