As I live abroad I have used Pixum before for gift etc. However this time, for a birthday gift book I did together with my daughter, they dropped the ball and lost it in a ditch. Zero information or t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Pixum to create almost 40 photobooks over the past few years. The production is excellent. The digital version is available (if you know where to look) the second you have uploaded your fi... Se mer
Have recently taken delivery of my 2024 Photo Book of 100+ pages. I’ve produced an annual Photo Book using Pixum every year since 2008 and I’ve always been pleased with the outcomes. The Pixum softwar... Se mer
I have used many times in the past, always with great results but it's been a while now. However very disappointed with my recent order - they now use cheap, flimsy paper for the prints and they aren'... Se mer
Företagsinformation
Skrivet av företaget
Pixum is one of the leading online photo services on the continent. Our branded products such as the Pixum Photo Book, Pixum Wall Art and Pixum Photo Calendars let our customers keep their most precious memories in the most beautiful form. Numerous tests have proven: we offer the best products, desktop software and mobile solutions as well as the best service in the industry! What drives us is our mission and the focus on our customers. This makes us the easiest, fastest and most innovative photo service on the continent. Pixum helps you make highly personalized photo gifts to fall in love with!
Kontaktuppgifter
Industriestr. 161, 50999, Cologne, Tyskland
- service@pixum.com
- www.pixum.co.uk
3,1
Medel
240 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I do recommend this company if you want…
I do recommend this company if you want to print passport photos . price was great and I could print 8 different photos instead all 8 the same ones. Very practical if you need only 1 pic of more than 1 person at the same time! Delivery was also quicker than expected.
3 februari 2023
Omdöme utan inbjudan
Good quality product
I have used Pixum to make a year book and calendars for at least 10 years . I have used other companies on occasions and the product quality is not up to the same standard . Although a little on the expensive side you get what you pay for. I love this company. I cannot recommend them highly enough
21 januari 2023
Omdöme utan inbjudan
Terrible
I ordered a passport photo and what I got was something else, a zoomed in picture of my face. How am i supposed to use that?? Also Photos were bent, delivery overpriced and late. I don't recommend.
3 februari 2023
Omdöme utan inbjudan
Great company to deal with
I have been ordering photos from Pixum since they came into existence & have never been disappointed with the quality of the prints, speed of dispatch or price. On the very rare occasion where something goes wrong (& this can happen in even the best regulated household) a message to customer service online is responded to very quickly & the issue promptly & willingly rectified. Fully deserving of a five star review.
14 november 2022
Omdöme utan inbjudan
Order didn’t arrive, Poor customer services!…
Ordered a personalised Advent Calendar and it hasn’t arrived. I contacted Customer Support/Services and all I got back was an automated reply email as this company doesn’t have a phone number. Very disappointed.
24 november 2022
Omdöme utan inbjudan
Good service for passport photos
Good service for passport photos with quality print and fast delivery at a reasonable price.
26 september 2022
Omdöme utan inbjudan
Large canvas print
I have a large canvas print in my home of a wonderful family photo but due to some damage I contacted Pixum to replace it. Did all I had to do and the preview of the canvas looked 100% perfect.It arrived yesterday and OMG firstly you would need to be drunk to actually need to be drunk to know what the picture was of due to the blurring,secondly I wouldn’t hang it in a doghouse never mind my house a total waste of €150.No reply from customer service yet😡😡😡😡😡😡😡😡😡
25 augusti 2022
Omdöme utan inbjudan
Honeymoon Photo Book
I ordered a honeymoon book of all our photos to Croatia. Fantastic quality. Pixum kept me up to date and I received the book in no time at all. Very pleased indeed. All my family who have seen the book, said it looked amazing.
16 augusti 2022
Omdöme utan inbjudan
Excellent!
I’ve used Pixum for 3 years now and they’re fantastic to deal with. I’ve ordered several different products and they are always done to a high standard and excellent quality.
The website is simple to navigate and it’s easy to find exactly what you want with multiple options for your product. Customer care is excellent to deal with and you are kept informed of the status of your order throughout until delivery.
I wouldn’t consider anyone else.
27 juli 2022
Omdöme utan inbjudan
Har lige modtaget det billede vi har…
Har lige modtaget det billede vi har bestilt ❤ Det er mega flot , og vi er så glade for det 👍
Meget hurtigt levering, fik besked i går aftes om at det var sendt, og her til morgen stod det ved døren kl9.15 🤗🥰👍
17 februari 2022
Omdöme utan inbjudan
Svar från Pixum UK
Hi Elsa,
Mange tak for your review, we are happy to hear you love the print, and the delivery has been just as smooth as intended 🥰
We're looking forward to printing your next photo project!
Have a nice evening,
Your Pixum Team
Can't even make payment
Emails take too long to reply and never received a payment email as it keeps failing on the website
8 december 2021
Omdöme utan inbjudan
Svar från Pixum UK
Hi there,
Sorry to have made you wait for the reply.
Have you already solved the problem? If not, please kindly let us know the order id. or email us at service@pixum.com
Kind regards,
Your Pixum Team
Help
Hi, I have been using Pixum for years now, from Ireland, and have definately had a few missing books etc, but they have always come up trumps in replacing them. But now, after i made my 1st book for 2 yrs, i have found that Pixum are no longer delivering to Ireland, unfortunately i had spent a few wks making this up, and i need 3 copies of it for someone. I have been in contact via email, no phone number anymore, but cannot get a reply since i was told there are no deliveries anymore. I really would love to get this book sent out through Germany, even France(sister lives ther), but i cant get any answers now, please please please help me to print this one last book. Or more ideally, please return your fabulous service to Ireland. Not sur if its a brexit thing or what, but we are our own country here in Ireland, using Euros too....
8 oktober 2021
Omdöme utan inbjudan
Svar från Pixum UK
Hi Una,
just sent you a message regarding your new book order - sending it to an address in France or in Germany would be possible!
Looking forward to your reply via mail with the new order id.
Sincerely yours,
Pixum Team
I am very pleased with the beautiful…
I am very pleased with the beautiful photos, surely soon I shall place another order!
19 juni 2021
Omdöme utan inbjudan
Svar från Pixum UK
Dear Kim,
We are happy to hear, you love your Pixum delivery. Let your amazing photo prints inspire you for more!
Have a great day,
Your Pixum Team
Excellent quality
Excellent quality - beautiful finish
Very happy .Easy to use website
Will use again.
*My only gripe was that I wanted to make a phone call and speak to an advisor - couldn’t locate a number which was frustrating.
7 juni 2021
Omdöme utan inbjudan
Svar från Pixum UK
Hi there,
great to hear, you loved your Pixum delivery!
We currently only have the email service, that's true, but we are eager to call you back if you leave your number in the message.
Have a great afternoon!
Your Pixum Team
Poor quality printing
24 april 2021
Omdöme utan inbjudan
Svar från Pixum UK
Hi Ali,
Thank you for your feedback. Please kindly get back to our customer service (service@pixum.com) - we'd love to fix this issue for you!
Looking forward to hearing from you,
Your Pixum Team
Nice quality
Very good photos. Nice quality. Arrived quickly. Easy site to use. Good price.
20 april 2021
Omdöme utan inbjudan
Svar från Pixum UK
Dear Alita,
Thank you for your kind feedback! We're happy to hear, you loved your Pixum delivery.
Warm greetings,
Your Pixum Team
Excellent service
9 mars 2021
Omdöme utan inbjudan
Svar från Pixum UK
Hi Agatha,
Thank you for your feedback, we're glad, you loved the service!
Have a good week!
Your Pixum Team
Nice service.
16 februari 2021
Omdöme utan inbjudan
Svar från Pixum UK
Dear Katsuki, thank you for your kind words!
Stay safe and have a good day.
Warm greetings,
Your Pixum Team
How can I contact your customer…
How can I contact your customer service??! I need a tracking number of my urgent order! 21384633
30 januari 2021
Omdöme utan inbjudan
Svar från Pixum UK
Hi Miriam,
Thank you for your enquiry. There is, unfortunately, no tracking service for small parcels shipped with Royal Mail.
We have emailed you further possible steps and are looking forward to your reply!
Kind regards,
Your Pixum Team
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