Pixlr Omdömen 

Joined in March and tested the product immediately. It invented a new face for a photo, so I cancelled the same day. Pixlr acknowledged the cancellation. The monthly payment was reinstated three months later. Asked Pixlr to cancel the payments. They stated that once made, cannot be refunded. Draw your own conclusions.

Watch out , this is a company of scammers. The software is absolute rubbish. Then they sneakily renew at the end of the term, with no way of stopping it. They do not reply to emails. Do not trust them.
Despite their comments on alternative contact routes they have still not replied.
12072026-Still no reply from these scammers.
Do not subscribe with them
Funny I can receive their comments via Trust pilot but not via email.
This company lies.

Service completely trashed on July 1st. Removed mature content allowance and imposed content restrictions that make zero sense. Chat GPT and Nano-Banana already have fairly strict prohibitions but at least they're relatively straightforward. Now Pixlr tacks an extra layer on top that is impossible to figure out. Basically it's only good for puppies and kittens now.

I enrolled for a 1 month plan (no free trial); used the app for about 30 minutes and realized it was junk. The site could not select the color black on a simple b&w image of a horse's head graphic. Wow! How did these guys get a high rating from Google AI? I assume they got my $2.49. I guess that is how they support themselves.

Man, I cant believe my art teacher suggested using this image editor for my project, that was a few years ago of course. Pixlr has progressively worsened their UI design, made changes to force payment upon its users, and now flashes ads no matter if you watch them entirely or skip them. The mobile experience has also worsened, and the speed is unnecessarily slow for an image editing website. I feel genuinely let down and disappointed.

Charges without authority.
No warnings of charges and says they can can do it because its in their terms of service.
Scammers.
With a consistent 2-star review average you would think they would actually listen to the feedback and not charge without warning, reminders or options.
Scammers.

Absolute rubbish service.
Sneaky auto renews in their terms of service. Charges without authority.
No reminder or pre warning of upcoming charges.
It may be their "default" setting but its shameful. The only way they can get repeat business. Refused refund and told to read the fine print.
Stay away.

Worst online photo editor available

Disappointing! Too many poorly executed, distorted, or misunderstood AI creations. And even with adult content allowed, there is still censorship.

Absolutely love this app. Lets me creative in every possible way. Highly recommended

I very much appreciate the assistance I recieved from Pixlr support - they handled my problem.

Scam! Auto renew and never signed up

Edit 1. Now in a back and forth email trying to justify a refund for a service I have NEVER used. No subscription and charged, no reminder just money out of my account. They have emailed and said the reminder was on the invoice itself. So yes, I got a reminder on the invoice after I had been charged hahahaha. Now im waiting to be forwarded onto a supervisor.

Edit 2. Supervisor has emailed and said they can do a refund. Will take a few business days to go through. Common sense prevails! Thanks you

Excellent product; i use it to edit photos for our website, qspray.com. I had a tech support question and they got back to immediately with a solution. EXCELLENT SUPPORT! Thanks

Horrible, waste of tokens because the AI is just dumb, paid for nothing

I have been using Pixlr for 6 years now and I am very satisfied with it. The software is clear, intuitive, and easy to use, without unnecessary clutter or overly complex features. It is an excellent tool both for beginners and for professionals who want to get things done quickly and efficiently.

I especially appreciate how fast and straightforward it is to work with. In addition, the support team has always been very responsive, friendly, and helpful, with quick and warm replies.

Thank you to the Pixlr team for a great product and consistent experience over the years.

They will take your money and then simply deny you any refund no matter how small it is.

They are a company first, customer second kind of buisness.

First time I ever called Pixlr and couldn't be more pleased. The associate was quick on the pick up with the contact email. He explained things in a clear, precise manner. I was impressed!

Before I start this, I wanna preface one thing. I have been a customer of pixlr for about 5 years. I have witness firsthand the downfall of this company. And I know that they are willfully ignorant to the fact that they're killing their company with their recent "updates".

With that being said,
use photopea. This is trash. This is what happens when a company sells their soul for AI. Do these people realize that nobody likes their weird AI push?

I know nobody at pixlr will read this and a bot will respond to this with a "hi" and an "email us," but in the small chance someone at pixlr sees this and the even smaller chance they stop being so greed-blinded and listen to what's being said, here's what i'll say.

You ruined your company with AI. You ruined your company with a paywall. Please, for the love of god, just get rid of your subscriptions and the AI and the daily limits. Just let us donate to you. Not only would your customers be happier, but you'd have better ratings than a 1-star rating.

I subscriber of Pixlr and after their latest update, I could not locate their Background Remover. After emailing Customer Support, I was informed that it was removed because it wasn't a popular feature for users.

I did a search on Amazon AI and it stated there is an area where you can remove backgrounds. I tried it but when It didn't work. The new updated webpages are in some ways are complicated and difficult to figure out.

However, I decided to email customer service again and got a response telling me that the Pixlr Background Remover is back but no instructions on how to locate that link. So I responded for instructions.

I received the instructions and finally found the Background Remover link.
The person how helped me find that link was very attentive an polite, and gave me "step by step" instructions included a ScreenShot to resolve my issues. (Thank You)

Some of the previous email responses from Pixlar Support gave their names, and the last person did not leave a name. I also understand that some of the Support could be done by AI too.

I just want everyone to know that the Pixlr Customer Support Team is Fantastic!!!! They always respond and get back to you.

Hello,

I wanted to leave some honest feedback after the recent support experience.

One of the reasons I originally subscribed to Pixlr was the fast and efficient batch background removal workflow. When the feature disappeared, it had a significant impact on my daily professional work and productivity.

What I really appreciated, however, was how quickly your team listened to the feedback and restored the feature. That level of responsiveness is unfortunately rare today, especially for professional users who rely on these tools daily.

I think maintaining efficient workflow-oriented features is extremely important, particularly for users working with large amounts of images and content production.

Thank you again for the support and for taking the feedback seriously.

Best regards,
Gad