Pixlr Omdömen 

185
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The "mature content" filter is a joke! It steps in even with completely harmless text. Even though the text and images contain no insults, sexual content, or violence, they get blocked! Unle... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

This clown website isn't worth much. After YouTube flagged WWII tank videos as child rape and refuses to reverse its decision (450,000 people falsely accused of pedophilia in one year), now this... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Service completely trashed on July 1st. Removed mature content allowance and imposed content restrictions that make zero sense. Chat GPT and Nano-Banana already have fairly strict prohibitions but at... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronik och teknik

Skrivet av företaget

Pixlr is a free online photo editor. Edit, adjust and filter your images. No registration jump right in!


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

185 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,1

Alla omdömen

(185)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Corrupt borderline illegal

Disgusting company, corrupt borderline illegal business practices locking people into subscriptions then denying cancellation.

15 januari 2026
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
You may control the renewal of your subscription plan from your account page under billing and subscription. If you encounter any issue with deactivating the renewal, you may reach out to info@pixlr.com and the team can assist you.

Betygsatt 5 av 5 stjärnor

The overall experience and results are…

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more credits.
I gave you 5 stars instead of 1 cause i know how reviews can affect a business. Please restore my credits?
Salamat

14 januari 2026
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com from the registered email address for the team to investigate further.
Hope to hear from you soon.

Betygsatt 1 av 5 stjärnor

bad website

bad website, nasty, it wasted my time!

12 januari 2026
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
If you encounter an error or bug, you may email to info@pixlr.com with the screenshot and details for us to investigate and advise further.
Hope to hear from you soon.

Betygsatt 1 av 5 stjärnor

Refused to give a reasonable refund

Refused to give a reasonable refund

I somewhat impulsively signed up for pixlr's plus subscription and quickly found out the Hard Way that the pixlr plus webpages do not support RAW photo uploads even to save a life, never mind being actually able to PROFESSIONALLY edit them.

I dont understand how a web photo service can consider itself to be PROFESSIONAL if it doesn't even support RAW open source DNG, never mind my ORFs, so I cordially requested a refund of my mere 2.24 U$D, which was FLATLY and DISINGENUOUSLY REFUSED by a lame, unhelpful pixlr support email.

I was provided with a stupid fine-print link to their entire Terms of Service, none of which I deem enforceable anyway, due to their SHARP and SHADY presentation of said terms, in my PROFESSIONAL opinion.

david james shaver online

23 december 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
We may not support RAW or DNG format.
However, we do support the standard image format such as JPG, PNG and WebP.
You may convert the file to the respective format to utilize them on our Pixlr editor.

Betygsatt 1 av 5 stjärnor

They mentioned 100% free

They mentioned 100% free, but only 3 downloads are free. Scam.

25 december 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
The 3 downloads are daily and will reset on a daily basis.
You may get our plus plan at just $2.49 per month to get unlimited daily saves.
Saving a project as PXZ file won't consume any download quota.

Betygsatt 1 av 5 stjärnor

Acting unlawfully

DMCC act 2024 'it is now a requirement by law to send a timely reminder ahead of auto renewal dates.'
Pixlr have acted illegally and have taken £68.23 from my account without prior warning. Not only this but also did not warn me of a price increase either. I am awaiting an email responce and a refund!!

*update* they refuse to refund and have totally ignored the DMCC Act 2024. Nice consumer care!!

*update

After writing this I was offered a 11month partial refund , it really should have been 12 months but for arguments sake I let them have it. Good to get it sorted in the long run.

5 december 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
At Pixlr, the team follows the terms provided the best we can. If the purchase is incorrect, you may feedback to the team for further escalation.
Thank you for your kind understanding.

Betygsatt 1 av 5 stjärnor

Not worth the money

I found this as a first website listed on google, what a terrible experience this was, even after buying the so called "PRO" license the AI editor and the AI generator were utterly bad, never using this again, reviews only corrected me

1 december 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
If you encounter difficulty with using the editor and generator, feel free to email to info@pixlr.com and the team can advise further.

Betygsatt 1 av 5 stjärnor

What a waste of time

What a waste of time , they lure you to signup on the pretext that its free but when you try to do a basic photo edit, it ask you to pay! why do you do such false advertising!

24 november 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
The basic editing options are free.
The option that requires credits are mainly the AI tools which you would need credits before you can use it.
Hope this clarifies.

Betygsatt 1 av 5 stjärnor

Pixlr is a company that sticks to the…

Pixlr is a company that sticks to the rules to the letter
Pixlr is a company that sticks to the rules to the letter without regards to the customer. So if you have an issue with Pixlr do not expect help from Customet Service.

20 november 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
At Pixlr, we try our best to stick by the terms that was already written and provided.
Depending on the issue and grief, the team would try to be as flexible as we could to provide for your need.
Thank you for your kind understanding.

Betygsatt 1 av 5 stjärnor

I used to be a paid user

I used to be a paid user. I'm a traditional artist who used pixlr for editing photos of my artwork. It used to be a dream! It was easy to use and had features other online editors didn't (like the option to balance black and white as opposed to just contrast and brightness options) and while all those features are still there and haven't changed... the immediate jump on the AI wagon makes it insufferable to use now. Most users prior to the AI push would've been photographers/graphic designers/artists, they wouldn't have needed or wanted AI features. Yet they got shoved onto us anyway. Every single aspect of the site is "AI" this and "AI" that now, literally every single bit of text on the site tells you this is an AI photo editor with AI features, you constantly get pop ups telling you to generate with AI, and now with your subscription you get AI credits to AI generate images, and what for? I generate images myself. I'm an artist. What is the point of me generating garbled impresice cheap looking versions of what I already do? That's what I'm paying for now?! I recommend using gimp instead, it has the same option to balance white and black in the exposition settings that I used to mainly use pixlr for. If they want to be a lazy uncreative person's low quality content generator then they can go ahead and be that without me.

4 november 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
We appreciate your feedback and will send it in to our respective team for their review and improvement.
Thank you for the support.

Betygsatt 1 av 5 stjärnor

Unethical automatic renewal – avoid Pixlr at all costs

I used Pixlr for a year and completely forgot the auto-renewal was on. Ι was suddenly charged for a full annual subscription, without any warning or confirmation email beforehand.

I contacted support within one hour of the charge, asking for a refund since I didn't want to use it any more. They refused, hiding behind their so-called “no refund policy.”

This is absolutely unacceptable and unethical. I live in the EU, where consumers are protected under Directive 2011/83/EU, which clearly grants a 14-day withdrawal right for digital services that haven’t been used. Pixlr’s policy directly violates EU consumer law and shows complete disrespect for their customers.

I strongly advise anyone thinking of subscribing to avoid Pixlr. There are plenty of better and more transparent tools out there that actually respect their users and don’t rely on tricking customers with automatic renewals and refusing legitimate refunds.

2 november 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, we have responded and assisted to your email accordingly. Kindly check and reply to us. Thank you.

Betygsatt 1 av 5 stjärnor

Terrible AI Features

Tried the "Generative Fill" and "Noise Remover", the model 1) doesn't understand the image's context, and 2) doesn't understand your prompt and would add any random object.

27 oktober 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com with the respective image and what you wish to add and the team can guide on the best approach to utilizing the AI tools.

Betygsatt 1 av 5 stjärnor

App Pessima

App. veramente pessima. Poco intuitiva e come ormai quasi tutte da subito compaiono banner a pagamento. Vorrei anche pagare ma nemmeno conosco il vostro servizio. Consiglio personale cercate altro.

29 september 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
We appreciate your feedback and suggestion and will send it in to our respective team for their review and consideration.
Thank you for the support.

Betygsatt 1 av 5 stjärnor

Pixlr. Wasted my credits and killed my video

I decided to create a 20 second video with pixlr. The AI slapped some kind of alien-language captions on your poor dog video. Classic. The prompt is correct, but the generator is chewing it up and spitting out nonsense at the bottom. And the killer blow was a image of a dog sitting with it's head facing the other way.

22 september 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi Alan,

AI video results can vary, and they do depend heavily on the exact prompt.

Some prompts simply work better than others. We recommend trying a revised prompt with clearer constraints.

We’re continuously improving the video generator, and it will keep getting better over time.

Thank you.

Pixlr Team.

Betygsatt 2 av 5 stjärnor

What worked great in a trial run (Face…

What worked great in a trial run (Face Swap), failed miserably within a subscription. I'm cancelling.

10 september 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,

Greetings.

The Face Swap tool is exactly the same in both the trial and paid versions. Results can vary based on the images used.

We’d love to help troubleshoot and get you the quality you expected. Please email us at info@pixlr.com for assistance.

Thank you.

PIXLR Team.

Betygsatt 1 av 5 stjärnor

i hate pixlr

i hate pixlr. i spent HOURS working on repainting a picture just for it to be wiped and lost because pixlr is a memory hog. i hope the team adds a better save because im telling you now im gonna move to another site if this keeps hapenning.

3 september 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,

Thank you for reaching out to Pixlr.

Kindly note that our Pixlr Express and Pixlr Editor will save your work history in your desktop browser and it will not save any of your work on our server as this is in compliance with the EU General Data Protection Regulation (GDPR) and we have deactivated our PIXLR CLOUD STORAGE as of July 31, 2018. As such, all the information for your project is only saved in your browser history and cache.

Your file may be lost due to the desktop clearing cache, working in an incognito mode where history and cache are not stored, or lack of storage space. It may also be due to your desktop being set to periodically clear cache to make space for your files. Changing to a different browser doesn't transfer the data from the cache.

To avoid any loss of your work due to unforeseen circumstances, we recommend saving your work/project as a PXZ file ( Pixlr Editable File) which you may upload to Pixlr to edit the Image anytime.

Betygsatt 1 av 5 stjärnor

Awful app

I had a very disappointing experience with Pixlr. I intended to use the free trial but was unexpectedly charged for a subscription after only one day of use. I contacted customer support to explain the situation and request a refund, but unfortunately, my request was denied.

In addition to the subscription issue, the app itself did not meet my expectations. I encountered frequent bugs, slow performance, and occasional glitches that made the editing process frustrating. Even during the trial period, there were an excessive number of ads, which further impacted the overall usability.

15 juli 2025
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
The plan is a renewal from the free trial and you have sub for the free trial over a week ago.
If you encounter any bugs or glitch, kindly email to info@pixlr.com and the team can help to diagnoise the issue. When you have a premium trial plan, you shouldn't see any ads, if you seen any ads, do take a screenshot and send it to info@pixlr.com and the team will look into it.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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