Ordered map on 9/3/2026. Have yet to receive shipping confirmation as of 9/24/2026. I have emailed the company twice through their customer service page, but have received no customer service. Buyer b... Se mer
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Beautiful canvas pin map. It's the centerpiece of our entryway and everyone who comes to our home admires it. Only two issues; first, it is a little darker than expected but against our light tan wall... Se mer
The large map set purchased is clear and an excellent quality. This made the perfect anniversary gift. The custom proofs I received via email were fast & accurate, and the product shipped quickly - ev... Se mer
Företaget har svarat
Just received our Pinadventures personalized map. It arrived quickly and well packed. It came with mounting hardware also. Very pleased with the quality and ease of ordering and shipping. We have seve... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Pin Adventure Map offers customizable push pin maps that turn travel memories into interactive wall art. Our collection includes detailed maps of the world, USA, and Europe, available in framed and canvas formats. Designed for documenting past travels and planning future ones, our maps feature vibrant colors and durable materials. We prioritize sustainability with responsibly sourced materials, as well as ensure quality and customer satisfaction, making our maps perfect gifts or personal mementos. Pin Adventure Map is where your journey meets art, captured sustainably. Legal Outtake SIA 11.novembra Krastmala 35, Riga, LV-1050 Latvia
Kontaktuppgifter
11.novembra Krastmala 35, LV-1050, Rīga, Lettland
- + 371 660 51864
- hello@pinadventures.com
- www.pinadventures.com
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The ordering process was very easy
The ordering process was very easy, especially since I'm in Canada and was having it delivered to Amsterdam. It arrived in perfect condition and they're very happy with it.
11 januari 2023
Svar från Pin Adventure Map
Hello, Jennifer!
Thank you for taking the time to leave us a positive review! We are pleased to hear that the ordering process was easy. Coordinating a shipment to a different country can feel challenging, so we are glad your gift arrived safely and in perfect condition. It brings us joy knowing that the recipient is happy with their gift, and we hope it serves as a reminder of all the exciting past travels and beautiful places waiting to be explored!
Best regards,
-Pin Adventure Map team
Beautifully designed, good quality
Beautifully designed, big enough but not heavy and also good quality material, we just loved it!
11 januari 2023
Omdöme utan inbjudan
Svar från Pin Adventure Map
Hello, Marian!
Thank you for taking the time to leave us a 5-star review! We are delighted that you found your map beautifully designed and made with quality materials. Thank you for being so supportive, and we hope you enjoy your travel map for years to come!
Best regards,
-Pin Adventure Map team
Great food for the whole family!!
I gave a world map to every member of my family for Christmas, everyone was starting to think where to place their next pin.
Apart from a great gift, dealing with the team at Pin Adventure was very easy, specially since we were shipping overseas. Beautiful product, excellent service, highly recommended.
20 december 2022
Omdöme utan inbjudan
Svar från Pin Adventure Map
Hello, Juan!
Thank you for taking the time to leave us such a lovely review! We are overjoyed to hear that our world maps made such great gifts for your family and that everyone is already planning their next adventures. We strive to provide excellent service, especially when it comes to overseas shipping, and we are happy to hear that it made your experience with us a smooth one.
Wishing you and your family many memorable travels in the future,
-Pin Adventure Map team
Never received my purchase and its been…
Never received my purchase and its been nearly a month since ordering
4 januari 2023
Svar från Pin Adventure Map
Hello, Joseph!
Thank you for letting us know you experienced an issue with a delivery! We checked your tracking details, and your order is marked as delivered. We have forwarded you the tracking information via email. If for some reason you still have not received your travel map, please reach out to us at our email hello@pinadventures.com and we will find a suitable solution!
Best regards,
-Pin Adventure Map team
Pin Adventures Map Review
They communicated well with the shipment of the map as well as the design. The map was very good looking and quality with plenty of pins to use. My fiancee and I love it!
16 december 2022
Svar från Pin Adventure Map
Hello, Jacob!
Thank you for your kind words and for taking the time to share your experience with us! We are delighted to hear that you and your fiancee are enjoying the map and that our communication and design met your expectations. We hope it continues bringing you joy and inspiration for your future travels!
Best regards,
-Pin Adventure Map team
Cool map
Cool map. Pins stick well into map. Now all cities easy to see or access - it’s a big world. 😇
1 december 2022
Svar från Pin Adventure Map
Hello, Greg!
Thank you so much for your positive review! We are delighted to hear you are happy with your push pin map and that the pins stick well, marking all your wonderful world travels!
Best regards,
-Pin Adventure Map team
There was a delay in service and…
There was a delay in service and shipping processing. I ordered the same colors in a U.S. map as a previous order for a world map, and yet it looks different. The U.S. map is also a bit difficult to push the pins in.
27 december 2022
Svar från Pin Adventure Map
Hello, Veronica!
Thank you for your feedback! We are sorry you feel disappointed by the service and shipping speed. We received an astounding amount of orders during the winter holiday season, for which we are incredibly grateful. However, the downside to that was increased processing times. We sincerely apologize for the wait, and we will make sure to prepare accordingly for this year's Christmas season.
Thank you for bringing up the color difference! If you ordered your first map quite some time ago, there might have been changes regarding our map printing materials and printers used, resulting in differences in appearance.
As for the difficulties pushing in the pins, we use a dense foam board backing on all our maps to ensure that the pins stick well in the map.
We have also reached out to you via email, and we hope to discuss possible solutions with you!
Best regards,
-Pin Adventure Map team
Svar från Pin Adventure Map
Hello,
Thank you for your feedback! We are happy to hear your wife enjoyed one of our framed maps so much.
Best Regards,
-Pin Adventure Map team
Svar från Pin Adventure Map
Hello, Elaine
Thank you so much for taking time to share your positive experience with us!
Best regards,
-Pin Adventure Map team
Beautiful Product And Great Quality
The personalized map was beautiful and great quality.
Very good communication and customer service.
Handling time was prompt but shipping took a while due to it coming from Europe and being stuck in Customs for several days.
22 december 2022
Svar från Pin Adventure Map
Hello,
Thank you for your 5-star review! We're thrilled to hear that you were happy with the quality of your personalized map and our customer service. We are sorry to hear that shipping took a while due to customs. However, we are glad you received your order, and it was worth the wait.
Best regards,
-Pin Adventure Map team
Svar från Pin Adventure Map
Hello, Mary!
Thank you so much for the kind words! We are thrilled to hear that your beautiful map earned so much positive attention from your guests!
Best regards,
-Pin Adventure Map team
What a great experience designing a…
What a great experience designing a custom map. The team’s attention to detail and ensuring a great customer service experience was exceptional. Fast shipping, great communication and quality control. Thank you.
13 december 2022
Svar från Pin Adventure Map
Hello, Sierra!
Thank you so much for your positive feedback! We are happy that we were able to deliver a great experience with us, from designing your custom map all the way to the moment you received it.
Best regards,
-Pin Adventure Map team
Not specifically the Sellers fault-BUT **Updated**
Not specifically the Sellers fault, but I had no idea this item shipped from overseas. This was ordered over a month ago. DHL just notified me that the shipment was damaged. I will probably now not have a Christmas gift and lose money on this transaction. Not quick or apparently safe shipping.
*** UPDATE*** This was completely DHL's fault. I contacted Pin Adventure after I heard from DHL and they promptly offered to replace or refund my order. I received a refund in 24hrs. EXCELLENT Customer Service.
12 december 2022
Svar från Pin Adventure Map
Hello, Bryon!
Thank you for taking the time to share your experience with us. It is good to hear that we could assist you promptly and find a suitable solution. We strive to provide the best customer service possible, and it is great to hear that we were able to meet your expectations in this instance.
We are sorry to hear that your shipment was damaged during transit and that you did not receive your gift in time for Christmas. We apologize for the inconvenience caused.
Best regards,
-Pin Adventure Map team
Professional Experience
Great packaging and the map looks beautiful. Very professional looking. The pins have a very solid hold in the backing. Customer service was also very good. Wish it came with more pin colors.
25 november 2022
Svar från Pin Adventure Map
Hello, Alex!
Thank you for sharing your feedback with us! We are happy you are pleased with the appearance of your push-pin travel map as well as the packaging it came in. Thank you for appreciating our customer service - we are always happy to help!
While usually, 100 push pins are just enough, especially keen travelers such as yourself can order more push pins in a variety of colors on our website:
https://pinadventures.com/product-category/map-pins/
Best regards,
-Pin Adventure Map team
High Quality Product and Great Service!
The large map set purchased is clear and an excellent quality. This made the perfect anniversary gift. The custom proofs I received via email were fast & accurate, and the product shipped quickly - even arriving early. I highly recommend these maps for a cool conversation piece and/or a gift. My husband loves them!!
7 november 2022
Svar från Pin Adventure Map
Hello, Briana!
Thank you for the positive review and for choosing our travel map set! It was a pleasure working with you! We are glad that the large map set you purchased met your and your husband's expectations regarding quality and made for a fantastic anniversary gift.
Wishing you many more happy years and travels together,
-Pin Adventure Map team
Love the pins tin!
Reordered some more pins. They arrived quickly and perfectly packaged! I love the storage tin as it’s durable and doesn’t allow the pins to poke through.
We get many compliments on our world canvas map 😍
27 oktober 2022
Svar från Pin Adventure Map
Hello, Lindsay!
Thank you for your positive feedback! We are happy to hear the pins arrived promptly and the packaging serves its purpose well.
It is wonderful to hear that your world canvas map is getting so many compliments, and we are honored to be a part of your décor. Thank you for your continued support!
Best regards,
-Pin Adventure Map team
More Than Just a Purchase
This purchase was so important to me because it’s much more than just a pin map. For my family and I it is a continuation of travels in honor of a lost loved one.
Regina sent over a preview in less than 24 hours and I just wanted to share my gratitude (for how quick they worked) and story with the company. Her response was so personable and so kind. It was an immediate connection and I knew I finally found the right company to complete this important job for me. I will support over and over again. It makes such a tremendous difference when you have really great people behind the company. 10/10 Recommend Regina & Pin Adventure Map team.
8 november 2022
Svar från Pin Adventure Map
Hello, Hannah!
We are so incredibly thankful for your thoughtful and wholesome feedback! We couldn't be happier knowing our work made such a difference to you. It is truly remarkable what you and your family are doing to honor the memory of your beloved relative. It was an absolute pleasure working with you, and we wish you all the best in your World travels!
Best regards,
-Pin Adventure Map team
Map turned out great
Map turned out great. It was easy to order on line. I received a nice confirmation email that the map was in progress and was provided an approval email of the sample product before proceeding, to confirm my acceptance. It arrived within about a week, well packaged with no issues. DHL tracking was provided during shipment. Very easy.
11 november 2022
Svar från Pin Adventure Map
Hello, Kenneth!
Thank you for your positive review! We are glad to hear that you had a smooth experience with your map order. We appreciate you taking the time to confirm the sample product before proceeding, and we are pleased that the final product arrived well-packaged and within the expected timeframe.
Best regards,
-Pin Adventure Map team
Immediate response, professional and helpful
I had a question regarding my order and the response was immediate, professional and very helpful.
4 november 2022
Svar från Pin Adventure Map
Hello, Mick!
Thank you for the feedback! We are pleased to hear you are happy with our customer service response time. We will make sure to keep up the good work!
Best regards,
-Pin Adventure Map team
Great Product and Service
The map turned out great! Took longer than expected to be delivered and I was given the wrong tracking number at first, but the customer service was very quick to reply and helpful!
1 november 2022
Svar från Pin Adventure Map
Hello, Parker!
Thank you for sharing your feedback! We are so happy to hear you like your new adventure map! We apologize for the issue with the tracking number, and yet we are glad we were able to solve it quickly.
Wishing you many great adventures ahead of you,
-Pin Adventure Map team
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