I ordered and paid for, a mint used Fiio DAP, for a very good price. However, a Peter Tyson sales person 'phoned a couple of days later to tell me it was no longer available, due to an administrativ... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very quick replies and service. A clean and easy to follow website with very helpful information about each item. Good follow up and a strong feeling that the customer is really important. There w... Se mer
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Spoke to someone on chat about the options available as there was a few discounted items and they responded quickly, explained it clearly and I ordered straight away. Order was with me in a few days a... Se mer
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I bought a beautiful Sonus Faber Omnia from Peter Tyson. Their pricing was fantastic so took the plunge not knowing the firm very well. The speaker arrived in great time and worked perfectly. Howe... Se mer
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Företagsinformation
Skrivet av företaget
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Skrivet av företaget
Kontaktuppgifter
Shaddongate, CA2 5TE, CARLISLE, Storbritannien
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4,9
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Although I ended up cancelling my order because I no longer required the item, I am so happy with the customer service for being honest and responsive, I’ll 100% look here first for white goods / Electricals in future.
20 juli 2026
Omdöme utan inbjudan
Svar från Peter Tyson
We're so pleased to hear that our customer service team was able to assist you effectively, even with your cancellation. We truly appreciate your kind words and look forward to helping you with your future white goods and electrical needs, Tiffany.
very polite and good quality and good…
very polite and good quality and good delivery on time
8 juli 2026
Svar från Peter Tyson
We're so pleased to hear you had a positive experience with our team, product quality, and timely delivery. Thank you for your wonderful feedback, Dennis!
Good product at reasonable clearance…
Good product at reasonable clearance price- easy transaction with ref: and full receipt + initial delivery details - follow up details precise and fully adhered to ,down to within 5mins of schedule - communication and after-service for the period between purchas and delivery=excellent..
6 juli 2026
Svar från Peter Tyson
We're so pleased to hear you had such a positive experience with your recent purchase, from the easy transaction and reasonable price to the precise and timely delivery. We truly appreciate your kind words about our communication and after-service!
Peter Tyson Fantastic company
Fantastic company, I loved the speed of delivery and efficiency of ordering, and after sales support was second to none, I would highly recommend Peter Tyson as a retailer to buy your electrical goods from this company and you’ll find you will not be disappointed.
7 juli 2026
Svar från Peter Tyson
We are so pleased to hear about your positive experience with us! It's wonderful to know that you found our delivery speed and ordering process efficient, and our after-sales support to be excellent. Thank you for your high recommendation!
Svar från Peter Tyson
Thank you for your wonderful five-star review, Christopher! We are so pleased to hear that you experienced quick and easy excellent service. Your feedback is greatly appreciated.
First class service
First class service. I have been buying from them for years. This time I bought a headphone amp and had issues with the range of the remote volume control. They recommended a different unit and took back the original. All I had to do was pay the invoice and answer the door bell.
21 juli 2026
Omdöme utan inbjudan
Svar från Peter Tyson
We're so glad to hear about your positive experience and that we could resolve the issue with your headphone amp so smoothly. We truly appreciate your continued loyalty over the years, Chris!
Great upgrade. Great Saving
Peter Tyson are always pro-active with their nearly new / ex demo stock.
Saw this fantastic speaker upgrade at a great price.
Delivery was quick. No issues on the day.
Everything exactly as described.
7 juli 2026
Svar från Peter Tyson
We're thrilled to hear you're so pleased with your speaker upgrade and our nearly new stock! It's great to know that everything was exactly as described and that delivery was quick. Thank you for your positive feedback, Scott.
Excellent customer service
Excellent customer service. Although there were issues with FedEx, the staff at Peter Tyson instantly paid back the extra charge I'd paid for next day delivery and were happy to cancel my order with a full refund were FedEx not able to successfully deliver
2 juli 2026
Svar från Peter Tyson
We're so pleased to hear that our team was able to assist you efficiently despite the delivery issues, Hendryk. We always strive to provide excellent customer service and are glad we could ensure your satisfaction.
Svar från Peter Tyson
We are truly grateful for your wonderful feedback. It means a lot to us that you had such a positive experience, Issac.
Service second to none
A great range of products. Service second to none, when things don’t go to plan, they are eager to help.
I am delighted with my Caspian Streaming Amp, and
Quad transport.
Highly recommended
7 juli 2026
Svar från Peter Tyson
We're so pleased to hear you're delighted with your Caspian Streaming Amp and Quad transport! It's wonderful to know our product range and commitment to helping when things don't go to plan are appreciated. Thank you for the high recommendation, Alan!
Great service as always from Peter…
Great service as always from Peter Tyson.
I also used there trade in offer which was a great way to upgrade.
6 juli 2026
Svar från Peter Tyson
We're so pleased to hear you consistently receive great service, Nigel! It's wonderful that our trade-in offer provided a great way for you to upgrade.
Svar från Peter Tyson
We're so pleased to hear you experienced quick delivery, great response time, and well-packaged items. Thank you for acknowledging our great service, Kevin!
Item arrived quicker than expected
6 juli 2026
Svar från Peter Tyson
We're so pleased to hear your item arrived swiftly! We appreciate you sharing your positive experience with us, David.
Have used for 25 years
Have used for 25 years, service and choice and quality of purchases has always been first class.
6 juli 2026
Svar från Peter Tyson
We are so incredibly grateful for your loyalty over the past 25 years. It's wonderful to hear that our service, selection, and quality have consistently met your expectations. Thank you for your kind words!
Had exactly what I wanted at a good…
Had exactly what I wanted at a good price
Delivery was very prompt
Everything as I expected. I would thoroughly recommend Peter Tyson.
6 juli 2026
Svar från Peter Tyson
We're so pleased to hear you found exactly what you were looking for at a great price and that the delivery was prompt. It's wonderful to know everything met your expectations, and we appreciate your strong recommendation!
Overall a good experience
Overall a good experience, but order tracking could be improved. I placed an order for an aircon unit that was on back order and had to chase over phone / email for updates. That being said, price was fair, delivery was quick with DPD and no issues with the unit itself so would be happy to order from Peter Tyson again.
3 juni 2026
Svar från Peter Tyson
Thank you for your feedback, Andy. We're pleased to hear you had a good overall experience with your aircon unit and found our pricing fair and delivery quick. We apologise for the inconvenience with tracking your back-ordered item and appreciate you bringing this to our attention. We're always looking for ways to improve our service.
Once again the team at Peter Tyson have…
Once again the team at Peter Tyson have demonstrated how customer service should be done. From pre sales advice on audio equipment specific to my listening environment and needs, discussions on my options, in store demo, to post sales questions about configuration and ultimately facilitating an exchange of a product to better suit me once tested in my environment.
All of this conducted by email, phone and in person over several weeks and with the support of several members of the team.
All of this in addition to excellent pricing!
Peter Tyson will always be my first and preferred port of call for audio products - they should be yours too.
20 juli 2026
Omdöme utan inbjudan
Svar från Peter Tyson
Thank you for your wonderful feedback, David! We are so pleased to hear that our team provided you with such a positive experience, from initial advice to post-sales support and product exchange. We truly value your loyalty and look forward to assisting you with your audio needs again in the future.
5 star service
I placed a back-order for some speakers as they weren't in stock and Ben at Peter Tyson was good enough to reach out with some alternatives at an excellent price. I accepted the deal and I'm so happy I did - they're even better than the speakers I had chosen and were delivered the next day. A real testament to the fantastic technical knowledge and customer service at Peter Tyson. I'll definitely use them again.
15 juli 2026
Omdöme utan inbjudan
Svar från Peter Tyson
We're so pleased to hear about your excellent experience, Dan! It's wonderful that our team could help you find even better alternatives and provide such quick delivery. We truly appreciate your kind words about our technical knowledge and customer service. We look forward to assisting you again.
Excellent service and delivered within…
Excellent service and delivered within the time frame highly recommended
2 juli 2026
Svar från Peter Tyson
We're so pleased to hear you received excellent service and that your delivery arrived within the expected timeframe. Thank you for your high recommendation!
5* Service from Michael
Efficient and speedy delivery. There was a fault with our order and Michael could not have been more supportive in liaising with the supplier for a solution that suited us and minimised inconvenience. We would 100% use this company again and recommend to others.
18 juli 2026
Omdöme utan inbjudan
Svar från Peter Tyson
We are so pleased to hear about your positive experience with our team and that we could resolve the issue with your order efficiently. Thank you for your kind words and recommendation, Lucy!
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