Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,5
13 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Don't buy a pipe. The pipe is delivered fine but if you need a part for it. You will have to wait a completely unknown time still waiting after one week. No response to my email. I am going to talk about this to my bank tomorrow to chase up this company who took my money and failed to send parts for a pipe I purchased from them
Partial refund for my husbands Westminster pipe. I returned everything to them. Would like a reply to my latest email to them. Why partial. ? Definitely will not shop there again.
Initial bad experience with the Ayrshire pipe. I emailed Petersham and didn't get a response. It would seem that they did reach out, but I cannot locate their initial email. They attempted to resolve my issues and I'm now a lot happier with my Pipe. I would recommend if you don't get an initial response to a query, reach out again.
I've just bought the new Ayrshire e-pipe, at a very good price in Petersham Pipes' New Year sale. It really IS a high quality vaping pipe, the Pear-wood bowl being a real pleasure to handle; even the fire button is made of wood! It comes in a presentation case, which I'll keep to store spare coils, batteries etc., and it vapes well. Roger's service was, as usual, very quick and efficient, though I wish I could still ring him up! People who use vape pipes are thin on the ground, and I enjoyed chatting to a fellow enthusiast.
Don Ireland.
I bought 2 pipes 2020 and 2021 through amazon. I bought 2 kamry k1000 and they each lasted about a month. Not cheap!
Terrible product, you get no flavour coming out and hardly any vape. The product I bought only lasted a week before it stopped working properly.
Tried to contact them about flavour issue but no reply . Also asked for a refund but again no reply even though they advertised 60 day money back guarantee.
Avoid this company at all costs.
This company has serious problems.
You can only contact them by e mail and that's If they can be bothered to reply.
The Westminster pipe is good however the threads that screw it together are utterly useless.
Next day delivery for which you pay extra is a joke.
Taking my business elsewhere.
Absolute garbage, customer service is diabolical. I made an order two months ago. After writing emails I finally got 2 out of 3 orders. Don’t go here Peter is no good he’s happy to take your money but not give you the product.
I’ve so far bought nine pipes from them. The battery’s krap themselves within six weeks and the coil’s die in less than a week but delivery is always prompt and on time. They don’t claim to be the best e-smoke or longest just different. I’ll put up with the completely bollococks longevity of the product for the quick response on orders.
Fantastic product unbeatable customer service. Can't recommend highly enough. Top quality will be back for more
terrible, no service, paid over 77 pounds, for a next day delivery, 5 days later chased by phone and email, eventually received an email response saying they are facing 4 week delays, i've asked for a refund, no response and no confirmation, i'd recommend people to stay clear
I purchased 2 e-pipes from Petersham Pipes for my father who is trying to stop smoking a toacco pipe, and they both leaked. I checked the instructions and the e-pipes appeared to be put together correctly, so I couldn't work out what the issue was.
When my elderly mum called Petersham Pipes for advice, the person she spoke to was very rude, abrupt and unhelpful. He told her that he hasn't got time to help and that these pipes don't leak, so it must be my dad's fault.
After checking Amazon reviews for this pipe, leaking liquid appears to be a common issue.
I am very unhappy with both the product the rude way in which Petersham Pipes spoke to my mum. It's just a shame I can't leave a zero star review.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
