I have given 5 stars because the staff were very helpful when I was ordering new Thule parts , they pointed out I had ordered the wrong ones. They also kept me updated as there was a delay in the part... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would recommend these guys to anyone. We’re having our awning fitted next week and the customer service we’ve received already has been second to none. So impressed. Kim has been so helpful and gone o... Se mer
Ordered an awning and fixings etc The following day I received a phone call and email apologising that the product was out of stock and asking how I would like to proceed? I rang customer service... Se mer
Ok I am someone that never writes anything, I want something so I purchase it. Got back from a trip awning damaged need new fabric, simple However I started my research as we do, sending emails... Se mer
Företagsinformation
Skrivet av företaget
Perfect Awnings is a family company based in the UK. We specialise in supplying quality caravan awnings, motorhome awnings and awning accessories. Our aim is to provide quality information and an excellent service to customers, enabling you to choose the perfect awning at the perfect price. We are an internet only business which allows us to focus our efforts on sourcing the best products at reduced costs which we pass onto our customers to ensure we can beat or match any price with our Price Match Promise.
Kontaktuppgifter
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Storbritannien
- 02380706542
- sales@perfectawnings.co.uk
- www.perfectawnings.co.uk
4,8
Utmärkt
348 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kit not adapted to van
Kit not adapted to van, VW T7 2025. Mounting bracket angles wrong, and they fix only to the aluminum exterior of the van not to the steel chassis inside. Not very reassuring as for life span
4 mars 2026
Svar från Perfect Awnings
Hi Reginald
We're very sorry to hear you have concerns over the multi-rail kit you ordered.
We can assure you that it is a specific multi-rail kit for the T7. 100%.
Looking back at your communication with us, you wanted to use this for a Fiamma F45S, which is also absolutely fine to use. There's even an installation video on our website for using the multi-rail solution with this particular awning.
I cannot see any communication from you to query any installation challenges you have encountered, but we are here to help!
Please email us with images that show the issues you have encountered and we will be happy to help you resolve them asap.
This mounting solution is used on many vans and motorhomes and is of the highest quality. The lifespan is superb and is not a concern.
Kind regards
Perfect Awnings Team
Good website for finding what you want
Good website for finding what you want. My requirement was for a spare part. Followed instructions and sent request form and had reply the same day. Part in stock and sent out. Received from DPD in 3 days.
17 oktober 2025
Omdöme utan inbjudan
Thule Velowing
Very helpful and good understanding of the Thule Veloswing tow bar,I can recommend this company.
Steve and Adele offer a great service.
6 augusti 2025
Svar från Perfect Awnings
Thanks for your kind review John. It was a pleasure to help you, so we are pleased to hear you were happy with the product and service received. Happy Travels :)
Svar från Perfect Awnings
Thanks for your kind review Nik. We are pleased you are happy with the speed of delivery. Happy travels :)
Excellent advice
Gave advice first on product then sent me details of an excellent fitter. All in all , very good, thank you!
11 augusti 2025
Svar från Perfect Awnings
Thanks for your kind review David.
We are so pleased to hear that you were happy with the product advice and fitter recommendation. If there's anything else we can help with, please do get in touch. Happy Travels :)
Great diagrams to help get right parts!
The detailed diagrams and descriptions on the website meant that I could fairly easily work out what I needed - I was trying to get specific parts for my motorhome wind-out awning which had come into contact with an overhanging branch!
I sent a photo of the damaged bit to check I was ordering the right things - quick response, and even quicker delivery of the parts! Great service.
8 augusti 2025
Svar från Perfect Awnings
Thanks for your kind review Peter, we are so pleased to hear you had a great experience with us. If there's anything else we can help with, you know where we are! Happy Travels
Great communication and great service
Great communication and great service. Adele was really helpful over the phone and was able to get the awning to me next day as we needed it fast. Will be using Perfect Awning again.
6 augusti 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thanks for your kind review Adam. We are really pleased to hear that you are happy with the service received from our team. Hope you have a great trip :)
Svar från Perfect Awnings
Many thanks Jeff for your kind review. As a small family business we do try to offer a excellent experience and its great when that is recognised.
Awesome experience
Thanks everyone this purchase was an absolute pleasure. Steve and Adele were swift with replies to my many questions. Thanks for the referral to Matt at SAM vans. They arranged the fitting of the awning very quickly even dropping me to the local services to have a coffee while they did the work.
22 juli 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thanks for your kind review Steve. We are so pleased that you were happy with the service received from Perfect Awnings and SAM Vans. Enjoy your new awning - Happy Travels!
Knowledgeable and friendly service
Knowledgeable and friendly service , also very prompt delivery .
19 juli 2025
Svar från Perfect Awnings
Thanks for your kind review Edward. We are pleased that you were happy with the service received from Perfect Awnings. Happy Travels!
The sales and after sales experience…
The sales and after sales experience was incredible, very happy to help with any problems or queries that I had. If I phoned or emailed them I was greeted with a polit and friendly person.
Many thanks again I will definitely recommend you to other people.
23 juli 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thanks for your review Andrew. It's great to hear you've been happy with the service received from Perfect Awnings - both during and after the process. If there's anything else we can help with int he future, you know where we are. Safe Travels!
Steve was amazing and helped us through…
Steve was amazing and helped us through the whole process. From deciding on best fit and size to fit our van- to finding a local fitter to fit professionally to the van. The win g was then sent directly to the fitter, all we had to do was arrive.
Extremely helpful service all the way. Highly recommend.
1 juli 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thank you for your kind review Sarah. We are so pleased to hear you were happy with the service received from Steve regarding the awning for your van. We hope you have very happy travels :)
Good Service
Competitive pricing, good communication to ensure correct part ordered, quick delivery after payment
2 juli 2025
Svar från Perfect Awnings
Thanks for the kind review Jez. We are pleased that you are happy with the service received from Perfect Awnings.
Happy Travels!
I discussed my requirements with Adele
I discussed my requirements with Adele, took her advice and the Thule side panels fit perfectly. Delivery within 3 days excellent serivce
16 maj 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thank you for your kind review Steve. It's a pleasure to help you and so we are really pleased you've been happy with the service received. You know where we are if there's anything else we can help with :)
Happy Travels!
Customer service at its best
Customer service at its best. We wanted a Thule Omnistor 1200 pull out awning for caravan but as we live in Northern Ireland, most GB suppliers were quoting crazy delivery costs. In less than a day, Adele was able to get us a realistic delivery quote and in less than a week the awning arrived in perfect condition. Can't thank Adele enough, she really pulls out all the stops to ensure exceptional customer service. We have no hesitation in recommending Perfect Awnings and will certainly purchase from them again.
23 maj 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thank you for your kind review Peter. We are so pleased to hear that you were happy with the service received from Perfect Awnings. It's a pleasure to help and I'm glad we could get something over to you in NI quickly and at at a reasonable price. If there's anything we can help with in future, please do get in touch!
Happy Travels :)
Top notch
Adele and the team were fantastic all the way through. Before I ordered the advice was prompt and top notch, After I ordered and made a mistake they sorted it without any hesitation. Would highly recommend!
9 maj 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Hi James, many thanks for your kind review. We try hard to provide great customer service but it’s always nice when it’s recognised. Enjoy your travels.
Helpful before transaction. Terrible afterwards. a
Spoke to Perfect Awnings about a potential purchase.... Sent them all the measurements to check whether it would fit. Very helpful until they had our money.
Item arrived, box completed disintegrated in transit. Despite checking, awning did not fit and perfect refused to accept a return or refund as it is not in resellable condition (no box).
9 maj 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thank you for taking the time to leave a review. It’s disappointing to hear that you haven’t been happy with the service received from Perfect Awnings, however I can assure you that we have tried our very best to help you in this situation.
The tent which you have purchased is the correct size for your awning (this has been double-checked and confirmed directly with Thule too), however there is an issue due to the position your awning has been fitted in. We have provided information and guidance on a number of ways that this could be rectified and haven’t had responses to whether this has been done or not to date.
We of course would accept any items back for a refund in line with our returns policy, however as the item isn’t in the original packaging this wouldn’t be possible. There was no mention of the box being damaged or disintegrating in transit previously and this was not logged with the courier on receipt of the items. We have also offered support on selling these items on and offered to refer any customer who is purchasing the same item to you in the first instance.
We take customer service extremely seriously at Perfect Awnings and strive to ensure every customer has the best experience possible, however sometimes there are issues outside of our control.
cool and also good
7 maj 2025
Svar från Perfect Awnings
Thanks for your kind review Vincent! If there's anything else we can help with, you know where we are :)
Excellent service and a great product…
Excellent service and a great product at a great price. Would buy from again with no hesitation.
6 maj 2025
Omdöme utan inbjudan
Svar från Perfect Awnings
Thanks for your kind review Ralph. It was a pleasure to help and we are always here should there be anything else you need. Safe Travels :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.