Its now been over 26 months since I sent my complaint about my ex employers ocupational pension scheme. They advised me that after looking at my case that they would take it on in April this year. I... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Justice exists for who can fund it. Complete waste of money and time. Just don't bother trying to get this lot to adjudicate - they will take YEARS and will back away from any difficult decision... Se mer
I cannot praise the gentleman I spoke to highly enough. I explained what was happening with our pension and he gave me sound, solid advice whereby I was able to talk to our pension company in their l... Se mer
The initial representative from the Ombudsman was useless, simply wanting to waive the issue away siding with the advisors despite more and more info to the contrary. That guy left and the next did... Se mer
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This is the official Facebook page for The Pensions Ombudsman Service - giving news, updates and information.
Kontaktuppgifter
Belgrave Road 11, SW1V 1RB, London, Storbritannien
- www.pensions-ombudsman.org.uk
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No response.
I wrote on the 26th June asking for them to intervene in a dispute I had with one of my pension providers.
I had an acknowledgment email and despite reminders I have heard nothing since nearly two months on.
Had a poor and slow experience where…
Had a poor and slow experience where Legal and General had taken months to provide me with information in order to retire. I retired 3 months late as a result. The Ombudsman did not find in my favour despite clearly demonstrable mistakes and delays. I get the impression that the Ombudsman is toothless and leans towards the business side. Extremely disappointed.
Total waste of complainants time and…
Total waste of complainants time and energy. Ombudsman claims it is independent and impartial but is fully funded by pensions industry. My complaint against Standard Life for withholding payment of my wife's pension was immediately brushed off by SL (the company does not have a proper complaints handling procedure) directing us to the Ombudsman instead. It then dragged the matter out over 5 months with nonsense requests for further data until we almost lost the will to live and gave up disgusted. Avoid the Pensions Ombudsman at all cost. Pensioners badly need a statutory independent regulator.
Waste of time and taxpayers money.
Completely useless.
A waste of taxpayers money.
Took them 3 months to send an email.
The company they were supposed to be investigating (For basically theft.) but as the company they wer supposed to be investigating are linked to the government they said that the government is basically allowed to steal your money and give it to a company that will not return your money until you retire.
Shockingly shoddy service
Shockingly shoddy service. This organisation seem to have limited resources and limited interest in securing redress for individuals whose pensions contributions have been withheld by unscrupulous employers. Beware your employer may simply not pay your contributions into your pension account and the pension provider and pension regulator will do nothing to protect you. Your only port of call is the Pensions Ombudsman who will then avoid action for months waiting for you to lose the will to keep chasing. I have little to no confidence I or the many other employees whose accounts have been defrauded will ever get paid. Not a lot of money in question but infuriating that it can be stolen with no protection from various state funded organisations that purport to do just that; The pensions Ombudsman, The Pension Advisory Service, The Pensions Regulator; none of them can speak to each other or retrieve the employees money it seems.
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