Due to rot we needed to rebuild a large chunk of our stairs, quite a daunting prospect, and we didn't have any luck finding a carpenter to do the work. Eventually we found Pear Stairs who sell stair p... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Pear Stairs for many years. I have never had a late delivery or wrong order. I would recommend using Pear Stairs Excellent service
I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality. My only gripe was the cost... Se mer
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Took delivery last week of our oak staircase for one of our projects, very well made and perfectly sized! We needed the delivery sooner than the estimated 3-4 week lead time given so asked if they co... Se mer
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Företagsinformation
Om Pear Stairs
Skrivet av företaget
Pear Stairs take pride in being one of the leading stair designers in the UK, offering luxury bespoke designs at competitive prices.
STAIRCREATOR VISIT OUR WEBSITE CONTACT US
The Full Service
Skrivet av företaget
- Stair Creator
- Our Stair Creator tool now offers enhanced visualisation capabilities, allowing you to bring your staircase vision to life with just a few clicks. Our tool allows you to explore endless possibilities and see your ideas come to life in real time.
- Site Measures & Fitting Service
- We now offer a site-measuring service so you don't need to worry about it! As well as this we also offer an installation service - get in touch so we can discuss your next staircase!
Kontaktuppgifter
Mill Lane, SY21 7BL, Welshpool, Storbritannien
- 01938 553311
- tp.reviews@pearstairs.co.uk
- www.pearstairs.co.uk
4,8
Utmärkt
579 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Problems resolved = Perfection!
We had a few problems with the wrong items being delivered, however cannot fault the customer service, the speed at getting it resolved and in the end the overall quality of the items is great. Their own brand metal spindles are just immaculate too. Can't wait for our project to be finished!
9 mars 2026
Svar från Pear Stairs
Hi,
Thank you for your review.
Apologies for the initial items being wrong but we are glad the issue was solved quickly.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Great service and communication during…
Great service and communication during the ordering / manufacturing / delivery process. Excellent product really happy with the new staircase.
25 mars 2026
Svar från Pear Stairs
Hi Lloyd,
Thank you for you review and rating.
We would love to see some pictures if you are happy to send some in.
Many Thanks,
Pear Stairs 🍐
Svar från Pear Stairs
Hi,
Thank you for you review and rating.
Many Thanks,
Pear Stairs 🍐
Always a great service
Always a great service, very helpful staff great product and on Time!
23 mars 2026
Svar från Pear Stairs
Hi Geoff,
Thank you for your review and rating!
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Excellent service
Excellent service. We’ve used Pair Stairs a few times, from the easy online design to delivery it couldn’t be smoother. The staircase fits perfectly every time.
2 februari 2026
Svar från Pear Stairs
Hi Chris,
Thank you for leaving us a review and rating.
Hope to continue doing business with you.
Many Thanks,
Pear Stairs 🍐
Svar från Pear Stairs
Hi,
Thank you for leaving your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Big choice of products
Big choice of products, the fittings are of a very good quality.
24 februari 2026
Svar från Pear Stairs
Hi Anthony,
Thank you for leaving your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Wall Panel kits
Ordering online was easy & phoning to check stock/delivery etc was dealt with promptly & efficiently. Very pleased with the whole process & the panel kits. Thank you.
19 februari 2026
Svar från Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Delivered and on time ,wrapped well
Delivered and on time ,wrapped well , good quality .would have given 5 stars but 2 insert strips short .would still recommend though excellent quality and price
16 februari 2026
Svar från Pear Stairs
HI Richard,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Svar från Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Very good products lousy delivery costs.
Very good products and service. Lousy delivery costs when only buying a small item. OK on big orders.
11 februari 2026
Svar från Pear Stairs
Hi Colin,
Thank you for your review and rating.
I will pass your comments on to our delivery department.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Svar från Pear Stairs
Hi Pat,
Thank you for your review and rating.
Hope to do business with you again!
Many Thanks,
Pear Stairs 🍐
Svar från Pear Stairs
Hi Finny,
Thank you for leaving your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
All aspects of the order and the actual…
All aspects of the order and the actual goods themselves were excellent. However, their delivery partner is shocking and twice left our packages dumped outside the wrong house and did not even look to get a signature for delivery. Luckily we live in a small village and were able to track them down but they could easily of been lost.
3 februari 2026
Svar från Pear Stairs
Hi Shona,
Thank you for leaving your review and rating. We are so glad you were happy with your products.
Apologies that your order was not delivered to the correct address, this is not the usual level of service we offer. I have passed your details on to our courier.
Many Thanks,
Pear Stairs 🍐
Pear Stairs – Excellent Quality, Great Service, and Real Value for Money
I am new to dealing with having bespoke stairs made for a project I'm working on, and Pear Stairs have been extremely patient and helpful throughout.
The staircase I ordered has now been delivered, and the quality is excellent. I also feel it represents very good value for money. If you simply want the cheapest option, you can find that elsewhere — but it won't come close to the quality and finish that Pear Stairs delivers.
Highly recommended.
23 januari 2026
Svar från Pear Stairs
Hi David,
Thank you for leaving your review and rating.
We are very glad to hear you were happy with your staircase.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs🍐
Really good help when planning
Really good help when planning, friendly and quick.
Really good service.
12 januari 2026
Svar från Pear Stairs
Hi
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Value for money
Excellent value for money for what you’re getting. Thank you very much :)
11 februari 2026
Svar från Pear Stairs
Hi Aled
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
The entire process from initial enquiry…
The entire process from initial enquiry through to handover of the finished stair case was conducted efficiently and professionally.
This is not a DIY project - you must employ a qualified carpenter - but Pears provide a well thought through process throughout.
17 februari 2026
Svar från Pear Stairs
Hi Stuart,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs🍐
superb!
Have use these guys for many many years, All the staircases we have bought from them have been top quality, even being able to match existing stair sets to match in with an existing property, everyone is friendly and super helpful. Having fitted for different builders from different suppliers, these guys are the best, I wouldnt bother with anyone else!
1 februari 2026
Svar från Pear Stairs
Hi Luke,
Thank you for leaving your review and rating.
We are very glad to hear you were happy with your staircases.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs🍐
Svar från Pear Stairs
Hi Stephen
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
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