I contacted PayPlan about an email I received from them, regarding tranferring my current DMP to an IVA. A few days later, I received a call from a very kind lady Paula Alvares. She explained... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I contacted PayPlan about an email I received from them, regarding tranferring my current DMP to an IVA. A few days later, I received a call from a very kind lady Paula Alvares. She explained... Se mer
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I finally made the call today like many other people feeling deflated, scared & lost. Thankfully, I got through to Ellie S at the assessment team who not only was extremely professional, she was also... Se mer
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Who knew a phone call I'd dread would turn into something that filled me long awaited hope .. I spoke to a very kind and considerate man named Greg Cassidy , he explained things very clearly , he was... Se mer
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I have reached out to this company - 6 weeks after getting married in September my husband was diagnosed with cancer….to say our lives were turned upside down is an understatement. Previously we both... Se mer
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At PayPlan, we offer free debt advice. We also offer a wide range of debt solutions including Individual Voluntary Arrangements and free Debt Management Plans to help you become debt-free. Since 1992 we've grown into one of the UK’s largest providers of free debt management services. Our core aim is to help people live comfortably whilst becoming debt-free. Our advisers offer a full range of debt advice and they have in-depth knowledge on bankruptcy, DROs, Trust Deeds, Self employed debts, CCJs, bailiff law and rights, house repossession, IVAs, car repossession, DMPs and many more debt advice and debt help issues. Get in touch today and see how we can help you!
Skrivet av företaget

Kempton House, Dysart Road, NG31 7LE, Grantham, Lincolnshire, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sheryl Glover, thank you so much for your warm approach to my situation, and for helping me see that I was making the right decision from the start with your professional help.
I would recommend PayPlan to anyone now that I’ve experienced a top tier service with the help of Sheryl Glover. I do feel more confident about my finances, and that’s really down to feeling no pressure during the call-which happened at a time convenient for me, and ended in the best outcome. Thank you PayPlan!

Svar från PayPlan
Vitor is a HUGE credit to your company. After an issue I had this morning, Vitor has done everything to ensure I get the best possible service and is dealing with the issue professionally and compassionately.
Thank you Vitor!!

Svar från PayPlan
Been with pay plan a 14 months.
Much to my shock I recieved a email asking for the chairman's report to be returned
Which this was in Oct 2024 ......
Also asking for wage slips from Oct 24 to March 25
Which i haven't got as they were PDFs from old payroll company
Find all this very odd seems I have been paying into a scheme for over a year and now all of a sudden making demands for information

Svar från PayPlan
This is a fantastic voluntary organisation who have helped me more than I could have hoped for.they don't put pressure on you and are very good listeners.i was burying my head in the sand again and started to ignore the debts again.i rang PayPal because I was told to give them a chance,I had nothing to lose so I rang and haven't really thought about debt in any way I used to before I got them under control by ringing PayPal who made me feel relaxed,as though they wanted to help you and a lot of compassion.thankyou PayPal,HAVE A LOVELY XMAS AND ALL THE BEST TO ALL THE STAFF AT PAYPLAN.THE WORK YOU DO IS VERY IMPORTANT.THANKYOU.

Svar från PayPlan
I cannot recomend highly enough for anyone wwho is struggling with debts to contact payplan. After struggling for months and running myself into the ground and making myself unwell and many sleepless nights. I took the plunge and contacted payplan and its the best thing I have ever done. The start from finish everyone was amazing and talked me through step by step what would happen. I got a fantastic lady called Annette who dealt with my case and she was totally amazing and understanding. She never once made me feel embarassed by the mess I got myself in. Througj many tears and kund words she dealt with everything. For once I can sleep at night and through payplan has changed my life for the better. Dont have to work every shift that was going. So anyone who ìs struggling do not hesitate to contact them. Annette was totally amazing and cannot thank her enough.

Svar från PayPlan
I like the choice you are given to how you can communicate.. I choose watts app as I’m slightly deaf and find it hard to hear when someone has an accent .. also I felt like even tho I was in debt I was treated very fairly.. thank you

Svar från PayPlan
Lauren and other wonderful lady (I'm sorry to forget the name) helped me beyond my imagination today. Kindness, understanding and much, much more great qualities that they have, made the conversation as light as possible and resulted in finding a solution for my circumstances, that I thought have no solution at all. If you're scared like me, to call, try to decide today and make a call, it will bring you relief and will be 1st step for the change that we need. Thank you PayPlan, thank you everyone who help people like you do.

Svar från PayPlan
Set something up with payplan today my biggest regret is not calling sooner.
I always see advertisements for help with debt but have never acted on it, spoke to 3 people from this company today and I feel like I can breathe again
Laura Howard submitted my case for me and she couldn’t of spoke to me or been any more helpful to me if she tried

Svar från PayPlan
Alex Poulter helped me resolve my issue. Great service

Svar från PayPlan
I spoke to the case officer Chloe Binns today and she was amazing. She wasn’t judgmental and she made me feel listened to and understood. When life feels overwhelming, it’s reassuring to know there are people who are willing to listen and support you.

Svar från PayPlan
I didn’t want to go for debt help but when I made up my mind and got the help these people are great make fell are eases with yourself and help you to get it all out and get the problem seen to and get peace of mind

Svar från PayPlan
Laura was empathetic,sympathetic and understanding.she made the whole process shameless and easy to understand and was effortlessly friendly and courteous. I was stressed and worried not knowing which way to turn and in one phone call ( albeit a lengthy one lol ) I was instantly relieved and felt like a huge weight had been lifted off my shoulders.......if your reading this review to find out if its something you should do .......it is you won't regret it im sure.

Svar från PayPlan
Very helpful call for me today with Alex. Thank you.

Svar från PayPlan
Aruna help me a lots with all the way she doing fantastic job keep it up

Svar från PayPlan
Understanding to my needs and my money worrys very helpful staff I was embarrassed at first but Laura from oaypkan was so helpful and I was made at ease even though I was anxious to talk about my money problems

Svar från PayPlan
Annette was my main trust associate. But, everyone at PayPlan was helpful and informative. I was always glad to speak with a real person never automated (that’s important to me). I always got great results and helpful advice. I will definitely recommend PayPlan to some of my friends that are in difficult circumstances themselves. Again PayPlan is a five star company to me.

Svar från PayPlan
I am really struggling with all of my debts that were all getting out of control, it started during Covid, I wasnt able to work for three months due to ill effects of covid, on and off work, sorting my familys basic needs thru credit cards, until little did I know my debts pilling up., I have no way to turn to, I work full time yet, still struggling to keep up with my payments, the cost of living we all are in, is just absolutely madness.
Bills, rent, water, gas and electric, petrol, insurance, food shopping., all gone up.
I am on the brink of just doing the unthinkable just to get out of this, I struggled with my mental health, my son is the only reason I am still here.
Out of desperation, I gave them a ring.
Unfortunately, I wasnt able to speak to one of them, due to long que of calls, which is understandable, so I just message them instead through their whatsapp,
From there they asked me everything about my debts, my outgoings, they were so understanding and non-judgemental with my situation, and they came up with a solution to sort out my debts in one single payment that I can afford to which I agreed, and has been approved and considered by my creditors.
However, It is going to be a not so easy situation as I have to stick on strict budgetting, without any access to any credit. Buy only what I need and not what I want, just being sensible, as money is really tight.
But, knowing all the stress, anxiety thinking about debts, the sleepless nights will all be slowly going back to normal,
In the end becoming debt free as long as you stick to the agreement, it is going to be a fresh new start again with life,
definitely worth doing it.
I highly recommend and would definitely advice anyone whose struggling with their debts to give them Payplan a call.
To Steph, Josh, Kieron, Nick and Phoebe,
Who helped me throughout the whole process of my case., Thank you so much.
May god bless you all.

Svar från PayPlan

Svar från PayPlan
I thought Cheryl explained things very well and I felt supported

Svar från PayPlan
Sam was very helpful and accommodating. He was very easy to speak with.

Svar från PayPlan
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