Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Se mer
I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning... Se mer
Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.
Kontaktuppgifter
The Chocolate Factory, Keynsham, BS31 2AU, Bristol, Storbritannien
- welcome@pawsquad.com
- www.pawsquad.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I couldn't rate Pawsquad more highly!
Elena was a lifesaver in helping me to understand that my cat would be fine just being monitored overnight and then taken to my own vet in the morning, rather than spending close on $1000 again for a service not required by the emergency vets, who have been very unhelpful in the past. Elena was amazing in assessing Charlie, checking his gums, breathing and gait on camera. He had been in a fight and was quite traumatised, but no open wounds, and she was so patient in explaning the effects of adrenaline making him lethargic and scared. I feel very fortunate to have access to this service.
Was so easy to access and speak to a…
Was so easy to access and speak to a vet face to face out of hours and gave peace of mind at a worrying time. Would recommend for sure
It was good to have a video call and…
It was good to have a video call and have reassurance that my precious dog was not at death’s door. I took the vet’s advice to get my dog to the vet within 24 hours, which I did.
There was really un standing about my…
There was really un standing about my dog
Yes everything you done was great we…
Yes everything you done was great we had a emergency appointment the next day he is fine now. Thanks
Excellent service for your pets at anytime
When the vets are closed and your most precious Fur Baby is suffering it is a the most valuable, vital and excellent service you could wish for.
We had a video call twice with a vet and the second time we were referred straight to an an emergency veterinary clinic who helped our Fur Baby.
Can’t thank them enough for all their kindness and support they gave us especially to Maddie 🐶
My 8 week old puppy had a rash that was…
My 8 week old puppy had a rash that was caused by a allergy. they got him in straight away and was brilliant from the time we made the call to us visiting the pet hospital. Made me feel welcome and our pup was in brilliant hands. Couldn't have asked for better staff
This company is amazing it actually…
This company is amazing it actually tailors to your dogs actual needs with massive health benefits. rather than generic dog food. I have noticed my dog has a more relaxed approach now and her coat is alot more glossy and shiny. Thank you so much 10/10 would definitely recommend
Very helpful advice given
Very helpful advice given. Response was quick and courteous.
Excellent in every way 5 star ⭐⭐⭐⭐⭐…
Excellent in every way 5 star ⭐⭐⭐⭐⭐ amazing thank you 🤗
The staff was very polite and…
The staff was very polite and proffessional when i had to rush my dog in for an emergency operation we thought we was going to lose her but the staff managed to save her.
Many Thanks
Exceptional Service
I raised a query about my dog at 23:30 and a vet picked up my query within 5 mins. The vet that supported was very knowledgeable, professional and friendly. And followed up the call with some very well received notes and advice.
Super swift response & reassuring vets thank you!
Both vets were super clear, understanding and calm. It took less than a minute to get connected both times and one of those was at 1a.m. This service was so reassuring to have available and surpassed my expectations.
Just a crap service and need a refund…
Just a crap service and need a refund for a service that they couldnt provide

Svar från PawSquad
Upsetting experience
I joined Pawsquad yesterday for my dog who has hurt his leg. I signed in and completed the details regarding what was wrong with my dog and uploaded two videos and paid the £24 consultation fee. When I clicked to proceed with a call I was booted back out to the start. I heard nothing all day!!! Despite emailing and phoning. I emailed the email address on the receipt email and it bounced back to me so not a valid email. I called their mobile number as written on the same email and reached a voicemail of a male, I left voicemail and sent two emails to another email address I found on their website which appears to be a valid one but they do not reply. While my dog has a sore leg I would hate to think of someone who’s dog would be lying at the side of the road! Disgraceful company
Day 3 Still no contact back
Still £24 taken from my account

Svar från PawSquad
Great service
Knowledgable vet was able to help me with my diabetic cat and gave really helpful advice.
Great service very helpful
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