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I had a great experience with Pat Robson & Co. The whole team was patient, professional, and very easy to communicate with throughout the entire process. Every step was clearly explained, and they kept me updated, making everything smooth and stress-free. They were always happy to answer my questions and responded promptly whenever I needed help. Thanks to their support, I was able to move into my new home successfully. I would definitely recommend them to anyone looking for a reliable and professional letting agent.

The process was easy and quick. The staff were helpful and friendly. Would recommend!

Abbie was great, anytime we had a question she was so helpful and always responded so quick to us, as a couple moving out for the first time it was a lot of questions, any issues ive had with forms etc Abbie has sorted straight away and has made the move to our first place so much smoother.

Very knowledgeable and friendly staff who are prepared to go that extra mile.

The whole experience of both buying and selling a house with Pat Robson has been excellent. From the initial house valuation (which was completely accurate and not ‘oversold’) to the excellent photography and advertising, the whole experience was first class. Communication has been a particular highlight and the whole team (but in particular Danielle, Ellie and Cameron) have been proactive and dedicated throughout the sale.

I wouldn’t hesitate to buy or sell a house with Pat Robson again.

Pat Robson understood very early on what I was looking for when I was house hunting and made helpful suggestions. There was no time wasting or trying to sell me something that was not for me. I was able to build a good rapport with staff there, and the person in charge of my file (Ms McEntree) was approachable, dependable and consistent, which in a stressful situation was very helpful and reassuring. A reputable company which has a history of being a pair of safe hands.

Professional, knowledgeable and very nice staff. I have had the opportunity to deal with them first as a tenant and, later, as a potential property buyer. In both cases they have been responsive and effective. Pat Robson was recommended to me by a friend and now I am happy to recommend them to others.

Abbie in Jesmond office is great, she responded to my questions really quickly, finding out answers on my behalf and got back to me within 24 hours.

Really friendly team :)

So having not rented for many years the team at Pat Robson were lovely. Ellie who showed me round various properties quickly understood what my requirements were and was able to highlight how the different properties might suit what I was looking for helping me find a suitable flat. Abbie who then dealt with all the paperwork made it a really easy and straightforward process answering any questions and queries swiftly - all in all a brilliant team!

Fantastic team! Extremely responsive and professional staff. So easy to contact and made the process very smooth. Thank you!

I’ve had a very positive experience with Pat Robson over the last year renting out my property. As a first-time landlord I was quite anxious, but the team made the whole process smooth, simple and far less stressful than expected - the support I received throughout was fantastic.

In particular, Abbie Percival was incredibly helpful — always quick to respond in a friendly and professional manner, answering all my questions and showing excellent knowledge of the changes in the Renters’ Rights Act. No question was too small or too silly. Thank you again, Abbie!

Following such a good experience, I’ve now put my property on the market with them too. Ellie Madden has been equally supportive and communicative, keeping me updated with the progress and quickly answering any questions I have.

The staff at Pat Robson are very experienced and knowledgeable about lettings and sales, enabling them to take great care of their clients with a top tier service. Thank you again for all your help!

I'm on the way to live in Newcastle-Upon-Tyne. Great process, really smooth, and perfect communication with Abbie who was really kind and helpful, as were all the staff. This made my moving process a lot less stressful! I would recommend this firm. Thanks again.

Brilliant and reliable property management company, the best in Newcastle. A special thanks to Gabrielle nothing is ever too much of an effort

Efficient knowledgeable and always friendly and at ease
Tanya known over the years and she is always a great support

I had a great experience with Pat Robson, specifically working with Abbie. She was incredibly quick and responsive throughout the entire process. Everything was sorted out within just a few days. I really appreciate the efficiency and professional service. Highly recommended.

I had a really positive experience with Pat Robson & Co, particularly Abbie and Cameron, who were both friendly and incredibly helpful throughout the process.

There was a slightly stressful situation at one point, but I was kept informed throughout and updated as soon as possible. Abbie and Cameron were both transparent and proactive, which I really appreciated.

Overall, they made the process feel much smoother and far less stressful than it could have been.

Thank you both for all your help. I wouldn’t hesitate to recommend.

All the staff at the Pat Robson were extremely helpful. In particular Danielle - who kept us informed every step of the way. The communication was second to none. We were selling a property and the experience and advice given was invaluable. I would have no hesitation in recommending Pat Robson or indeed using them again should the need arise. Thanks to all.

I am in the process of looking at properties to buy and have found Pat Robson to be knowledgeable, my initial enquiry was dealt with by Tania and I found her to be friendly and helpful with all of my questions.

I managed my portfolio of residential properties in Newcastle on Tyne myself for 45 years. In 2023 I passed the management over to Pat Robson & Co in Newcastle upon Tyne. The manager who looks after my properties is Laura Young. She is truly excellent and highly efficent , and so very well qualified for this work. I also find all the staff at Pat Robson most supportive.
Pat Summerfield, Newcastle upon Tyne

I've worked with Pat Robson & Co best part of a year now as a cleaning contractor. The company as a whole are organised, always communicate clearly on what works are needed, pay promptly and offer lots of work.

I've worked mostly with Georgie one of the property managers on communal block cleaning, which has been a great experience she's only just a phone call away to answer any questions.