Poor Customer Service; Broken Promises
I ordered a patio umbrella from this website. The website promised that the umbrella would arrive in one week or I'd receive a $25 payment. After not hearing any shipment information, I reached out on the fourth day and was told by email that the umbrella was on back order and wouldn't be shipped for approximately six weeks and that I could cancel the order. On that same day, I attempted to cancel the order but was told I couldn't because the product was already in the process of being manufactured. It appears the customer service is outsourced and neither it nor the website provides reliable information.








