Parcel Pending by Quadient Omdömen 1 435

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I really like using parcel pending! I live at Baker and Wallis apartments and I love having a locker that all my parcel can go into. I had an issue with billing and Tina was able to help me take care... Se mer

Betygsatt 5 av 5 stjärnor

I was able to locate my package which USPS had delivered to my apartment complex but never left the code for pickup. Ericka Ramirez Flores help me to recover the code quickly. Great service for keepi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve been using Parcel Pending for the past three years, and I can honestly say it has made my life so much easier. The system is always reliable, secure, and incredibly convenient. I never have... Se mer

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Betygsatt 5 av 5 stjärnor

I had a great experience with Erika Ramirez-Flores. She quickly helped me fix a login issue and made the whole process feel easy and stress-free. She was kind, efficient, and had everything resolved i... Se mer

Företaget har svarat

Företagsinformation

  1. Paketskåp

Skrivet av företaget

Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. With nearly 4 million packages successfully delivered monthly, we offer a wide range of solutions that ensure the safe and secure delivery and retrieval of packages and online orders. For more information about Parcel Pending by Quadient, visit: parcelpending.com


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Margot was fantastic

Margot was fantastic. She resolve my issue very quickly and best customer service I’ve had in a long time.

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I really like using parcel pending

I really like using parcel pending! I live at Baker and Wallis apartments and I love having a locker that all my parcel can go into. I had an issue with billing and Tina was able to help me take care of it. Thank you parcel pending for your wonderful customer service and customer support!

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had an issue with a package

Had an issue with a package, reached out through their txting service and was connected to Tina. She was extremely quick and responsive in helping me resolve my issue at the Wayfarer apartments and was very friendly.

17 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Parcel pickup fixed

Impossible to get through to a representative on the phone. But contacted Tina over text and she was so great and helpful!! Glad she turned the experience around for me for my parcel at the Emerson at Forney!

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Needed a package marked picked up and…

Needed a package marked picked up and Margot was very fast and helpful!

16 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Sarah, thank you for taking the time to share your feedback about the service Margot provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

I had a wonderful experience talking…

I had a wonderful experience talking with Andrew V today. My issue with my parcel at Dobson 2222 was fixed quickly.

15 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Melissa, thank you so much for taking the time to share your feedback on the service Andrew provided. He is a seasoned representative who consistently prioritizes his customers. I’ll be sure to pass your kind words along to him. Thanks again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

Erika Ramirez-Flores was amazing

Erika Ramirez-Flores was amazing! I had a few problems I needed fixed immediately for a package and she was able to assist me. She was very thorough in her instructions which made it easy for me.

15 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Katie, thank you for taking the time to share your feedback about the service Erika provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

Sherri was super helpful!

15 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Alyssa, thank you for taking the time to share your feedback about the service Sherri provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

So helpful!

Tina helped me, quickly offered solutions and was efficient! Property (The Emerson @ Forney)

15 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Neza, thank you for taking the time to share your feedback about the service Tina provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

I’ve been helped by Erika…

I’ve been helped by Erika Ramirez-Flores, she was amazing and very helpful and kind, she resolved my issues very quick , had an excellent experience!!

15 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Dorin, thank you for taking the time to share your feedback about the service Erika provided. She is an outstanding representative who always prioritizes her customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

Working with Elizabeth was easy and…

Working with Elizabeth was easy and efficient. Everything was done quickly and with great quality, without any unnecessary questions. Highly recommend!

8 december 2025
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Ivan, thank you for taking the time to share your feedback about the service Elizabeth provided. They are an outstanding representative who always prioritizes their customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Betygsatt 5 av 5 stjärnor

Prompt response

Prompt response. Detailed information provided to assist me in locating a missing package.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Christina, thank you for sharing your 5-star review! We’re always working hard to deliver the best package delivery experience possible. I’ll be sure to pass your feedback along to the SMS team. Wishing you a wonderful day! – Brad Bishop

Betygsatt 5 av 5 stjärnor

Great Service

Tina did a fantastic job with solving my issue. Im glad it didn’t take days to solve my problem. Service was very helpful.

14 april 2026
Omdöme utan inbjudan
Logotyp för Parcel Pending by Quadient

Svar från Parcel Pending by Quadient

Hi Bee, thank you for taking the time to share your feedback about the service Tina provided. They are an outstanding representative who always prioritizes their customers. I will make sure to share your kind words with her. Thank you again! – Brad Bishop

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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