Thankyou for the fast support and contact!! Really a great one for doing business online especially with SHOPIFY
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Parcelpanel è la migliore app. che si possa avere sul proprio sito online per quanto riguarda il tracciamento dei pacchi. L'assistenza è veramente super disponibile e risolvono i tuoi problemi in un... Se mer
The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An a... Se mer
The plugin is beautiful and it's so smooth. Design is flawless. I'm in love of this plugin already and upgraded my plan within few days of using it. The team is super friendly and cooperative. Highl... Se mer
Företagsinformation
Skrivet av företaget
ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.
Kontaktuppgifter
8 The Green Ste A, 19901, Dover, USA
- partner@parcelpanel.org
- www.parcelpanel.com
Thankyou for the fast support and…
Thankyou for the fast support and contact!! Really a great one for doing business online especially with SHOPIFY
6 december 2025
Omdöme utan inbjudan
The experience I had with the Support
The experience I had with the support was just at another lever compare to any other I had to deal with.
Today was with Donna, but the 3 of them I had been in contact are amazing.
Quick, clear and super efficient.
The App is also really very good.
3 januari 2025
Omdöme utan inbjudan
Aggiornamento tracking fermo 13 giorni fa!
Tracking dell'ordine fermo e non aggiornato dal 3 dicembre! 13 giorni in cui non si sa che fine ha fatto un ordine inviato il 24 novembre! Servizio pessimo assolutamente non consigliato, do 1 stella perché purtroppo non se ne possono mettere 0!
3 december 2024
Omdöme utan inbjudan
Svar från ParcelWILL
Hi Laura,
Thank you for sharing your experience with us. We’re sorry to hear about the difficulty you encountered while trying to retrieve the information you needed.
To ensure we resolve this for you, could you please provide more details about the specific tracking issue you were facing? Any additional context, such as the tracking number or order details, carrier name would greatly help us investigate the situation and identify any potential improvements we can make.
We’ve assigned a dedicated expert to assist you further. Please feel free to reach out directly at parcelpanel@uppercommerce.com with the relevant details, and we’ll do our best to resolve the issue promptly.
We value your feedback and are committed to improving your experience. Thank you for allowing us the opportunity to assist you.
Best regards,
ParcelPanel Team
Svar från ParcelWILL
Hi there,
Thank you for your feedback.
Firstly, we would like to clarify that we are a parcel tracking software, not a shipping or delivery application. We do not handle the actual shipping process. Our role is to provide tracking information based on the tracking numbers shared by merchants.
For issues related to the delivery of your package from Zanara, we recommend reaching out to the merchant or the courier service directly. They will be able to offer the most accurate assistance regarding your shipment.
We apologize for any inconvenience and appreciate your understanding.
Best regards,
ParcelPanel team
Terrible Counting System. You must know before purchasing
Normally, I always try to point out positive things about companies as we understand the negative reviews.
This app is absolutely best for tracking as compared trackingmore however their counting system is terrible.
For eg, if u have purchased 200 quote plan which we did, and you received total 220 orders including all the cancelled orders, failed orders, pending and some fake order which we do as testing, they will count. For this sole reason, we had to switch to trackingmore because their counting system calculated based on the awb assigned to the orders.
21 november 2023
Omdöme utan inbjudan
Svar från ParcelWILL
Hi Sahil, thank you for your feedback. We understand that any store might have some canceled, failed, and fake orders for testing purposes, so our solution didn't meet your expectations. In this case, you should have contacted our customer service team immediately after realizing the issue so that we could help resolve it quickly.
Admittedly, the order calculation issue is somewhat due to how we use the Shopify Order Tracking API. That's because ParcelPanel's development team strives to ensure real-time order synchronization.
ParcelPanel Order Tracking has many advantages over other Shopify order tracking apps because:
① "1 order = 1 quota" - This is extremely cost-effective if you have many split shipments — no matter how many shipments you have in 1 order, only 1 quota will be consumed.
② Additionally, our app can exclude orders that don't require shipping. This is especially helpful if you sell virtual products or your customer chooses the in-store pickup option.
③ Immediately after installing our app, you can find all your Shopify orders in the past 30 days in the "Orders" section. From this moment, order tracking has started. We provide this service for free to allow your customers to start tracking their orders in your store as soon as possible. More importantly, not a single quota has been consumed.
If the quota consumption issue is bothering you, we can provide custom solutions to you. Remember that our customer service team is available 24/7 for further assistance.
Here's the Ultimate Tracking Solution…
Here's the Ultimate Tracking Solution for Your Business! Whether you're a startup, seed business, or scaling up, a robust tracking solution is essential. Look no further than Parcel Panel – the answer to all your tracking needs.
With Parcel Panel, your customers can effortlessly track their orders, giving them peace of mind throughout the delivery process. The best part? You get 20 free usages every month!
But that's not all. Parcel Panel offers a range of features, including a white-label tracking page, order lookup, translation options, real-time tracking, upsell opportunities, and automated email notifications based on order status.
Don't miss out on the future of order tracking. Join Parcel Panel today!
28 september 2023
Omdöme utan inbjudan
Rapide et efficace
Contacté suite un un petit probleme de remonté de suivi, Elly à été très à l'écoute de mon problème et la résolu très rapidement. SAV très réactif et intervenante très professionelle . merci
4 augusti 2023
Omdöme utan inbjudan
This is a much needed plugin for any…
This is a much needed plugin for any Ecommerce store. The features and the customer service provided are top notch!
3 juni 2023
Omdöme utan inbjudan
Easy simple and free app for everyone!
2 juni 2023
Omdöme utan inbjudan
Great app and amazing customer support…
Great app and amazing customer support :)
31 maj 2023
Omdöme utan inbjudan
The best order tracking plugin I've…
The best order tracking plugin I've seen so far, it has different languages, its attention is very personalized, you can create various tracking statuses, even remove sections and add products. Very complete!
30 maj 2023
Omdöme utan inbjudan
Extremely helpful support
I was very happy with the tech support who helped me out in setting up the plugin for me and also answered all the silly questions that I had and explained a few extra things as well to help me manage the orders and other stuff on woocommerce, appreciate the above and beyond attitude.
30 maj 2023
Omdöme utan inbjudan
Awesome support service
Awesome support service. Great app! They even removed branding for free!
29 maj 2023
Omdöme utan inbjudan
Mig provided a perfect and quick…
Mig provided a perfect and quick response and also had a very positive and professional approach!
29 maj 2023
Omdöme utan inbjudan
best tool for parcel tacking
best tool for parcel tacking on Shopify. Fast and fully customizable, very good!
29 maj 2023
Omdöme utan inbjudan
Customer Service Alone Is Worth It
Elly was quick to respond and even faster with her assistance. You could tell immediately Elly was not A.I. because of her radiant energy that came through from the beginning to the end of my concern. 10 out of 10.
26 maj 2023
Omdöme utan inbjudan
BEST APP EVER
27 maj 2023
Omdöme utan inbjudan
Fast and Precise
26 maj 2023
Omdöme utan inbjudan
Insanely quick support and great service
Insanely quick support - they really know what theyre doing. Helpful and great service - much love
26 maj 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.