Páramo clothing Omdömen 

271
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The products are (imo of 15+ years outdoors) superior to any other brand I've ever owned. The website and the automatisms when ordering need a rework, they fell out of time. But the great and su... Se mer

Betygsatt 5 av 5 stjärnor

As well as loving Paramo jackets for our hiking trips for the last 20 years, we recently had reason to contact the company about one of their products. The customer service was exceptional. Our issu... Se mer

Betygsatt 5 av 5 stjärnor

I love Paramo clothing they do such high quality outdoor products. I have several items of clothing from them including the Velez waterproof coat and more recently the Bentu fleece. I absolutely love... Se mer

Betygsatt 5 av 5 stjärnor

Went into the Keswick store to browse waterproofs for an upcoming trip. The staff were excellent. Very knowledgeable and helpful. I buy a lot of things online for convenience but this visit was a rem... Se mer

Företagsinformation

  1. Friluftsaffär
  2. Butik med ytterkläder

Skrivet av företaget

Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

271 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(271)

119 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great shop with knowledgeable and…

Great shop with knowledgeable and friendly staff

7 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thanks John for sharing your positive experience at one of our Brand Stores.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Andy was very helpful

Andy was very helpful, knowledgeable and friendly.

7 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Clym for your feedback, I will happily pass it onto Andy at our Keswick Store.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Chrissy

Chrissy, the store manager, is extremely helpful and very friendly.
We both bought a Velez jacket and look forward to trying them out!
Thanks

6 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thanks for your lovely comments on your time with Chrissy at our Wadhurst Store, I'll make sure this is passed onto her.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Great service

Great service

1 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for sharing.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Epic!

Andy, The member of staff I dealt with was fantastic. I went in with a vague idea and understanding of Paramo jackets and after a conversation and explanation of how various jacket models would suit different body types I left with a garment that would suit my needs better than the initial model I was thinking about.
I can only say that it was one of the best, non pressured purchases I’ve made. Looking forward to the wet weather to show it it’s going to have to try harder. Cheers

30 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

It's great to hear this Ash, I'll make sure your brilliant feedback is shared with Andy.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Had a jacket which was letting water…

Had a jacket which was letting water through at the shoulders and elbows.
Sent into Paramo for evaluation.
They got back to me promptly saying that it had been overproofed there, and were already washing / reproofing the jacket properly.
I believe they gave it 2/3 cycles to get it back to its best.
Haven’t taken it out in the rain as of yet due to decent weather.
Sean, who I was in contact with, was very clear and replied within a great time frame.
Overall, it was great service and I would confidently purchase from them again.

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for sharing your positive experience with Sean and your reproofing service, I'm pleased to hear we could get this rectified for you.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Great clothing, staff and service

Purchased a great coat today in Keswick. Service and advice was excellent. Thankyou Ewan for all your expert knowledge you shared with us

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Alison for your positive feedback on your time with Ewan at our Keswick Store, I will make sure this is passed onto him.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Excellent In-store Service

Excellent in-store customer service at Keswick Paramo branch. Highly knowledgeable staff that ensured I purchased the right type of jacket for my intended activity and that the size was correct. Having bought several Paramo garments I can confirm that it’s fantastic quality kit that does a great job and lasts a long time.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Phil for sharing your positive experience with our Keswick Store.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Andy was helpful and pointed me in the…

Andy was helpful and pointed me in the right direction in the purchase of my coat at the keswick store.

23 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Russell for sharing your experience with Andy at our Keswick Store, I will be sure to pass along your feedback.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Excellent service under the warranty

My ALTA III jacket has been brilliant, but after washing and reproofing it suddenly failed when walking for about three hours in steady rain. I contacted Paramo, who quickly replied, suggesting I sent back the jacket under the warranty for inspection. Within a few days, the workshop suggested they thoroughly cleaned the jacket as I had over-proofed it, which caused it to fail. The fabric is now beading well. Throughout, I was kept informed, and given good advice for future care. Very glad to have the warranty, and such good after sales service.

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Mary for sharing your positive experience, I'm pleased to hear we were able to rectify the issue and you were kept well informed throughout the process by our team.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Delighted!

Great experience in the Keswick shop. We had a big old chat about various items and got great advice on how to choose the right option. I got a lot of advice about the features on the coat I was buying, how to use them, how to keep them clean, how to store, etc. The kind of retail experience that is rare these days. Delighted!

10 juli 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Aurelia for your positive feedback on your time at our Keswick Store, I'll pass this along to our team.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Amazing service from Ewan at the…

Amazing service from Ewan at the Keswick store despite me being in Cardiff at the time!
Having called Páramo UK as I wanted to use my blue light discount card I was directed to the Keswick Brand Store who could orchestrate this.
Having dialled the number I was Greeted by Ewan. He was friendly, knowledgeable and went out of his way to help me. This was very much appreciated. He managed my expectations with regard to dispatch, invoicing and timescales. In summary, everything said would happen, happened my parcel arrived earlier than expected, invoice emailed and hard copy with my parcel.
The product is without doubt one of the best on the market, quirky and different but always functional and excellent quality every time.
All in all an excellent experience and one very happy customer.
Thank you.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Richard for sharing your experience with Ewan at our Keswick Store, I will gladly ensure your positive comments are passed onto him.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Ringwood store

Auds at Ringwood was brilliant. She asked a few questions around my outdoor wear use and helped me select the items most suitable. Great store setup and service. Will be back again

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Aaron for sharing your feedback on your time with Auds in our Ringwood Store, I will ensure your comments are passed onto her.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Really great service in Keswick

Really great service in centrally located store in Keswick. Plenty of time to discuss the features of the jacket I was interested in.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for taking the time to share your positive feedback on our Keswick Store.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Excellent advice and help in the…

Excellent advice and help in the Keswick store

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Nick for your positive feedback on our Keswick Store.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Paramo FORT WILLIAM store scotland…

Paramo FORT WILLIAM store scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿. I visited the store for some needed waterproof gear, well i was made so so welcome & the staff didn't push me in to buying anything, but when i asked if they could help, my god LUKE & NOELIA know their stuff about paramo clothing thats for sure, i watched a video or 2 on YouTube about the velez adventure smock from companys who have tested it. And to my suprise luke & noelia told me so much more about it that wasn't on the videos ie hidden pockets etc the amazing hood etc. These guys are definitely no working just to get paid. I could see they have done so much homework on the paramo clothing it actually astounded me. A very very big credit to paramo. Happy days will be back guaranteed 11/10.
J mcintyre

26 juli 2025
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you J for sharing your great experience with our team in Fort William. I will ensure your positive feedback is passed onto Luke and Noelia - they'll be pleased to hear you had a brilliant time with them.

Kind Regards,
Kate
Customer Experience Manager

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