The products are (imo of 15+ years outdoors) superior to any other brand I've ever owned. The website and the automatisms when ordering need a rework, they fell out of time. But the great and su... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As well as loving Paramo jackets for our hiking trips for the last 20 years, we recently had reason to contact the company about one of their products. The customer service was exceptional. Our issu... Se mer
I love Paramo clothing they do such high quality outdoor products. I have several items of clothing from them including the Velez waterproof coat and more recently the Bentu fleece. I absolutely love... Se mer
Went into the Keswick store to browse waterproofs for an upcoming trip. The staff were excellent. Very knowledgeable and helpful. I buy a lot of things online for convenience but this visit was a rem... Se mer
Företagsinformation
Skrivet av företaget
Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.
Kontaktuppgifter
Unit F, Durgates Industrial Estate, TN5 6DF, Wadhurst, USA
- 01892786444
- ParamoContactUs@paramo.co.uk
- www.paramo-clothing.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great shop with knowledgeable and…
Great shop with knowledgeable and friendly staff

Svar från Páramo clothing
Andy was very helpful
Andy was very helpful, knowledgeable and friendly.

Svar från Páramo clothing
Chrissy
Chrissy, the store manager, is extremely helpful and very friendly.
We both bought a Velez jacket and look forward to trying them out!
Thanks

Svar från Páramo clothing
Very good customer service and top…
Very good customer service and top class products

Svar från Páramo clothing
Epic!
Andy, The member of staff I dealt with was fantastic. I went in with a vague idea and understanding of Paramo jackets and after a conversation and explanation of how various jacket models would suit different body types I left with a garment that would suit my needs better than the initial model I was thinking about.
I can only say that it was one of the best, non pressured purchases I’ve made. Looking forward to the wet weather to show it it’s going to have to try harder. Cheers

Svar från Páramo clothing
Had a jacket which was letting water…
Had a jacket which was letting water through at the shoulders and elbows.
Sent into Paramo for evaluation.
They got back to me promptly saying that it had been overproofed there, and were already washing / reproofing the jacket properly.
I believe they gave it 2/3 cycles to get it back to its best.
Haven’t taken it out in the rain as of yet due to decent weather.
Sean, who I was in contact with, was very clear and replied within a great time frame.
Overall, it was great service and I would confidently purchase from them again.

Svar från Páramo clothing
Great clothing, staff and service
Purchased a great coat today in Keswick. Service and advice was excellent. Thankyou Ewan for all your expert knowledge you shared with us

Svar från Páramo clothing
Excellent In-store Service
Excellent in-store customer service at Keswick Paramo branch. Highly knowledgeable staff that ensured I purchased the right type of jacket for my intended activity and that the size was correct. Having bought several Paramo garments I can confirm that it’s fantastic quality kit that does a great job and lasts a long time.

Svar från Páramo clothing
Andy was helpful and pointed me in the…
Andy was helpful and pointed me in the right direction in the purchase of my coat at the keswick store.

Svar från Páramo clothing
Excellent service under the warranty
My ALTA III jacket has been brilliant, but after washing and reproofing it suddenly failed when walking for about three hours in steady rain. I contacted Paramo, who quickly replied, suggesting I sent back the jacket under the warranty for inspection. Within a few days, the workshop suggested they thoroughly cleaned the jacket as I had over-proofed it, which caused it to fail. The fabric is now beading well. Throughout, I was kept informed, and given good advice for future care. Very glad to have the warranty, and such good after sales service.

Svar från Páramo clothing
Delighted!
Great experience in the Keswick shop. We had a big old chat about various items and got great advice on how to choose the right option. I got a lot of advice about the features on the coat I was buying, how to use them, how to keep them clean, how to store, etc. The kind of retail experience that is rare these days. Delighted!

Svar från Páramo clothing
Amazing service from Ewan at the…
Amazing service from Ewan at the Keswick store despite me being in Cardiff at the time!
Having called Páramo UK as I wanted to use my blue light discount card I was directed to the Keswick Brand Store who could orchestrate this.
Having dialled the number I was Greeted by Ewan. He was friendly, knowledgeable and went out of his way to help me. This was very much appreciated. He managed my expectations with regard to dispatch, invoicing and timescales. In summary, everything said would happen, happened my parcel arrived earlier than expected, invoice emailed and hard copy with my parcel.
The product is without doubt one of the best on the market, quirky and different but always functional and excellent quality every time.
All in all an excellent experience and one very happy customer.
Thank you.

Svar från Páramo clothing
Ringwood store
Auds at Ringwood was brilliant. She asked a few questions around my outdoor wear use and helped me select the items most suitable. Great store setup and service. Will be back again

Svar från Páramo clothing
Really great service in Keswick
Really great service in centrally located store in Keswick. Plenty of time to discuss the features of the jacket I was interested in.

Svar från Páramo clothing
Excellent advice and help in the…
Excellent advice and help in the Keswick store

Svar från Páramo clothing
Paramo FORT WILLIAM store scotland…
Paramo FORT WILLIAM store scotland 🏴. I visited the store for some needed waterproof gear, well i was made so so welcome & the staff didn't push me in to buying anything, but when i asked if they could help, my god LUKE & NOELIA know their stuff about paramo clothing thats for sure, i watched a video or 2 on YouTube about the velez adventure smock from companys who have tested it. And to my suprise luke & noelia told me so much more about it that wasn't on the videos ie hidden pockets etc the amazing hood etc. These guys are definitely no working just to get paid. I could see they have done so much homework on the paramo clothing it actually astounded me. A very very big credit to paramo. Happy days will be back guaranteed 11/10.
J mcintyre

Svar från Páramo clothing
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