As well as loving Paramo jackets for our hiking trips for the last 20 years, we recently had reason to contact the company about one of their products. The customer service was exceptional. Our issu... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the Keswick store to browse waterproofs for an upcoming trip. The staff were excellent. Very knowledgeable and helpful. I buy a lot of things online for convenience but this visit was a rem... Se mer
I love Paramo clothing they do such high quality outdoor products. I have several items of clothing from them including the Velez waterproof coat and more recently the Bentu fleece. I absolutely love... Se mer
The service, the products and the follow up communication. On top of sincere help in choosing hiking attire, with personal knowledge of the product and environment, Luke gave advice on hiking incl... Se mer
Företagsinformation
Skrivet av företaget
Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.
Kontaktuppgifter
Unit F, Durgates Industrial Estate, TN5 6DF, Wadhurst, USA
- 01892786444
- ParamoContactUs@paramo.co.uk
- www.paramo-clothing.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andy was beyond helpful
Andy was beyond helpful. Massive amount of knowledge and great guidance. 2 garments bought and happy to come again!
Like did a brilliant Job telling me how…
Luke at the Fort William store did a brilliant Job telling me how the material worked in comparison to cortex shells which I'm used to. It's certainly new to me and look forward to putting the jacket to the test. Have a feeling itl be between taking the jacket with a small down up hills for winter summit camps and not my big puffer, or the big puffer and a gortex. Ether or. Look forward to testing it. Not sure yet if itl be my go to bbut I'm keen to try. I'll do a good youtube review on my youtube channel which is. Go Summit Solo. Itl appear in my winter camps for sure
Women's Halkon Jacket
Customer Services very helpful at returns though you do have to pay for it. Shame they don't automatically supply return label (why do Companies always assume you have a printer?) No QR code supplied either. I've always been size Medium but ordered Large to take account of more jumpers and my slightly expanding waist line. Large in this style of jacket is a size 12. I had to order size XLarge which is size 14 and now fits. If you're any bigger than a size 14 you apparently don't exist in Halkon jackets.
Great products, friendly staff
Great products, friendly staff!
Can highly recommend the Fort William store.
Thank you!
Andy in the Keswick store was such a great help. Extremely approachable, helped with both sizing and picking the right garments for our needs.
Keswick - great friendly staff.
The Scottish guy who works in the store at Keswick was very patient with both myself and especially my husband as we decided on what to buy.
We both had Paramo gilet's that we wanted to trade in for recycling and upgrade some of our kit.
A very positive experience and great advice.
The recycling scheme is a great idea of reusing old kit.
Would definitely visit again.
The couple from East Lancashire

Svar från Páramo clothing
What an amazing experience
What an amazing experience. Andy was so knowledgeable and helpful. Gave me time to try on various coats and advised on the best fit for the hills and safest coat. As well as the paramo coat I brought a Gillet for survival bag. Excellent experience thank-you

Svar från Páramo clothing
Great staff in Keswick store!
First time visiting the Páramo store in Keswick and want to give a special mention to the lovely lady who served us in there. She took the time to recommend different coats and I ended up purchasing the perfect jacket. Thank you. A really positive experience.
P.S Thank you Páramo for making jackets that cater for ladies who have hips!

Svar från Páramo clothing
Andy
Andy, Donna and Chris were wonderful in store giving advice about our next purchase. Many thanks! Xx

Svar från Páramo clothing
Recent purchase in the Wadhurst store was…
Chrissy in the Wadhurst store was incredibly knowledgeable about the features of each coat & explained how to look after the coats. Can’t wait to use our new purchases next week.

Svar från Páramo clothing
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff

Svar från Páramo clothing
What they don't know isn't worth knowing!
The team at Keswick Páramo are exceptionally knowledgeable about the products,their uses and care. It's an education and pleasure to visit store. Andy simply could not do enough to advise and help whilst never being pushy. Customer service as it should be, thanks!

Svar från Páramo clothing
Efficient, friendly and knowledgeable staff.
Andy in the Keswick branch was extremely helpful. He made sure I was fitted properly with the correct size jacket to allow room for walking with poles and with a backpack. He also went to the trouble of phoning other branches to locate the jacket in the colour and size I wanted. Excellent service.

Svar från Páramo clothing
Extremely helpful staff
Visited the Keswick shop today to buy a coat - had a lovely experience - very helpful staff, never rushed, excellent choice of products.

Svar från Páramo clothing
Helpful & knowledgeable staff
Helpful & knowledgeable staff. Great attention to detail. Genuine affection to the brand.

Svar från Páramo clothing
Keswick store
Keswick store
Excellent customer service. Purchased standard weight smock . Nice personal service with plenty of time given explaining it all. Look forward to wearing it out In the fells

Svar från Páramo clothing
Fantastic guidance finding a perfect…
Fantastic guidance finding a perfect winter coat. Also accepted my blue light card with a whopping 20 percent discount.

Svar från Páramo clothing
I visited the Keswick shop to see the…
I visited the Keswick shop to see the Páramo products on offer. The shop had every jacket in all different sizes. Andy was very helpful in finding out what I was going to use the jacket for and suggesting a suitable one. He was very knowledgeable and took me through the washing and re proofing process. I had a great experience in the shop and would recommend it to anyone. Thank you again Andy.

Svar från Páramo clothing
Excellent customer service
Excellent customer service. I had a small burn hole in my jacket from an ember and Sean at Paramo went above and beyond to help me find a patch to fix this.

Svar från Páramo clothing
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