Páramo clothing Omdömen 

270
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As well as loving Paramo jackets for our hiking trips for the last 20 years, we recently had reason to contact the company about one of their products. The customer service was exceptional. Our issu... Se mer

Betygsatt 5 av 5 stjärnor

Went into the Keswick store to browse waterproofs for an upcoming trip. The staff were excellent. Very knowledgeable and helpful. I buy a lot of things online for convenience but this visit was a rem... Se mer

Betygsatt 5 av 5 stjärnor

I love Paramo clothing they do such high quality outdoor products. I have several items of clothing from them including the Velez waterproof coat and more recently the Bentu fleece. I absolutely love... Se mer

Betygsatt 5 av 5 stjärnor

The service, the products and the follow up communication. On top of sincere help in choosing hiking attire, with personal knowledge of the product and environment, Luke gave advice on hiking incl... Se mer

Företagsinformation

  1. Friluftsaffär
  2. Butik med ytterkläder

Skrivet av företaget

Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

270 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(270)

118 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Like did a brilliant Job telling me how…

Luke at the Fort William store did a brilliant Job telling me how the material worked in comparison to cortex shells which I'm used to. It's certainly new to me and look forward to putting the jacket to the test. Have a feeling itl be between taking the jacket with a small down up hills for winter summit camps and not my big puffer, or the big puffer and a gortex. Ether or. Look forward to testing it. Not sure yet if itl be my go to bbut I'm keen to try. I'll do a good youtube review on my youtube channel which is. Go Summit Solo. Itl appear in my winter camps for sure

12 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Women's Halkon Jacket

Customer Services very helpful at returns though you do have to pay for it. Shame they don't automatically supply return label (why do Companies always assume you have a printer?) No QR code supplied either. I've always been size Medium but ordered Large to take account of more jumpers and my slightly expanding waist line. Large in this style of jacket is a size 12. I had to order size XLarge which is size 14 and now fits. If you're any bigger than a size 14 you apparently don't exist in Halkon jackets.

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you!

Andy in the Keswick store was such a great help. Extremely approachable, helped with both sizing and picking the right garments for our needs.

7 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Keswick - great friendly staff.

The Scottish guy who works in the store at Keswick was very patient with both myself and especially my husband as we decided on what to buy.
We both had Paramo gilet's that we wanted to trade in for recycling and upgrade some of our kit.
A very positive experience and great advice.
The recycling scheme is a great idea of reusing old kit.
Would definitely visit again.
The couple from East Lancashire

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Sarah for taking the time to share your positive experience in our Keswick Store. I'm pleased to hear that Andy was able to provide all the advice you needed. I'm sure our staff look forward to welcoming you back soon!

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

What an amazing experience

What an amazing experience. Andy was so knowledgeable and helpful. Gave me time to try on various coats and advised on the best fit for the hills and safest coat. As well as the paramo coat I brought a Gillet for survival bag. Excellent experience thank-you

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for sharing your experience Becky, I will ensure Andy is passed your thanks for helping you find the best coat for you. Enjoy the hills!

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Great staff in Keswick store!

First time visiting the Páramo store in Keswick and want to give a special mention to the lovely lady who served us in there. She took the time to recommend different coats and I ended up purchasing the perfect jacket. Thank you. A really positive experience.
P.S Thank you Páramo for making jackets that cater for ladies who have hips!

25 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for your lovely review. I'm pleased that our staff at the Keswick store were able to assist you in finding your perfect jacket. Our product design team has worked diligently to create jackets that are both comfortable and flattering for all body shapes, so they will be thrilled to hear that you are happy with your new jacket.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Andy

Andy, Donna and Chris were wonderful in store giving advice about our next purchase. Many thanks! Xx

26 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Demelza for your positive review, I'm pleased to hear Andy, Donna and Chris were helpful in advising on your next purchase! I'll ensure your praise is passed along to them.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Recent purchase in the Wadhurst store was…

Chrissy in the Wadhurst store was incredibly knowledgeable about the features of each coat & explained how to look after the coats. Can’t wait to use our new purchases next week.

18 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for sharing your positive experience with Chrissy at our Wadhurst Store, I will ensure your feedback is passed on to her.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

What they don't know isn't worth knowing!

The team at Keswick Páramo are exceptionally knowledgeable about the products,their uses and care. It's an education and pleasure to visit store. Andy simply could not do enough to advise and help whilst never being pushy. Customer service as it should be, thanks!

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thanks Ben for sharing your positive experience with our Keswick team, I'll ensure this is passed on to them.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Efficient, friendly and knowledgeable staff.

Andy in the Keswick branch was extremely helpful. He made sure I was fitted properly with the correct size jacket to allow room for walking with poles and with a backpack. He also went to the trouble of phoning other branches to locate the jacket in the colour and size I wanted. Excellent service.

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Cath for your kind comments about your experience with Andy at our Keswick Store.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Extremely helpful staff

Visited the Keswick shop today to buy a coat - had a lovely experience - very helpful staff, never rushed, excellent choice of products.

29 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Good to hear you had a great experience with our Keswick team, thank you for sharing.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Helpful & knowledgeable staff

Helpful & knowledgeable staff. Great attention to detail. Genuine affection to the brand.

24 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for your great feedback Pete.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Keswick store

Keswick store
Excellent customer service. Purchased standard weight smock . Nice personal service with plenty of time given explaining it all. Look forward to wearing it out In the fells

15 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thanks Alexander for sharing your positive experience with our team in Keswick.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Fantastic guidance finding a perfect…

Fantastic guidance finding a perfect winter coat. Also accepted my blue light card with a whopping 20 percent discount.

14 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you Helen for sharing your positive experience with us.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

I visited the Keswick shop to see the…

I visited the Keswick shop to see the Páramo products on offer. The shop had every jacket in all different sizes. Andy was very helpful in finding out what I was going to use the jacket for and suggesting a suitable one. He was very knowledgeable and took me through the washing and re proofing process. I had a great experience in the shop and would recommend it to anyone. Thank you again Andy.

11 september 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thanks Mark for your feedback on your time with Andy in our Keswick Store, I'll ensure this is passed along to him.

Kind Regards,
Kate
Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. I had a small burn hole in my jacket from an ember and Sean at Paramo went above and beyond to help me find a patch to fix this.

25 juli 2025
Omdöme utan inbjudan
Logotyp för Páramo  clothing

Svar från Páramo clothing

Thank you for sharing your positive feedback on our repairs service, Sean will be pleased to hear you're happy with your patch kit.

Kind Regards,
Kate
Customer Experience Manager

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