I rely upon the NTFS for Mac application to function. I absolutely must be able to read and write to my portable HD from either my Mac at home, or from PCs wherever necessary. When I lost the fu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
2026 and you still cant change a contact email address on one of their 4 of 4 licensing server portals. Lost all confidence, looking at open source solutions for NTFS read/write, they might be margina... Se mer
ACHTUNG 🚨 Vorsicht vor Parigon GmbH und 123-Kredit.de! Diese Unternehmen sind rechtlich gesehen Betrugsfirmen. Ohne dass Sie es merken, schließen Sie auf deren Websites Verträge über drei Jahre a... Se mer
Die Software mag ja OK sein, aber einen Lizenzschlüssel kann man nicht im Produkt Partitionsmanager eingeben. In die Benutzer- und Lizenzkonten kann man einen Lizenzschlüssel auch nicht eingeben.... Se mer
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Paragon customer service is a lie, so is their money-back guarantee
Their customer service is a lie. Their money-back guarantee is a lie as well because they will not respond at all.
I purchased their software and it did not function at all, it did nothing it was supposed to do.
After reaching out to them for support, they responded (2 weeks later) with a copy of their help page found online and nothing else. The information they provided was not even close to relevant to my problem. You can tell that even after 2 weeks they had not read my request at all, they didn’t even glance over it!
The next email I got from them was saying “this issue has been resolved and the ticket is being closed”.
At this point I asked for my money back and even though I reached out multiple time over the past months they have never even responded.
Paragon is a company that built some software that works some of the time, then made a bunch of BS claims to get you to buy it, then they plan to leave you stranded.
If you ANY option at all then NEVER buy any of their products, you will just end up regretting it.
8 februari 2018
Omdöme utan inbjudan
Svar från Paragon Software Group
Dear Robert,
we are very sorry for this inconvenience. I just checked your support requests and it seems there has been a missunderstanding when merging your multiple requests.
Your purchase and request for the refund have been made some months ago, but I just refunded your money anyway. This is no problem, at all.
We apologize for this again!
Kind regards,
Paragon Software Group
If your request is simple their service is great; if your request is difficult, they disappear
At first, I thought the customer service was great. I contacted them, they told me an easy way to fix my problem and everything was good.
However then upon trying to use the Camptune software, I was asked to disable File Vault, which I did. Then the next time I turned on my computer my MacOS partition was completely inoperable. I contacted them on 12/8 to ask their help. They told me to go to terminal run a couple of commands and take a picture of the output. I did and then I never heard from the rep again. Every day, for three days in a row I sent a message asking for an update. I got no reply, so I closed the request and tried to open a new one explaining my problem and attaching the picture. No one has accepted my request and it's been 3 days. I even messaged them by Twitter and received no reply there either.
The silly thing about this is that if they just said they don't have an easy solution. If I only have the option to delete the partition and reinstall MacOS, I would just do it and accept it. However, they've dragged this out and made it impossible for me to use my Macbook for over a week now. It's really something that could easily be avoided and I would still be happy with their service. As it stands now, I have no plans to ever recommend their service or to buy another piece of software from them again.
16 december 2017
Omdöme utan inbjudan
Customer support is nonexistent and …
Customer support is nonexistent and claims to respond within 3 days. Yes they responded alright.....just to say that they cannot deal with my request for tech support! The software I purchased from them is not doing what it says on the label and generates a load of obscure error codes. So I have nothing good to say about this outfit at the moment. Their website is all singing and all dancing when it comes to parting you from your money, but after that it seems that you're on your own. I know that in the 'real world' circumstances can interfere with the running of any business, but that is not the fault of the customer they should not be treated this way EVER!
26 juli 2017
Omdöme utan inbjudan
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