Paragon Software Group Omdömen 145

DO NOT USE THIS COMPANY!!!! They are awful. I downloaded HFS+ software. It didn't work, and now I can't delete it from my computer!!!! Terrible terrible terrible, do not use!!!!!

Been looking for a software to extend my Partition, this one seemed to work the best. Well done

I used Paragon HDD Manager to test my HDD for bad sectors. It didn't find any on a bad HDD which had confirmed bad sectors. What am i supposed to think? On top of that very poor GUI, no block visualisations, only progress bar on long processes. you can't even minimise the main window while e.g. wiping data is going on.

Lost All My Data!

I used Paragon APFS to open and edit some files on windows, everything seemed to be working great, Until I restarted the computer and everything on the hard drive disappeared, not able to see the files on Windows or Mac!

DON'T USE THIS SOFTWARE! better buying an external HD and format it as ExFat and you can use it on cross platform.

1 star, just because it is not possible to give less !
They claim to have the best NTFS software for MAC, but once installed, the software is absolutely not up to par. Freeware software works the same way or better.
Poor / non-existent Support.
Since the product does not meet expectations, I requested a refund... NO reply received.
€ 20 badly spent ! Absolutely avoid !!!

No help from customer service on a $20 piece of software that simply up and quit working. Pathetic. Take your $ elsewhere, please!

Have used Hard Disk Managers and previous versions for years. Recently purchased _v17.

Support is NON-EXISTENT. As in nothing, - nada, nichego takogo, zero.

I placed two calls, left messages and opened a ticket - nada, nichego takogo, zero.

Reviewers mention using alternatives. I would love a few good suggestions.

Product worked well for like two weeks. Then it quit working and customer service is unresponsive. BS company.

If you ever use the service for backup it will render the files a pfi file which ONLY their software can open and use. On top of that the free version and from reading reviews most the paid ones are often “corrupted” so you can’t even use them. I’d used it in a trial basis to see if worth upgrading after some tests a year ago seemed to work okay, tried to access on another computer as the first was lost to fire but I’d saved the backup to a portable that was with me and I can’t make it run.
I’d intended to buy the program but not only won’t it run but there’s no other way to get into all my files so I reached out to support who basically said in so many words “fck you pay us.”
Right. I can’t get your program to work so I need to pay you to not get a program to work? That’s not how you build trust. Wish I had never downloaded as now I’ve lost all that work. I’ll look for other backup programs that aren’t lazy scammers locking away your files. I believe in paying for products but I want ones that are reliable!

Support is quick to respond, but there are problems in their software that they simply do not fix. This has been well over a year of circling back with tech support to ask why a fully licensed version keeps flipping back to a trial version and stops working. Since the serial was used in the initial setup, a User cannot do anything until Paragon resets it on their end.

They keep putting band aids on a gaping wound.

I have used Paragon software for about 15 years. Now they put me in a "Catch-22" situation. I purchased their disk manager "17 Advanced". Finally got it up and running. After several weeks got a
"corrupted" message so I reinstalled as requested. The activation number did not work. Went to website to open my account. Got a
message that I had not verified the log-in email. Cannot get in there!
Tried to contact support. Need to log-in to contact support. Cannot log-in because they say I have not verified the email! There is no way to activate the software! I do not have all day for this. Going to remove the software and use something else. Money lost!

No support. Running MacOS Mojave - Paid for product but not working and no
response. Stay away!

just purchased (£39.99)Paragon Hard Disk Manager™ Advanced, & downloaded from the link provided. will not open keeps saying it has ""the product configuration seems to be corrupted"" please reinstall, I have done 9 times as the administrator too. Ican't get any support from paragon.. I'd avoid this company (just seem to be after money. will ask my bank to collect my money..

Support don't work 10 days for me! I can't activate my product and yours support don't answer me.

Wish i had found these reviews before i purchased. The program does not work for me - opened a support ticket to request a refund and so far a week later, no answer. I see though they have time to post on Facebook and Twitter. Avoid this company. (Update: I contacted cleverbridge and got a refund within hours).

Terrible support
I sent in two Paragon Hard Disk Manager support requests 16 days ago and I'm still waiting for answers.
Unsatisfactory & not to be recommended.

Just as with the others who've commented here, my experience with Paragon Software has left me very disappointed.
I bought their Linux File System for Windows and was wondering why it refused to start when I had 3 Linux discs (raid) connected to my PC. Put in a support ticket. No response.
Using another vendor's program discovered the raid as Linux MD array, not btrFS as I'd expected. Asked Paragon whether this had anything to do with their program refusing to start. Nothing.
These people are morons. They don't give a damn about their fare-paying customers. Don't buy anything from them. There is no support, at all.

I placed a ticket with them on November 5th with an urgent technical issue and received their automated "we have your ticket" response.

Today is November 9th and I have chased twice and still not had any form of response, nevermind fault resolution.

It was noted in the ticket comments that this is an urgent issue.

This is totally unacceptable for a technical support service.

I will be very weary of buying anymore of their products.

1990s style no support company. Don't let them take your money.

So I get a reply almost instantly from this forum and my support ask still wallows. Also it is a very simple ask that has been outstanding for over a week. How do I uninstall the backup software?
First reply is a sorry we are busy. Second reply is we have not heard from you so we will close the case please log into our portal if support still needed ??? Then another bot email saying support is busy. YET you have staff to jump on bad reviews immediately!
No apologizies ... one star only.

I used the free version of Disk Manager to shrink and move a partition. The shrinking completed but then my D-drive disappeared and the Disk Manager couldn’t start - it always complained about a missing mainForm. Customer Support sent me more mails apologizing about being busy before Pavel answered - but nothing about my problems. So I had to write more mails before I got a response slightly about my problems - but still with mails about being busy in between.

After three weeks with no solution I have bought the competitors products, got about 80% of my data back and fixed my partitions - and all that in less than 15 minutes.

Stay away from Paragon - if their customer support is that overloaded, it must be because the products are bad. And my experience seems to confirm this.