Ik had 3 bestellingen geplaatst. Er ging iets mis met de verzendadressen waardoor een bestelling bij de verkeerde persoon terecht zou komen. Nadat ik meteen had gemaild met de klantenservice he... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gekocht voor twee mensen die hun dochter hebben verloren. Via de radio hoorde ik over het geven van een ster, aanvankelijk sceptisch maar het is een symbolisch cadeau en je krijgt een mooi cadeaupakke... Se mer
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Dit cadeau heeft al mijn verwachtingen overtroffen. Het bestellen ging soepel en de klantenservice van OSR was superbehulpzaam (ik had een foutje gemaakt in de sterdatum, my bad). Het pakket ziet er p... Se mer
Företaget har svarat
Paguei o frete de 90 reais no dia do natal hoje sao dia 29 e o site ainda aparece esperamos enviar o presente hoje uma safadeza falta de respeito com o cliente comprei o ki super luxo e pior ninguem... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
★ Online Star Register (OSR) is a unique and innovative company that offers the opportunity to give the most original gift in the universe: naming a star in the night sky. ★ It is founded with the vision of creating memorable and personal gifts. Naming a star can be done for a special occasion such as a birthday, anniversary, wedding, or in memory of someone special. Registering is accessible online, making it possible for anyone to name a star from anywhere. Each star registration comes with a personalized star certificate and access to the OSR Star Page. The Star Page offers an experience where users can view their star online and share it with friends and family. Additionally, OSR provides free access to the One Million Stars browser app and the OSR Star Finder mobile app. This allows customers to easily locate their named star in the night sky using augmented reality technology. With a focus on creating emotional and lasting experiences, Online Star Register has become a trusted name for personalized gifts that inspire and connect. The company’s commitment to customer satisfaction, combined with its innovative use of technology, has helped OSR reach star enthusiasts worldwide.
Kontaktuppgifter
Nederländerna
- www.osr.org
4,4
Utmärkt
174 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från OSR
Ciao Pedro! Grazie per la tua gentile recensione! Siamo lieti di sapere che il tuo regalo "Nomina una Stella" ti sia piaciuto. Una stella personalizzata è davvero un regalo unico e speciale, e siamo lieti che il nostro Registro delle Stelle Online possa essere parte di questa esperienza.
Fantastisk service
Fantastisk service! Og hurtigt respons! Og klart et godt koncept
19 februari 2026
Omdöme utan inbjudan
Svar från OSR
Hi Maiken,
Hurra! Vi er så glade for, at du nød vores service og kunne lide konceptet! ✨
Vi håber, at din personlige stjerne fortsætter med at skinne klart!
Kind regards,
Sarah
É um presente muito original e de fato…
É um presente muito original e de fato eterno.
Não tem como errar.
A minha companheira amou demais
Quando eu precisei de um suporte, fui super bem atendida e bem direcionada.
Muito feliz com essa experiência
22 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Thais,
Muito obrigada pelo seu feedback! Um presente para batizar uma estrela é uma surpresa tão carinhosa! Agradecemos suas palavras gentis. Significa muito para nós saber que seu parceiro adorou o presente e que você teve uma experiência tão positiva conosco. Ficamos especialmente felizes que nossa equipe de suporte tenha podido lhe oferecer um serviço e orientação excelentes quando você precisou. Criar uma experiência tranquila e significativa é muito importante para nós.
Estamos muito felizes que seu presente especial tenha sido apreciado.
Kind regards,
Sarah
Best Unique Gift!
Easy to order, amazing support and a unique gift! Fast Delivery and amazing package! Ideal for every gift!
12 februari 2026
Omdöme utan inbjudan
Svar från OSR
Hi Ryry,
We’re so happy you loved your personalized star!
Thank you for your wonderful review. It’s great to hear that the ordering process was easy, the support met your expectations, and that you were happy with the fast delivery and beautiful package. We truly believe naming a star makes a unique and meaningful gift for any occasion, so it means a lot to know you feel the same way.
Thanks again for choosing Online Star Register, we love helping create unique star gifts!
Kind regards,
Sarah
Ótimo serviço
Foram atenciosos em tirar todas as dúvidas e proceder da melhor forma com todo o processo! Ótimo serviço.
10 februari 2026
Omdöme utan inbjudan
Svar från OSR
Hi Andre,
Agradecemos seu feedback maravilhoso! Ficamos muito felizes em saber que você ficou satisfeito com nosso serviço. Esperamos poder ajudá-lo novamente no futuro.
Kind regards,
Sarah
Svar från OSR
Hi Pes Airo,
Grazie per le tue gentili parole. Siamo molto felici che tu abbia avuto un'esperienza positiva con il nostro servizio clienti.
Kind regards,
Sarah
Svar från OSR
Hi Gabriele,
Thank you very much for your kind feedback. We’re happy to hear that our customer care was able to assist you.
Kind regards,
Sarah
Just remember to SMILE
My boyfriend and I decided to name our star SMILE.
I found it really special to choose a name for our star.
Our star certificate together with the telescope (love it) arrived fast. Love also the reactions of OSR on Instagram. They make the experience even more special.
It is a gift for a lifetime. Thank you OSR!
You made us S M I L E.
14 februari 2025
Omdöme utan inbjudan
Svar från OSR
Hi Barbara,
Thank you so much for this beautiful review! We absolutely love the name SMILE!! What a meaningful choice. It’s wonderful to hear that your Star Gift arrived quickly and that you enjoyed interacting with us on Instagram. Knowing that we could be part of such a special, lifelong gift truly means the world to us. Thank you for sharing your story and for letting us make you S M I L E! ✨💖
Kind regards,
Sarah
Um presente que realmente impacta
Um presente que realmente impacta, atendimento cordial e seriedade no envio.
14 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Debora,
Muito obrigada pelas suas amáveis palavras! Ficamos felizes em saber que nosso Presente Estrela, nosso atendimento e o envio tiveram um impacto positivo. ✨
Kind regards,
Sarah
Muito satisfeito com o regístro…
Muito satisfeito com o regístro inesquecível da estrela em nome da minha esposa. Uma lembrança eterna!
25 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Carlos,
Muito obrigado pelas suas amáveis palavras. Fico feliz em saber que o Presente Estrela significa tanto para você e sua esposa. Foi um prazer ajudar a criar essa lembrança inesquecível para vocês.
Kind regards,
Sarah
Ótimo atendimento
Ótimo atendimento, presente perfeito para as pessoas que amamos!!!
6 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Antonio,
Agradecemos seu feedback maravilhoso! Ficamos muito felizes em saber que você ficou satisfeito com o serviço e com o presente Star.
Kind regards,
Sarah
Svar från OSR
Hi Kim,
Thank you for your lovely review! We’re happy to hear that the assistance was quick and easy to understand.
Kind regards,
Sarah
Instead of delivering the package when…
Instead of delivering the package when it is stuck in the customs , when the complaint is raised against that , its unfair to ask first to share a review and then they would deliver the package, my ratings would be five on five only if the resolve the issue which is stuck in customs
16 januari 2026
Omdöme utan inbjudan
Svar från OSR
Hi Yadav Char,
Thank you for your feedback. I completely understand your concerns and truly appreciate your honesty. Please note that we have no control over customs procedures, and unfortunately we cannot influence how or when a package is cleared.
We always do our best to resolve situations like this fairly and efficiently for all our customers. Our goal is to ensure that you receive your gift as smoothly as possible, and we sincerely apologize for the inconvenience caused by this delay.
Kind regards,
Sarah
The best gift I ever gave to someone
The best gift I ever gave to someone. Was a success. They delivered exactly what was promised, the app is easy to use and the papperwork is perfect. Thank you!
17 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Daniela,
We really appreciate your wonderful review! We’re so glad everything worked out perfectly and that you’re happy with your gift.
Kind regards,
Sarah
Svar från OSR
Hi Melissa,
Sono così felice che ti piaccia! Grazie per le tue gentili parole ✨😊
Kind regards,
Sarah
Svar från OSR
Hi Wesley,
Dank je wel voor je positieve feedback! Fijn om te horen dat je onze service als goed hebt ervaren.
Vriendelijke Groet,
Sarah
A Perfect Gift for Any Space Enthusiast
I recently purchased a star through OSR and couldn't be happier with the experience. As someone who's passionate about astronomy and loves sci-fi, this was such a meaningful and unique gift idea.
From start to finish, the process was smooth and straightforward. Communication was excellent — I received confirmation and updates promptly, and the team was responsive to questions. Delivery was impressively fast; my star registration package arrived much sooner than I expected.
The materials included are beautifully presented and make the whole experience feel special. It's a wonderful way to connect with the cosmos and have a personal piece of the night sky to call your own.
Whether you're looking for a memorable gift for a fellow stargazer, a sci-fi fan, or just someone who appreciates the wonder of the universe, I'd highly recommend OSR. It's not just a purchase — it's an experience that sparks imagination and curiosity about the stars above us.
12 november 2025
Omdöme utan inbjudan
Svar från OSR
Hi Wojtek Ziolo,
Thank you so much for taking the time to share this wonderful review ⭐
We’re truly delighted to hear that your experience with OSR was such a positive one and that the star registration resonated with your passion for astronomy and sci-fi. It’s great to know that the ordering process, communication, and delivery met your expectations, and that the presentation of the materials made the experience feel as special as intended.
Thank you for your kind recommendation, it means a great deal to our team.
Kind regards,
Sarah
Nice and unique way to make a present.
Nice and unique way to make a present.
Great customer service!
25 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Nico,
Thank you so much for your kind review! We’re happy to hear you liked the unique gift and our customer service 😊.
Kind regards,
Sarah
The order process was very easy and…
The order process was very easy and quick.
We made a small mistake when completing the order - the team at OSR helped us and were very swift with their response.
29 december 2025
Omdöme utan inbjudan
Svar från OSR
Hi Anna,
Thank you very much for your kind review. We’re glad to hear that you found the order process easy and quick. Mistakes can happen, and we’re happy we could assist you promptly and resolve everything smoothly.
We truly appreciate your feedback and hope you enjoy your Star Gift! ✨
Kind regards,
Sarah
Splendido emozionante regalo
Ben consapevole del fatto che NON si sta nominando veramente una stella, si tratta comunque di un regalo emozionante che durerà nel tempo ed un modo elegante per dimostrare affetto a chi si vuol bene.
Io l’ho acquistato per ognuno dei miei tre attuali nipotini e SICURAMENTE lo rifarò ai nipoti che eventualmente arriveranno in futuro.
Servizio impeccabile, ottima comunicazione, spedizione rapida della documentazione personalizzata, molto apprezzata l’APP che permette di individuare le “propria” stella nel cielo.
Piccolo appunto: avrei preferito poter scegliere la stella in base alla sua posizione all’interno della costellazione precedentemente individuata anziché “pescare” tra quelle via via proposte successivamente dal sistema.
Rimane in ogni caso uno splendido emozionantissimo regalo *****
1 januari 2025
Omdöme utan inbjudan
Svar från OSR
Hi Ferry
Grazie mille per la tua meravigliosa e premurosa recensione. Siamo davvero commossi nel leggere che hai scelto questo regalo per ciascuno dei tuoi nipoti e che hai già intenzione di farlo di nuovo in futuro. Questo significa molto per noi!
Siamo lieti di sapere che hai apprezzato il nostro servizio, la comunicazione, la consegna rapida della documentazione personalizzata e l'app per la ricerca delle stelle. Grazie anche per il tuo feedback costruttivo sulla possibilità di selezionare una stella in base alla sua posizione all'interno di una specifica costellazione. Comprendiamo perfettamente questa preferenza e prenderemo sicuramente in considerazione il tuo suggerimento per futuri miglioramenti.
Grazie ancora per le tue gentili parole e la valutazione a cinque stelle. Saremo onorati di darti nuovamente il benvenuto in futuro. ✨
Cordiali saluti, Sarah
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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