Osprey Action Sports Omdömen 

5 064
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailin... Se mer

Betygsatt 5 av 5 stjärnor

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Se mer

Betygsatt 5 av 5 stjärnor

Massive well done to Osprey and their customer service, I emailed them to say that a part had broken on Harrys scooter, they said they would sort it and much to my surprise a whole new scooter was... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Se mer

Företagsinformation

  1. Surfbutik
  2. Skridskoaffär
  3. Skateboardbutik

Skrivet av företaget

Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(5 064)

484 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

The clip for the stomach area broke…

The clip for the stomach area broke after 2 uses.
I went for a better brand as I thought I wouldn’t be spending more money replacing the dog life jackets after a couple of uses like you do with the cheap ones however as my dog was in the water I noticed the clip kept coming loose I thought this was a user error until I discovered that the thin plastic at the top of the clip had snapped causing the clip to bend when clipped in and slip out making the life jacket unsafe for my dog, as we was paddle boarding this could have been very dangerous if I hadn’t of noticed and he had been in deep water

2 juli 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

I'm sorry to hear you've experienced an issue.

If you haven't already contacted our Customer Service team, please do get in touch and we'll be happy to help. We'll do our best to resolve the matter as quickly as possible.

Kind regards,
Customer Service Team

Betygsatt 1 av 5 stjärnor

AVOID! AVOID! AVOID!

This seller is an absolute joke. Goods were returned on 13 June. We are still waiting for a refund at the end of July after calling and emailing them a number of times. Absolutely terrible customer service and awful experience.

13 juni 2026
Omdöme utan inbjudan
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

Terrible product and poor customer…

Terrible product and poor customer service

30 juni 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

The sizing guide is totally wrong

The sizing guide is totally wrong. I ordered a wet suit. It was too small. I emailed them to return and got no reply.

22 juni 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Betygsatt 5 av 5 stjärnor

Was looking around for a robe like this…

Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at the Love Trails festival.

Product as described and good value for money as other robes cost the earth.

Delivery service as stated and packaged very well.

16 juni 2026
Betygsatt 1 av 5 stjärnor

Lost my order

Lost my order
Still waiting for refund
Very disappointed birthday boy

26 juni 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

I returned an item a month ago and…

I returned an item a month ago and still
Don’t have the refund
I’ve sent several emails and calls and still waiting on my refund

18 juni 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

Ignored, avoid, no goods no money.

Ignored, items not delivered, incorrect items delivered, picture of "Wet suit" being posted through letter box is obviously a repair patc, surf board sitting in delivery depot , no money, no stuff, go on holiday with no gear or spend fmgear money on holiday, horrible behaviour

17 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered two Medium Tall wetsuits

I ordered two Medium Tall wetsuits. They arrived quickly and well packaged.
The fit is perfect for my 18 yr old (just over 6ft, wears Small) and a little growing space left for my 15 yr old (5'8 wears Small). Great quality and nice detail.

14 juni 2026
Betygsatt 1 av 5 stjärnor

Set my order back for a refund over a…

Set my order back for a refund over a month ago never got a refund

18 juni 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning Ollie

I sorry to hear about the issue you have had.

If you would like to contact our customer service team, they would be happy to assist you.

Kind regards
Customer Service Team

Betygsatt 1 av 5 stjärnor

Shameful Customer Service.

It has been 3 months and I have still not received my refund. I have sent 15 emails and all I get are automated responses from Moleboheng and Thulisile. I have sent proof of return and I HAVE STILL NOT RECEIVED MY REFUND. The automatic responses say it is a busy time and I have been contacted. These are complete lies! Do not order from this company. Absolutely disgusting customer service.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team


Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Betygsatt 5 av 5 stjärnor

Rockpool adventure.

Tested the Osprey water shoes out in the Tarns around Grasmere for the first time!
Perfect for the job, comfortable, secure grip, the water drains effectively on exiting the water, dry off timely 👍
Well worth the price.

13 juni 2026
Betygsatt 1 av 5 stjärnor

Item never received!

My issue is still not resolved but Osprey possibly have the worst customer service team i have ever tried to contact. I am still awaiting an item I purchased on the 18th June and everytime I have emailed about this I get no sense back whatsoever and it is taken them almost a week to get back to me at a time.
I am still without my order and as a result out of pocket.
I will never order from them again!

19 juni 2026
Logotyp för Osprey Action Sports

Svar från Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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