Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Se mer
Massive well done to Osprey and their customer service, I emailed them to say that a part had broken on Harrys scooter, they said they would sort it and much to my surprise a whole new scooter was... Se mer
We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Se mer
Företagsinformation
Skrivet av företaget
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Kontaktuppgifter
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Storbritannien
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The clip for the stomach area broke…
The clip for the stomach area broke after 2 uses.
I went for a better brand as I thought I wouldn’t be spending more money replacing the dog life jackets after a couple of uses like you do with the cheap ones however as my dog was in the water I noticed the clip kept coming loose I thought this was a user error until I discovered that the thin plastic at the top of the clip had snapped causing the clip to bend when clipped in and slip out making the life jacket unsafe for my dog, as we was paddle boarding this could have been very dangerous if I hadn’t of noticed and he had been in deep water

Svar från Osprey Action Sports
Great buoyancy aid
Great buoyancy aid, fit well, light weight and comfortable - delivery took a little longer than expected. I would buy again
AVOID! AVOID! AVOID!
This seller is an absolute joke. Goods were returned on 13 June. We are still waiting for a refund at the end of July after calling and emailing them a number of times. Absolutely terrible customer service and awful experience.

Svar från Osprey Action Sports

Svar från Osprey Action Sports
Fast delivery great life jacket
Fast delivery great life jacket
High quality life jacket, fits great and does the job. Quick and reliable delivery, was first time using Osprey and i’d use again
The sizing guide is totally wrong
The sizing guide is totally wrong. I ordered a wet suit. It was too small. I emailed them to return and got no reply.

Svar från Osprey Action Sports
Was looking around for a robe like this…
Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at the Love Trails festival.
Product as described and good value for money as other robes cost the earth.
Delivery service as stated and packaged very well.
Quality products at fair prices
Very good website and reviews. Good offers and good quality products.
Quickly despatched in time for our trip.

Svar från Osprey Action Sports
I returned an item a month ago and…
I returned an item a month ago and still
Don’t have the refund
I’ve sent several emails and calls and still waiting on my refund

Svar från Osprey Action Sports
Ignored, avoid, no goods no money.
Ignored, items not delivered, incorrect items delivered, picture of "Wet suit" being posted through letter box is obviously a repair patc, surf board sitting in delivery depot , no money, no stuff, go on holiday with no gear or spend fmgear money on holiday, horrible behaviour
I ordered two Medium Tall wetsuits
I ordered two Medium Tall wetsuits. They arrived quickly and well packaged.
The fit is perfect for my 18 yr old (just over 6ft, wears Small) and a little growing space left for my 15 yr old (5'8 wears Small). Great quality and nice detail.
Set my order back for a refund over a…
Set my order back for a refund over a month ago never got a refund

Svar från Osprey Action Sports
Shameful Customer Service.
It has been 3 months and I have still not received my refund. I have sent 15 emails and all I get are automated responses from Moleboheng and Thulisile. I have sent proof of return and I HAVE STILL NOT RECEIVED MY REFUND. The automatic responses say it is a busy time and I have been contacted. These are complete lies! Do not order from this company. Absolutely disgusting customer service.

Svar från Osprey Action Sports
Rockpool adventure.
Tested the Osprey water shoes out in the Tarns around Grasmere for the first time!
Perfect for the job, comfortable, secure grip, the water drains effectively on exiting the water, dry off timely 👍
Well worth the price.
Item never received!
My issue is still not resolved but Osprey possibly have the worst customer service team i have ever tried to contact. I am still awaiting an item I purchased on the 18th June and everytime I have emailed about this I get no sense back whatsoever and it is taken them almost a week to get back to me at a time.
I am still without my order and as a result out of pocket.
I will never order from them again!

Svar från Osprey Action Sports
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