OPUMO Omdömen 

1 682
•
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Do not purchase on this site if you'd like to receive poor customer service and an incomplete product. Customer service is evidently nonexistent as they took an eternity to reply to my emails and as w... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Love the stuff on Opumo but found the website really clunky. Living in Singapore, I kept getting logged out and redirect constantly. Just tried to visit the site after a month or so only to be dire... Se mer

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Betygsatt 1 av 5 stjärnor

So I posted here earlier this week about the late arrival of my husband’s birthday present and Opumo very quickly responded to say they’d look in to it, be in touch etc. At that point the delivery tr... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered a clock 9 months ago which I still have not received. Every time I question the customer service team I get a generic response and promised it will arrive within another time frame. Un... Se mer

Företaget har svarat

Företagsinformation

  1. Herrkläder
  2. också i
  3. Butik för modeaccessoarer
  4. Butik med streetwear-kläder
  5. Klockbutik
  6. Skobutik
  7. Solglasögonbutik

Skrivet av företaget

Discover a curated selection of men's clothing, footwear and lifestyle items. Connect with brands in a content-rich shopping environment.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(1 682)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Efficiency Liamw

Hi Liam,thank you very much for your response and your efficiency, see you soon on your site,and thanks again to Liam for his efficiency

11 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant products and brilliant…

Brilliant products and brilliant service,particularly after the sale when I had to return one of the items. They couldn’t have been more helpful.
Trust me , look at their website , they have coolest and well researched products from clothing to lighting to motorcycles.

3 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding customer service

Customer service was amazing, very quick and friendly replies from Victor. The shoes were meant to take 2-3 weeks to ship and so I emailed to ask if they had them in stock which luckily they did! They were then shipped with next day delivery at no extra cost. Combining this with the fact they had the cheapest price I could find, buying with opumo really was a great experience.

2 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Customer Service

Maybe the best customer service I've had from an online store. Liam (Who seems like a bit of a god from these reviews) sorted out my issue in a snap. Can't argue with that really!

1 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

I had placed an order and hadn't received any information on delivery. Liam picked up my email and came back to me very promptly - great guy! Beers for Liam!

24 september 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

TERRIBLE SERVICE. AVOID AT ALL COSTS!!!

Ordered an iPhone Sleeve. Opumo stated that the delivery would occur between 1-3 days then changed that to 2-4. After I wrote them to make sure that the delivery could make it on time they decided to cancel my order making up some ridiculous excuses. I immediately checked their website and it showed the product as OUT OF STOCK. This made me realise that it is extremely likely that they never had the item in the first place. This has been proved by their customer support who confirmed that they will send the order to the brand and that they are not handling the order directly (how can they then guarantee a delivery date?). I suggest that you buy directly from the brands. They are a unreliable third party intermediary. Please be also aware that the shipping times they display are not reliable.

UPDATE:

Opumo tried to get my review removed from Trustpilot, but since this is a serious review site they failed.

There answer is absolutely not true. I don't want to lose more time on this but I hope that some potential customers read this and won't shop from them.

Just remember that the are only and intermediary sending your order to the original brand therefore it will be much quicker to buy from the original brand!

19 september 2018
Omdöme utan inbjudan
Logotyp för OPUMO

Svar från OPUMO

Hi J,

I am sorry to hear that you didn't have a good experience shopping with us.

The delivery timings for the item you ordered were clearly marked as 2-4 days in the checkout process. From the transcripts of your conversation I can see that you were very firm in requesting a 'guarantee' that the item arrived before the weekend but were informed that day 4 would have been a Saturday. Due to the fact we couldn't guarantee delivery on day 3 of the 2-4 day window and the threatening and abusive nature of the conversation we decided to refund your order and close your account.

Best regards,

- OPUMO

Betygsatt 5 av 5 stjärnor

Great service.

Had a problem with a pair of shoes I’d bought on Opumo. Was expecting to be dismissed as had them for a few months even though I hadn’t worn them much. Liam at Opumo picked up the issue immediately, contacted the supplier and organised a replacement pair with a minimum of fuss, keeping me informed throughout. Excellent service.

16 september 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely fantastic company

Absolutely fantastic company. A really cool site with uber cool products. I have bought a number of items from here and always been happy with the super simple buying process and the absolute quality of goods . The couple of times I have required help their customer services have been incredibly helpful. Long Live Opumo.

14 september 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding! Such a cool company!

Outstanding customer service and very pleased the Common Project shoes! High quality and look awesome with any outfit! Dealt with Laura on the phone who offered great advice and made it as easy as purchase can get! Can’t recommend these guys enough!

13 september 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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