As it turns out my initial order was not the smoothest; the original glasses were damaged upon arrival. That said the service I received in resolving the issue was excellent; this company stands behin... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
As it turns out my initial order was not the smoothest; the original glasses were damaged upon arrival. That said the service I received in resolving the issue was excellent; this company stands behin... Se mer
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Just ordered my third pair of cycling glasses through Optilabs. Variable tint, strong prescription and even varifocal has caused them no problems, at a reasonable price. Quick turnaround (no slower th... Se mer
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Purchased prescription cycling glasses and very happy with them. Order processed and delivered quickly. Prescription insert sent back, after a helpful phone call, to have an adjustment made to distanc... Se mer
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Have bought several pairs of prescription shooting glasses from them over the years, excellent products and customer support. Their CEO phoned me on a Sunday regarding a query about frame fit on a n... Se mer
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With over 50 years experience, Optilabs are an independent optician and one of the UK’s leading manufacturers of prescription sports glasses. They manufacture all their lenses from their dedicated showroom and laboratory in South London. Customers can shop online or visit the showroom. Optilabs can provide glasses with single vision, varifocal or bifocal lenses. They can also help customers with a very strong prescription. Optilabs can provide eye-tests and a full range of opthalmic services from their showroom in Croydon. Their on-site lens lab can also reglaze your old or damaged lenses to give new life to a favourite pair of glasses. Optilabs are renowned for their superb customer service so please get in touch if you have any questions regarding their products or your specific requirements.
Stafford Road 109, CR0 4NN, Croydon, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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I am delighted with the shooting glasses that were ordered remotely; a high quality product that are fit for purpose.
My only negative comment in what otherwise would have been fantastic service delivery was that the glasses were slower to arrive than expected; probably caused by situation outside of the control of Optilabs. That said when I raised this issue with customer services team, they took appropriate action and then kept me informed of likely delivery thereon.
I would definitely recommend Optilabs to others for direct and online purchases; a company you can trust.

Svar från Optilabs
Very helpful customer service and good turnaround. Nice product that has improved vision for cycling

Svar från Optilabs
Easy to use website and lots of choices. High quality products and arrived sooner than promised.

Svar från Optilabs
Order sent out 6th April. Not received our order. Company got in touch asap. Royal Mail was the problem. Well done on Optilab on getting back as soon as we sent an e mail

Svar från Optilabs
Good service, reasonable price and seem to be good quality frames and decent varifocal lenses.

Svar från Optilabs
Very pleased with my 2x pairs of varifocal shooting glasses. After returning the trial frames my new glasses arrived within 7 days.
Excellent service.

Svar från Optilabs

Svar från Optilabs
I wanted glasses for cycling and general use. I chose the Ray-Ban Justin with varifocal lenses. I sent along my prescription when I placed the order. The glasses were delivered within 10 days and are amazing.

Svar från Optilabs
Ordered my glasses 5 weeks ago, still haven’t arrived. Little in the way of contact.
10% refund offered and accepted, but I just want to know when these glasses will arrive…

Svar från Optilabs
When I was ordering, the lens option information said that the Ultra-dynamic Transitions® GEN S™ was available for bifocal lenses, but it didn’t let me pick this combination. Optilabs responded quickly to my query, and the information on the website has now been corrected. The glasses arrived within the 14 working days specified on the thank you for your order email. I’m disappointed that the transitions lenses aren’t available any more. The polarised lenses I got work well but are a bit dark for my early morning cycle commute.

Svar från Optilabs
Straight forward, quick service and the glasses I got with the driveware lenses are perfect for my fishing.

Svar från Optilabs
I recently purchased my first pair of Optilabs sports glasses.
As a regular clay pigeon shooter I needed to upgrade my old prescription glasses. Previously I had used the insert type, behind an outer filter lens, however I never really got on with them.
For the new ones I chose the 'Optilabs Cirrus' curved glasses, with varifocal prescription lenes, and I can honestly say, I couldn't be more pleased with them, and at such a fantastic price compared to other leading brands.

Svar från Optilabs
Prompt and reliable service, expertly produced glasses. I have two pairs of Optilabs glasses, both of which help me continue to play tennis.

Svar från Optilabs
Despite confusion over the prescription which was my fault, Optilabs paid for the return of my glasses, fitted a newly made lens with the right prescription and very quickly and efficiently returned the new pair to me free of any extra charge.
Absolutely top drawer service and really easy to deal with.

Svar från Optilabs

Svar från Optilabs
I have been using Optilabs for years to buy prescription cycling/sailing sunglasses and they have always provided an excellent service.
As I have a small face I found their "try before you buy" service extremely helpful in finding a frame (Delta) that doesn't allow too much rushing air to get into my eyes when cycling downhill but still provide some ventilation.
The ordering process was easy, smooth and efficient and I am very pleased with my new sunglasses.

Svar från Optilabs
Really straightforward try and return service. Chose the Edge frames straight away. About a week later they came. Really impressed by the clarity and clearness of the lenses. I went with varifocals, as i really didnt fancy a line in the middle that getting bifocals would of meant. I was a bit worried, because they warn you that varifocals may distort your perception of things on the bike. I must say however, that I haven't noticed this in the slightest. I also went for photochromic lenses. These work brilliantly, and I have used them in the dark, down country lanes, with no problem. I got caught in a heavy shower too, and didn't experience any misting. I've also been on a long run in them, snd was very happy with the lack of movement on the face as I ran. All in all, a top buy. A very happy customer

Svar från Optilabs
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