Took over two months only to receive two pairs of my eyeglasses, both reglazed with a totally incorrect Rx, and a third pair of frames not returned at all. This company couldn’t have screwed up this o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was looking for reasonably priced prescription sunglasses and found optically.ca. The order had to be modified twice since the product I ordered wasn't available or was found to be damaged. Throug... Se mer
My order took over 2 months to complete for replacement lenses (which they refer to as reglazing). I paid for Kodak lenses to get premium quality. The glasses arrived with no certificate showing wh... Se mer
Their online system took my order, and my money. 6 days later I get a very poorly written email stating that my prescription was too complex for the chosen lenses and that my order cost is increased... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Buy eyeglasses online from the best online glasses store in Canada. Wide range of prescription glasses and eyeglasses online start from $19.
Kontaktuppgifter
2,6
Dålig
115 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was panicking after loosing my…
I was panicking after loosing my distance glasses. I'm waiting for a cataract removal,so didn't want to go for a new prescription. I entered my old prescription onto your website and in less than 2 weeks received my replacement glasses. Now I can legally drive. I'm still waiting for the surgery but when I have it I'll be looking a new glasses from you! Thank you!
16 februari 2022
Omdöme utan inbjudan
No complaints
No complaints. Delivery on time. Any time I asked for anything a reply was in my mailbox next day
16 februari 2022
Omdöme utan inbjudan
The customer service representatives…
The customer service representatives were very helpful. They carefully explained the ordering process and were patient with all the questions I had asked.
16 februari 2022
Omdöme utan inbjudan
I love my glasses and the customer…
I love my glasses and the customer service was excellent if I had any concerns. I will continue to get my glasses from here.
16 februari 2022
Omdöme utan inbjudan
Pleasantly surprised at the speed and…
Pleasantly surprised at the speed and quality.. great deal
16 februari 2022
Omdöme utan inbjudan
Great Experience
Glasses were exactly how I wanted them to look. This is the 3rd pair I have ordered and I've been extremely happy with all of them. This is my new place for designer glasses!
15 februari 2022
Omdöme utan inbjudan
Fairly prices, decent frames
My shopping experience was great. I found the lenses beautiful, fairly priced and I'm happy to be able to see again, haha! However, one pair of the glasses' arms are distorted and they do not fit me properly unless my head is up right and straight ahead. If I look down, they fall right off and they seem to be a bit too wide for my face.
15 februari 2022
Omdöme utan inbjudan
I've ordered from Optically twice now
I've ordered from Optically twice now.
Both experiences were great.
the first set arrived surprisingly quickly and fit great and were an amazing deal !
The second experience had a small bump where the set came and gave me the most wicked migraine and had a small bubble in one of the lenses.
Customer services at optically worked with me to get my set returned to them and fixed :). the process of sending them back was painless and they fixed my lenses and resent the glasses which now fit perfectly.
It's so great to work with a Canadian company that really wants you to love your end product and doesnt gouge you on the cost.
15 februari 2022
Omdöme utan inbjudan
I love my new glasses
I love my new glasses! I purchased a pair of frames from another site, and needed to find someone to put the lenses in for me. I used the Optically.ca re-glazing service and it worked out perfectly, the glasses are exactly as requested and the process was simple. My only feedback for improvement: for the re-glazing process it would be great to get occasional updates via email from Optically.ca letting the client know status updates. The frames took longer to get to me than stated on the website, and it would have saved me some time and inconvenience to have heard from them before I felt I had to reach out to make sure there wasn’t any issue, like the frames being lost in the mail or something. Aside from that - no notes! Will use again!!
15 februari 2022
Omdöme utan inbjudan
Excellent Experience
These are the glasses I now wear all the time, because they are so much more comfortable than what I got at my optometrists office. I love the huge variety of choices, and the way you are able to try them all on virtually. This is how I will always buy glasses now.
15 februari 2022
Omdöme utan inbjudan
It’s the end that matters
I had a great experience which started out not-so-great but the tireless customer service went out of their way to make thing right.
15 februari 2022
Omdöme utan inbjudan
Service was wonderful and the glasses…
Service was wonderful and the glasses were amazing, unfortunately after a few months, the frames snapped when coming inside from the cold weather.
15 februari 2022
Omdöme utan inbjudan
Loved all 3 pairs of glasses I received…
Loved all 3 pairs of glasses I received on my online orders. I get compliments on my clear frames all the time. Will be ordering sunglass asap. Thanks
15 februari 2022
Omdöme utan inbjudan
Excellent Experience with OpticallyThe company allowed me to drop off my…
The company allowed me to drop off my glasses rather than mail them as I live close to the business, even at the time of Covid!!! Very kind of them. My glasses were returned toe via Canada Post in record time, the lenses were perfect!!!
15 februari 2022
Omdöme utan inbjudan
It's a gamble often to order glasses…
It's a gamble often to order glasses online. But I loved my glasses. Thank you!
15 februari 2022
Omdöme utan inbjudan
5 stars might be a little much but …
5 stars might be a little bit much. I have bought several pairs of glasses from Optically. They don’t arrive in the swiftest time but they do arrive. Sometimes they arrive not fully fitted with what I paid for. But they always fix it. They fix it even when it’s my fault and I order frames that just looked really silly on me they happily take them back. So yes sometimes things go wrong but life is like that.
15 februari 2022
Omdöme utan inbjudan
Got my glasses reglazed
Got my glasses reglazed. Excellent service. Will use them again.
15 februari 2022
Omdöme utan inbjudan
everything worked perfect
everything worked perfect. Good glasses, good prescription.
15 februari 2022
Omdöme utan inbjudan
I made a mistake on the prescription…
I made a mistake on the prescription which meant my glasses were useless. A refund and a new order was promptly done. Great service Great glasses
15 februari 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.