Do not give your money to any debt collection agencies. They are a scam and have no legal leg to stand on. Unless your debt is for £1000s a criminal or civil court wont touch it. Costs are to high to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Advisor Shree was very helpful and informative, gave me all the information I needed and answered any questions I had. Thank you once again for your help getting my account settled.
Företaget har svarat
I spoke with Danny today and he was beyond helpful. Very polite, patient, understanding and professional. Felt very at easy talking with him, as someone who suffers bad anxiety that doesn't happen oft... Se mer
Företaget har svarat
Usually dread these calls but Gillian who took the call was lovely and very helpful. Been doing a lot of this recently and some people can be really difficult but Gillian was really helpful and put m... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dumbartonshire. Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections. We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association as well as founding members of the Scottish Compliance Forum. Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.
Kontaktuppgifter
Meadowbank Street 15, G82 1JR, Dumbarton, Storbritannien
- 0141 428 3990
- general@oposlimited.com
- www.oposlimited.com
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Do not give your money to any debt…
Do not give your money to any debt collection agencies. They are a scam and have no legal leg to stand on. Unless your debt is for £1000s a criminal or civil court wont touch it. Costs are to high to bother i have had alot of dealings with so called debt collection agencies my advice would be don't give them the time of day.
Spoke with a woman called Alison not…
Spoke with a woman called Alison not Gillian she was lovely very insightful had a great conversation and it felt like she really cared, I’m so glad I picked up the phone to her. It was stress free and very helpful thank you again Alison.
Great customer service
I spoke with mark who was friendly and helpful and managed to provide me with a suitable payment plan
A spoke to a lovely guy called Darren
A spoke to a lovely guy called Darren! He was so helpful and understanding to my situation! He resolved my issue with compassion! A credit to the company
The young lady Zel made everything very…
The young lady Zel made everything very clear and was very friendly and and polite throughout whole conversation
Danny was very polite
Danny was very polite, professional and very clear on information given.

Svar från Opos Limited
Advisor Shree was very helpful and…
Advisor Shree was very helpful and informative, gave me all the information I needed and answered any questions I had.
Thank you once again for your help getting my account settled.

Svar från Opos Limited
Very helpful and patient while dealing…
Very helpful and patient while dealing with my issue.

Svar från Opos Limited
OPOS LIMITED HARASSMENT
I am writing this review to formally raise concerns about the conduct of OPOS Limited.
I have been contacted and pressured regarding an alleged debt supposedly linked to South Staffordshire Water. To verify this, I contacted the water company directly, and they explicitly confirmed that there is no outstanding balance on my account.
Despite this clear confirmation, OPOS Limited has continued to pursue me for payment and has issued warnings about collections activity, credit file damage, and potential legal action. This behaviour is not only misleading but completely unacceptable.
Pursuing an individual for a non-existent debt raises serious concerns about your verification processes and compliance standards. Making threats regarding credit impact and legal escalation without a valid debt could be considered harassment and may breach regulatory guidelines.
This situation has caused unnecessary stress and inconvenience. I expect OPOS Limited to immediately cease all contact regarding this matter unless they can provide verifiable evidence of the alleged debt.
If this behaviour continues, I will not hesitate to escalate the matter further through formal complaints channels.
I strongly urge others in a similar situation to independently verify any claims made before making payments.
Extremely unprofessional and concerning conduct.

Svar från Opos Limited
Very friendly staff.Who where very…
Very friendly staff.Who where very helpful and understanding about my situation.

Svar från Opos Limited
I was speaking to a girl called Jade on…
I was speaking to a girl called Jade on the phone while setting up a payment plan, she went above and beyond what was expected and was really kind and offered really helpful advise. Thanks alot its much apreciated!

Svar från Opos Limited
Thank you very much and good experience…
Thank you very much and good experience 👍

Svar från Opos Limited

Svar från Opos Limited
Mark was was able to sort my plan out…
Mark was was able to sort my plan out quickly & smoothly with such ease which was very helpful.

Svar från Opos Limited
Yvonne was honestly a blessing to talk…
Yvonne was honestly a blessing to talk to. When I explained my situation she fully understood and her empathy was second to none. It made such a difference to just speak to someone that just got it. I can’t say thank you enough to her.

Svar från Opos Limited
Dealt with Danny who in contrast to Sam…
Dealt with Danny who in contrast to Sam / Samantha was like night and day. Danny extremely helpful and LISTENED to the situation whereas Sammy was completely and utterly rude. I would recommend this business, they're doing their best with limited (and incorrect) information in my case and I appreciate their efforts, particularly Danny who has done a significantly better job than his colleague

Svar från Opos Limited
I spoke to a lady called Melissa and…
I spoke to a lady called Melissa and she was so helpful and understanding. I have never received as much help and support from any other companies as I have from opos. I thank Melissa and the team.

Svar från Opos Limited
Very unorganized
Very unorganized. I HAD CALLED YESTERDAY. the transfer holder left me on hold the staff was talking about personal things for over 30 minutes s
I KEPT ON SAYING HELLO,HELLO HELLO.NO ANSWER, SO I hung up.unprofessional

Svar från Opos Limited
Usually dread these calls but Gillian…
Usually dread these calls but Gillian who took the call was lovely and very helpful. Been doing a lot of this recently and some people can be really difficult but Gillian was really helpful and put my partner at ease who usually gets really anxious with this stuff.

Svar från Opos Limited
I recieved a message asking me to call
I recieved a message asking me to call. When I got through it was Yvonne that took my call. She was very professional and polite and dealt with my issue that it wasn't my debt. I finished the call feeling very satisfied that I was listened to and my issue resolved.

Svar från Opos Limited
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







