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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is my second visit to the Walsall branch where I took my three daughters. All I can say is I wish I’d took them sooner! Absolutely delicious hot and tasty with lots of choices. Establishment is a... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely shocking got about 5 finger nails worth of chicken and about 5kg worth of rice, would highly recommend you do not go near this place and for the spring rolls you could inhale with one bit... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This was the worst take away meal I have ever had and to top it off it arrived 50 minutes after the last delivery time,save your money buy a bag of crisps and a chocolate bar and you will also avoid t... Se mer

Företagsinformation

  1. Snabbmatsrestaurang
  2. Asiatisk fusionrestaurang

Skrivet av företaget

Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

188 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 7 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

The worst service I have ever…

The worst service I have ever experienced and rather than discuss recompense for an error they made with my order they hung up on me and then proceeded to screen calls for the next 2 times I tried to ring.

11 januari 2024
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Rob,

We are sorry that you have not had a great experience with us.

This is not usually our practice and we’d like to look into it further for you.

If you could send your complaint on the link, with as much detail as possible, including the relevant store, we'll be able to investigate this for you:
https://oodleschinese.com/contact/

Thank you so much for your feedback. We look forward to hearing from you.

Kind regards,
The Oodles Team

Betygsatt 1 av 5 stjärnor

The food was absolutely horrible and…

The food was absolutely horrible and cold. I had vomiting all night and diarohea. I told the manager, and he just stood there smiling. Avoid going there, as they give you left over food from other customers and give it to you. Absolute disgrace !!!

2 januari 2024
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Nazma,

We are sorry that you have not had a great experience with us.

This is not usually our practice and we’d like to look into it further for you.

If you could send your complaint on the link, with as much detail as possible, including the relevant store, we'll be able to investigate this for you:
https://oodleschinese.com/contact/

Thank you so much for your feedback. We look forward to hearing from you.

Kind regards,
The Oodles Team

Betygsatt 1 av 5 stjärnor

I ordered through deliveroo food was…

I ordered through deliveroo food was cold bland tiny portion and one of my chicken pieces was ripped like someone took a fork and threw it back in should of made my own Chinese this is not Chinese food it's fake Chinese!!

28 december 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Keturah,

Thank you so much for your feedback. We are sorry that you have not had a great experience with us.

This is not usually our practice and we’d like to look into it further for you.

If you could send your complaint to Deliveroo, with as much detail as possible about your order, including the relevant store, we'll be able to investigate this for you.

Kind regards,
The Oodles Team

Betygsatt 1 av 5 stjärnor

the level of chilli is insane...making…

the level of chilli is insane...making the whole box of food not eatable... read on their company website profile, founded by Mohammed Umar...non chinese ... no wonder why it taste that bad...

25 december 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi VC

Thank you so much for your feedback. We are sorry that you have not had a great experience with us.

This is not usually our practice and we’d like to look into it further for you.

If you could send your complaint on the link, with as much detail as possible, including the relevant store, we'll be able to investigate this for you:
https://oodleschinese.com/contact/

We look forward to hearing from you.

Kind regards,
The Oodles Team

Betygsatt 1 av 5 stjärnor

Just ordered food heared the door know…

Just ordered food heared the door know went to the door to find my food on the floor and the driver walking away not happy with the service by the delivery driver and also I phone to complain about this and hot the phone put down on me I am so disgusted with what has just happened sunday 20th December 2023 15:46

10 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Just terrible

Not happy with food they got mine and some one mixed up and food cold too manger isn't never on site to speak to I can't believe the bad reviews I was shocked this my third order it's all gone wrong ! I hoping refund comes through! Never again they lost me as customer

6 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid

Avoid, avoid, avoid.
Terrible food, terrible price, terrible customer service.
I am a chef of 30 years and I have never experienced takeaway food so bad. This company deserves to fail.

4 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is such an amazing place and…

This is such an amazing place and amanpreet and gurpreet they are so warm in their huddersfield location. Love it

21 november 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Thank you for taking the time to leave a 5-star review, Sabby. We're so glad to hear that you enjoyed your experience dining with us at our Huddersfield store. We can't wait to see you at one of our stores again very soon!

Betygsatt 1 av 5 stjärnor

Avoid if you can

Ordered a regular box with S&P chicken received a saver box with no chicken at all. 3rd time in a row the order was incomplete at delivery, called them again and without even offering a replacement their stance was "you need to ask a refund through Deliveroo". The prices are now preposterous, hygiene has gotten worse, I cannot reccommend this place less

17 november 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Enzo, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, including which store you dined at, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 1 av 5 stjärnor

Very very stingy on their chicken

Very very stingy on their chicken. The sheffield branch not very customer friendly. For the value of money it is not worth the hassle. You phone the order and they wont make it till you turn up in the place

2 november 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Nsharif, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, including which store you dined at, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Great food and customer service

Great food and customer service

This was the Sheffield one on London Road

29 september 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Thank you for taking the time to leave a 5-star review, Dominic. We'd love to know which store you dined at!

Betygsatt 1 av 5 stjärnor

AVOID

AVOID
I went last night to the Southall Branch and placed an order for my son, i ordered vegetable noodlels as base and some toppings When i picked up my order and took it home we found out that base noodles were not the ones we have ordered but they were different. Ibwent back and ask them and was expecting they will oppologise but instead the asian guy who served me told me No your sonbhad told him that put the other noodles and i know it for sure my son was quiet and standing behind me did not say a single word, this lie on my face just put me off and i left the whole bix of noodles at the counter and walked off… it is pathetic for this little order they just were so much dishonest and start lying on my face….Will Never going to that shop ever again…..

24 september 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Shez, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us. We sincerely apologise for the level of service you received.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/

Betygsatt 5 av 5 stjärnor

Oodles is the best place to go

Oodles is the best place to go, the staff are to friendly and the food is AMAZING, they look after you so well, and the fact they’re open so late too is so helpful, love you oodles !!

12 augusti 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Thank you for taking the time to leave a 5-star review. We'd love to know which store you dined at!

Betygsatt 5 av 5 stjärnor

Great polite staff

15 september 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Thank you for taking the time to leave a 5 star review Kelis. We'd love to know which store you dined at!

Betygsatt 1 av 5 stjärnor

Oodles Bury disgusting

Just have Uber Easts deliver an order, might as well have had road kill, Saturday takeaway ruined, barely fit for consumption

9 september 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Samantha, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, including which store you dined at, so that we can investigate this for you: https://oodleschinese.com/contact/

Betygsatt 1 av 5 stjärnor

Worst experience at Oodles Chinese - Walsall to date…

As a regular customer of Oodles Chinese - Walsall Branch, my customer experience this evening was shocking. I was very disappointed that the food served was extremely DRY to the point I was having to drink at regular intervals in order to swallow it!

I placed an order for: Egg Fried Rice and Vegetable Noodles (as my base), Katsu Chicken Curry (as the saucy option) and Crispy Chicken (as my dry option). Due to the lack of sauce, especially from the Katsu curry, it may aswell have been all a DRY option. Usually the food is slathered in sauce especially the noodles but not tonight!

My advice would be to not place an order at this branch if the lovely Asian woman or the Korean/Chinese Wok Chef are absent, the food will fall short of your expectations and leave alot to be desired not to mention leave you feeling dissatisfied. Not value for money on this occasion.

5 september 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Natalie, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/

Betygsatt 4 av 5 stjärnor

Dine in and order spice accordingly as they have super spicy and low spices . Super tasty if order properly

My first time was Dine in and i really enjoy as i was craving for something very spicy. I enjoyed their singapore rice , spicy chips and malaysian chicken.
However when I ordered at home , it was cold and not as good as it was in restaurant.
Would suggest to always eat hot and in restaurants.
This was in 6A oxford road Manchester

10 april 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi AxaZaff, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience with us. Please specify which rice you ate as we don't have a dish called Mangolian rice Also which store sis you dine at? We look forward to hearing from you.

Betygsatt 1 av 5 stjärnor

AVOID AVOID AVOID

Awful. Avoid.
Over- powering spice that ruined the whole dish.
Cold on arrival.
Small portions.
Meat tasted dodgy and left us both with a dodgy stomach.

8 augusti 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Gavin, thank you so much for taking the time to leave us a review. We're sorry to hear that you did not enjoy your experience with us. Can we ask which store you dined at? Did you dine in-store or did you order through one of our delivery partners? We'd like to assure you that this is not our usual practice. We look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Whilst on my way to Liverpool I stopped…

Whilst on my way to Liverpool I stopped in Walsall for a quick bite and was impressed with the service I received at Oodles, Walsall. It’s a fast food joint which is value for money as you get a lot on one plate. Food was sumptuous with original oriental flavours. The service was fast and restaurant was clean. Staff were friendly and were able to help me choose the best from the menu.

9 juli 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Irfan, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience at our Walsall store. We look forward to seeing you at another Oodles very soon!

Betygsatt 1 av 5 stjärnor

Ordered from here for the first time

Ordered from here for the first time. Leaflet said a deal. Couldn’t find online was told to add to basket and refund would be applied… didn’t happen. Ended up paying a lot more. Portion size is awful. Food is bland Never again. Ripped off

19 augusti 2023
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Natalie, thank you so much for taking the time to leave us a review. We're sorry to hear that you did not enjoy your experience with us. Can we ask which store you dined at? Did you order via our website or through one of our delivery partners? We'd like to assure you that this is not our usual practice. We would love to look into this for you. We look forward to hearing from you.

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