OneSimCard Omdömen 

584
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I'm updating my review after my experience yesterday. I noticed that my data was almost used up, so I went to purchase a new data plan. Unfortunately, OneSIM doesn't allow you to buy a ne... Se mer

Betygsatt 5 av 5 stjärnor

Great help and support but the website is flaky and often unavailable, and I do not know why. I cannot log into my account yet again, Cloudflare reports a host timeout or in one case when I did get... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I am giving 5 stars simply because the customer service agents stuck by me for two long trouble shooting sessions when in the end, I discovered that it was MY problem because I had "Do not disturb" cl... Se mer

Betygsatt 4 av 5 stjärnor

Being able to talk to a live person made it possible for me to load eSIM on my phone. The “live chat” was too slow to be helpful and some incorrect information was provided (IMO). I think the writte... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Elektronikbutik
  4. Internetoperatör

Informationen kommer från olika externa källor

The best international SIM card for world travel. Talk, Text and Data. Save 85% on global roaming in 200+ countries. 100% prepaid, pay as you go service.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

584 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(584)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Esim works really well

Esim works really well. I am traveling in South America and having data without the need to swap my sim card has been great. Definitely recommend.

22 februari 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good experience no major problems with…

Good experience no major problems with OneSim. But company may need to consider other modes of delivery during a holiday season. If my plans have not of changed for my trip I would not have received the card in time, therefore I would have lost money ,but the customer service is good at least the ones I have had communication so far

26 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE THEIR NUMBER TO OPEN A PAYPAL ACCOUNT

I paid 79.90USD for their 2-step verification sms number.
The number worked and I did receive the sms code sent by PayPal but then PayPal suspended the account permanently saying the number used when opening the account is fraudulent&stolen.
Do not use their service if you are looking to get a US Number to open a PayPal account and for receiving 2-step verification SMS codes.

21 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Kind of a LEGAL SCAM

I'm a digital nomad who was searching for a SIM Card in order to make calls and have data in different countries - at first sight, the OneSimCard seemed perfect.

However, first of all: The "free" extra number is only free for 30 days. Okay, you could have read that when you click on all the links in the descriptions (but who does that?!). But that's okay. I get that - my fault.

BUT then there's the issue: You cannot use the number you get for any confirmation messages (e.g. from your bank, Paypal, Amazon,... etc.) - after being in contact with the customer service FOR HOURS in order to figure out the issue, they finally sent me a link saying that this is an added feature of their service and that I'll have to order a new number for this purpose (which costs $60 per year)... only to be able to use this phone number for all purposes. AND THIS IS NOWHERE IN THE DESCRIPTION!! WHAT THE ?!

I then asked for a refund and the customer service ("David") got really unfriendly, impolite and provocative - even though I tried to be as polite as possible about this issue. Absolutely unacceptable.

All in all, this was a super unpleasant experience and I do never want to be in contact with such an unfriendly customer service EVER again.

(I asked for a refund, but I'll only get part of my money back and do have to pay for the shipping. That sucks.)

Order number: 1034702
RMA: 2755

14 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My simcard expired so I called them for…

My simcard expired so I called them for an extension. I explained that due to the pandemic I could not travel anywhere. They did not care and just took my balance
(about $50.00) away. Now I will only buy a simcard in the country I'm in. No more prepay ripoff.
Mark Choit

27 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

scammer, fraud

scammer. don't fulfill the promise. when I asked for refund the money because they didn't fulfill the promise that's time close the live chat support by themself.

23 oktober 2020
Omdöme utan inbjudan
Logotyp för OneSimCard

Svar från OneSimCard

This is in regards to our OneSimCard VoIP feature application. As our representative tried to explain, our VoIP add on application has nothing to do with the need or use of a VPN connection. Whatever the connectivity issue that you are having on your device involving your VPN is an issue of your device and not our service. You even admitted it works when your VPN is enabled. We are not able to issue a refund for a used service because of reasons unrelated to our service.

Our representative ended the chat as you became increasingly hostile in your demands, without listening to explanations. Please feel free to try our application on a different device using a standard internet connection.

OneSimCard Support

Betygsatt 4 av 5 stjärnor

Received my sim the next day

Received my sim the next day. I did need to contact tech support as my card did not recognize the network when i installed it in my phone. Very helpful technician had me sorted in no time.

1 oktober 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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