Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bought a fridge last week, got tracking email but the tracking number doesn’t work. I have been calling ABT and Hub logistic so many times, no one can tell me where my fridge is. This is the first tim... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We've purchased several applicances over the years (W/D, Fridge, D/W, and Oven). The delivery teams and installations have always been top notch. Our oldest purchase from them, a W/D (Maytag) starting... Se mer

Betygsatt 5 av 5 stjärnor

My wife and I just bought a new refrigerator from Abt. Our sales person knew exactly which refrigerators to show based on the measurements we brought in. Had some quick questions to help narrow d... Se mer

Betygsatt 5 av 5 stjärnor

We are very grateful to your team members ! Big shout out to them for 1) timely alerts and arrival 2) technical know how 3) very helpful tips and ideas 4) knowledgeable, friendly, and a pleasure t... Se mer

Företagsinformation

  1. Elektronikbutik

Skrivet av företaget

Free shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

480 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Competitive price

Competitive price. FAST delivery. No issues. Would recommend to a friend. Will be my “Go-To-Store” for future electronic purchases.

7 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pleasantly surprised

My original Alexa device would no longer update as it was many years old. While shopping around I found a great deal on an Echo Dot at Abt and ordered it. I was impressed by the ease of ordering and the fast delivery. This was my first purchase from Abt but it won’t be my last!

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

everything went great your install guys…

everything went great your install guys were friendly 'put runners down to protect the floors and were good. I would definitely recommend Abt

4 april 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Hi Scott, Thank you and we appreciate your business!

Betygsatt 5 av 5 stjärnor

Very pleased with Abt!

Finding the refrigerator and optional ice maker I wanted worked well, and the pricing was competitive. The delivery was within just a few days. The truck arrived during the scheduled delivery window, and the two gentlemen handling the delivery couldn't have been nicer or more helpful.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Better stores to buy out there

I bought my main four kitchen appliances there. I accepted an open-box refrigerator for a fair discount after inspecting the “defect” they mentioned — a small scratch near the bottom. However, after installing the appliances, I noticed the freezer wasn’t cooling properly. I contacted them, and after a technician’s visit, they determined it needed to be replaced. But I had to pay the price difference for a new one because I refused to accept another open-box unit without seeing it first (which I later found out had actually been a display model).

I had to deal with a salesman who was inflexible and arrogant — he wouldn’t even let me speak until he finished his entire speech. Eventually, after contacting customer service, I ended up paying an additional $200 for the replacement. I just wanted it resolved, so they finally replaced it — after a week without a freezer and no compensation for the food I lost.

I hoped that would be the end of it, but unfortunately not. A couple of days later, the dishwasher stopped working. I chose ABT for the service because the OEM technician had a one-day longer wait, which I now regret. The first technician came on Tuesday just to check what parts were needed — he didn’t have any with him. The second technician arrived on Saturday, cranky and dismissive, blaming the electrician’s work simply because he didn’t understand newer wiring methods. He even cut the dishwasher wire after failing to disconnect a Wago 221 connector (he didn’t know you have to lift the lever). Later, he discovered the real issue was a faulty main board, which was replaced, but now I have a refurbished dishwasher for the price of a new one. He never apologized or showed any willingness to learn how the connector worked — he just looked away when I tried to show him. I wasn’t trying to argue, only to teach him something that might make him a better professional.

I won’t buy from them again. For less money, I could have bought the same appliances elsewhere with far less hassle. In total, I had to deal with five service visits, each requiring me to be available starting at 7 AM just for them to call and say when they planned to come.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Hi Lisandro, I am sorry to hear about your recent experience with us. If you can please give me a call at 847-544-2707, I would like to discuss what happened and see what we can do to make things right. Thank you Tim Hendricks, General Manager

Betygsatt 5 av 5 stjärnor

Bought my breville espresso machine…

Bought my breville espresso machine here, was happy to receive actual human customer support assistance.

Super recommended to buy small kitchen appliances from these guys.

16 januari 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Thank you Leo, We appreciate the business!

Betygsatt 5 av 5 stjärnor

Josh at ABT online is awesome

Josh at ABT online is awesome! Highly recommend for an out of state customer - efficient responds to emails and highly competitive.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Thank you for the kind review Kristina!

Betygsatt 1 av 5 stjärnor

Bad customer service and delivery

Bought a fridge last week, got tracking email but the tracking number doesn’t work. I have been calling ABT and Hub logistic so many times, no one can tell me where my fridge is. This is the first time I purchased from ABT, because of all the good reviews, now I feel so regret, not mentioning the ABT customer service bad attitude, really ruin my day.

23 februari 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Hi Xue, the unit is due to arrive at your local transportation Hub on Thursday. They will contact you within 24 hours to schedule delivery. If you have any further questions, please feel free to contact our logistics manager Gary at 847-544-2782. Thank you!

Betygsatt 3 av 5 stjärnor

Appalled by the poor service.

It hurts me to have to give a poor rating. I have been a loyal customer of Abt for 30 years. I had a recent delivery that was awful. The delivery person doing all of the talking was surly. When I asked them to remove the tv from the box I was told “ that costs extra. Here sign this”. The one doing the talking told me there was a charge to remove an item from a box. Furious, I called the store and spoke to a manager who told me there was no charge for removing the tv from the box. Heretofore, Abt walked on water in my estimation., I could have gotten better service at a lesser store. I think they have grown too big and the superb customer service has gone out the window. Also, they need to train the two individuals who made the delivery. They pulled that large truck into my driveway. There was space at the mouth if the driveway without pulling that large truck weighing who knows what into my driveway.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My wife purchased an expensive vacuum…

My wife purchased an expensive vacuum cleaner last November, but was told it was on back order and would be delivered to her when it came in. She paid for the order, but it was never delivered. Abt says they shipped it via UPS and we would have to take it up with UPS. We have no leverage with UPS who simply claims they deliver all the packages they get and sent a picture, not of the package, but a picture of our building with a circle drawn around a locked door that only resident cars can enter.

Based on my experience, I would not pay for anything from Apt unless you can walk out with it!
Order can be verified with her Cell number 312-925-7711

18 februari 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Hi Tom, the delivery investigation has been completed by UPS and they confirmed the package was delivered to the doorman at your building. When a package is accepted by building staff UPS does not cover the shipment. Building management would be responsible at this point for locating the package and confirming who signed for/received it.

We recommend contacting your doorman/front desk and property management to request their package log/sign-in record for that delivery date and to check any security camera footage covering the receiving area.

If you’d like, we can also provide the tracking information and delivery confirmation details again to help your building identify it.

Betygsatt 1 av 5 stjärnor

I bought a Kitchenaid range from Abt

I bought a Kitchenaid range from Abt. It’s a lemon. I had their techs out about 8 times. They never did anything. Never fixed it. Just waited until the 1 year was up and they were off the hook. Abt Electronics is garbage. Now I’m trying to deal with Whirlpool Corp and they are no better. Even the repair guys say “unless it’s something easy they don’t care”. Last guy I had out didn’t even turn the oven on before he told me there is nothing wrong with it. I wouldn’t buy dog food from Abt. I certainly won’t spend almost $2000 for a range again

22 januari 2026
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Hi Sean, I pulled up your service record and we have been out to service your range 3 times. All 3 times the range tested fine and no issues were found. We suggest you call the manufacturer for service if you feel there is something wrong with the unit. If you have any other questions, feel free to call me at 847-544-2836. Thank you Dan Obradovic, General Manager

Betygsatt 5 av 5 stjärnor

Great experience with ABT

Purchased a GE microwave. I dealt with a gentleman name Giancarlo - excellent customer service, excellent price and very fast shipping - shipped out the day it was ordered via UPS and had it within a few days (IL to NJ). Couldn't sing their praises loud enough. Had a minor issue and Giancarlo and the team made everything right. You will not go wrong buying from ABT.

19 december 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great prices, horrible delivery service

Great prices. Easy to navigate website.
Absolutely horrible shipping service.
First it was supposed to be a around 8:30 then around 12:30 then delivery cancelled

Next day delivery scheduled for 12:30 to 2:30. It is 2:30 now. No communication
Sit around and wait and wait!

24 december 2025
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Hi Rick, I am sorry for the delay in our shipping. We give a 2-3 hour time window the morning of and the delivery crew is supposed to call if they are running late due to any issue they may have run into. Please call me at 847-544-2836, I would like to look into your delivery and see what had caused the delay. Thank you Dan Obradovic. General Manager

Betygsatt 5 av 5 stjärnor

More than electronics

As always, competitive pricing, easy order process, and very timely delivery.

9 december 2025
Omdöme utan inbjudan
Logotyp för Abt Electronics

Svar från Abt Electronics

Thank you for the review and we appreciate your business!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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