I tried to renew online via the account portal and it wouldn’t work despite being told it would. I also had numerous calls from different agents who didn’t know I’d already been called!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'd had a bit of bad luck and had made "too many claims" on my current provider, making it difficult to not only renew but also to find a new provider. The'r guy was really helpful and, whilst the eve... Se mer
Företaget har svarat
I was late in renewing my policy due to various family circumstances. Despite this, the team did a wonderful job in securing a perfect policy and managed to secure my no claims too, despite the gap.... Se mer
Företaget har svarat
My building cover requirements were uncommon but instead of dismissing my query I was asked to speak to an advisor. Against expectations my call was answered promptly by an agent. After answering fur... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Kontaktuppgifter
Storbritannien
- www.oneinsurancesolution.co.uk
4,6
Utmärkt
6 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to deal with and great quote.
Very easy to deal with and helpful. Very polite everything clearly explained. Was very happy with their quote. First class service.
11 mars 2026
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Could do better…
I tried to renew online via the account portal and it wouldn’t work despite being told it would. I also had numerous calls from different agents who didn’t know I’d already been called!
16 april 2026
Svar från One Insurance Solution
Good Afternoon,
I apologies for the confusion and miss-information. Unfortunately we do not currently have a portal system which allows for you to renew you're insurance due to terms and conditions we must make you aware of.
I have located your policy and asked for a member of our customer service team to contact you to explain this further.
Many Thanks,
Emma-Leigh
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Great customer Service
Great customer Service. Exceptional helpfulness and very patient.
12 april 2026
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
What a great team the lady I spoke to…
What a great team the lady I spoke to was so kind and reassuring I would so recommend this insurance company
3 april 2026
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Good deal
Having been with Masterquote and not hearing from them, I finally managed to make contact with you. That was the hard part; after that everything went smoothly.
27 mars 2026
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
On the whole a good experience
On the whole a good experience. I am a repeat customer on automatic renewal, so it was really useful to get reminders in good time. I had some changes to make so discussed these with assistants, who were respectful and helpful. My only criticism is that it's difficult using the portal to identify which are the new documents to review. So that caused me a little confusion.
24 mars 2026
Svar från One Insurance Solution
Good Afternoon,
Thank you for you feedback we are happy to hear about your positive experience.
We will feedback your issues with the document portal, if there is any further support you need from us please call on 0333 222 1072.
Kind Regards,
Excellent Coverage at a good price
One Insurance offered the most comprehensive cover for the best overall cost. The information provided was easy to understand and the service provided by the team was both friendly and courteous. Jack in particular was very patient and helpful during the process of insuring our unoccupied property. We would thoroughly recommend this company to anyone.
21 mars 2026
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Svar från One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
quick and easy
22 mars 2026
Svar från One Insurance Solution
We appreciate you sharing your experience with us. We're happy to hear it was quick and easy for you
Svar från One Insurance Solution
We're glad you found our service easy to use and appreciate that you weren't pestered. Thank you for your positive feedback!
Svar från One Insurance Solution
We're glad you enjoyed your experience. We appreciate you mentioning our professional, friendly service and great prices. Thanks!
Svar från One Insurance Solution
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and understanding.
Got me out of a hole
I'd had a bit of bad luck and had made "too many claims" on my current provider, making it difficult to not only renew but also to find a new provider. The'r guy was really helpful and, whilst the eventual solution was expensive I didn't get the feeling that I was being milked.
19 mars 2026
Svar från One Insurance Solution
We appreciate you sharing your experience. We're glad the person you spoke with was helpful during a challenging time and that you felt supported, even with the outcome. Thank you.
Looks ok up to know.i have just had a…
Looks ok up to know.i have just had a blocked drain repaired is that insured?
11 mars 2026
Svar från One Insurance Solution
Good Afternoon,
Thank you for your feedback. I have located your policy and have asked the customer service department to contact you regarding the drain.
Thanks,
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.