Onebeyond Omdömen 

Cardiff store llanishen Cardiff boy on the Till with ginger hair was a very very present young man offered to help with everything. The Asian looking girl had no clue. Couldn’t even understand me. I’d ask her four times to get a box to fill with the dog food. Absolute shocking who ever employed her !
Hence the guy on till made up for her !

Very disappointed with this telephone brand, I recommend you read the sales policy carefully.
I strictly advise against the purchase of this product whatever the model, from my experience I seem to understand that they work in part only if they are used in china.
I have complained several times on the malfunction of the device, without any positive outcome. not to buy absolutely

The staff in the Rochdale branch are absolutely vile the manager followed me and my friends from the when we first entered the store accused me of stealing. Yelling at me in the middle of the store while I was putting my friends lipgloss that was even sold in the store and said I was stealing because I put a product in my pocket to put on the lipgloss which I told her about because she was questioning my friends lipgloss saying it was one of the products sold in the shop . I was no where near the exit btw so her accusation was so out of line and rude overall. But this is also so funny because when attending to other customers she was so nice and respectful. Overall a BIG ZERO. WONT EVER GO THERE AGAIN CAUSE WTH

Very rude staff in Merry Hill Dudley won't be going there again

Merry hill Dudley awful staff rude and obnoxious should be sacked no interest in what they are doing no customers service skills whatsoever avoid and one star is generous at that

I was doing a helicopter with my 🥕 in my child’s hand and the huzz touched and took it away from me and this geezar called Abdul came in and blew the shop up please be ware of the carrot snatcher. I’ll be protesting about this incident tommorow and if I don’t get my carrot back I’ll be suing for 5k or the carrot, I know I’ve said this once but be be ware of that carrot snatcher!!!!!

Went to the Nottingham store today
Excellent service from young man at till

You’re locked in a warehouse and only allowed to come out at a set time. You can’t actually physically technically get out of the warehouse till break time, so in theory you are trap in for 4hours and they even forget to replace the water dispensers so you locked in a giant cage with no water. Everything the manager does is more important than anyone else which he has often said when the funny thing is half the time it’s not and he just thinks it is

To the one beyond store on Oxford street Swansea absolutely useless staff and management. Everytime I shop here two people on the tills and they have four tills total and always a huge cue. I've been stood waiting for ten minutes and staff just give you dirty looks and are so slow like they can't be bothered with you. I got offered a job here but was turned down because of mental health. Plus they don't sell much

shopped there a few times very good when i need to quickly get something however staff are abit miserable

Zero stars is generous for the customer service skills of the staff in Warrington. Walked out in despair and found what I wanted nearby in B&M. In contrast, their staff know how deal with customers.

Stole $2,200 from me
There rating apps is all fraudulent done

The one star is because HR managed to sort a lot of the issues out yet still left jobless. Our rotas were manipulated, the staff all had a good gossip and laugh at anyone new. They take people on say how much they're going to pass probation to fail them because they only needed workers for a few weeks. Budget won't allow the staff needed so asked to work for free. Mouse traps used and not checked daily I myself smelt and found a rotting mouse. Unsafe work conditions I was told j would be given a uniform that never happened. I was asked to work through my break despite me nearly passing out because my blood sugar was low. This may only be this certain store but I haven't set foot in any since. HR sorted a lot of issues but current staff are saying some things haven't changed just someone got sacked. The actual job itself isn't too bad just like any other retail shop job.

I've had the same negative experience as other reviewers ! The price shown in the shelf isn't necessarily the price you pay. I purchased Malibu sunlotoin priced up as a special offer at £2.50 but I was charged £3.49 at the till. When I queried it the manager said the bottles had been put on the wrong shelf !! There wss no apology but he did offer a refund. I won't be shopping there again.

I was almost overcharged in the sunderland store today.
I had 2 items and had worked out roughly what the cost should be at the till of £2.
I was asked for 50p more than it should be i.e. £2.50 and when I queried it, she said £2.15p. I said that I thought she'd said five oh 50 and she replied no fifteen.
I paid and walked away. When I checked my change and the receipt I found she had actually charged me 50p too much.
I'd stood in the queue for ages in the first place, but had to go back into the store and take a photo of the item on the shelf which showed the price as £1 and not the £1.50 she'd charged me.
I had to queue again and when I showed her the picture on the shelf of the correct price, her response was 'Well the till says £1.50'!!!!!
After advising I wouldn't be paying £1.50 for a £1 item she eventually rang a bell. A while later a guy with glasses turns up. I explained the situation to him and instead of sorting it out properly he just asked if I wanted a refund.
So I left the shop without the item as I wasn't prepared to pay 50% more for it.
Customer service in this store is shocking. Despite querying the price at the check out I was fobbed off and still overcharged. Had I not checked my receipt I wouldn't have known I'd been ripped off.
One of my pet hates is poorly trained staff and those shops that overcharge you. If they overcharge every customer by 50p they'll be quids in.
For me it's not the amount I'm overcharged but the principle of it.
I would suggest anyone shopping here works out roughly what the cost should be, before you get to the till and always check your receipt and your change.

Most of the shelves are empty and nothing is priced up and when you pick something up and take it to the till it a different price what it says on the shelves and different price at the till and security staff are either on there phones or talking and the lady who is meant to be the management don't know what she doing and the staff need to smart themselves up and not have there phones on them

I brought several bottles if fizzy drinks, crisps and chocolate to put in our electric coolbox in the car as we were going on a road trip around Scotland. My partner and I both oped a bottle the drink was flat and had a strange taste, we looked at the date NOVEMBER 2023 really 8 months out of date that is a health issue to customers. I have contacted their Head Office several times they have ignored my messages can't get through via phone so I have know emailed them and we will see if they reply and actually do something. I spent £43.68 I don't have a receipt why would you keep it for pop and snacks but the amount is on my bank statement. Please be vigilant when purchasing and always
Check the Sell By Date.

I visited the Lancaster store.

Was nice to see a discount store, selling goods at low prices, this is always great.

The lady who served me spotted that one of our items was broken, and invited us to selected another, which was great.

For the bad bit, the store clearly wasn’t well managed, and the staff had clearly not been well trained.

Many people aged between 45 and 65 will know the Madness song ‘One Step Beyond’, which has an intro ‘Hey you, don’t watch that, watch this!’.
The new store new of ‘One Beyond’ will clearly attract memories of this song.
As part of training, all staff should be made aware of this.

Also, the lady assumed we wanted a carrier bag, without asking, so scanned one for us.
We told her we didn’t want the bag. First thing she tried to say was ‘it’s only 30p’. No matter how small, goods should be pushed at a customer when not asked for,.
However, a supervisor had to called over to void the item.
It does not look good when a checkout cashier is unable to void a small item they have scanned on their own!

Had lovely experience shopping all staff where helpful definitely young Lass with pink hair on tills was very quick and was helpful when I couldn't find a product she went out of her way even though it was line she very lovely toward older people 😊 she made my day 😊

I bought my mum a neck hot water bottle and it came without a lid so I had to return it, so I don't recommend it.