OneAdvanced Omdömen 

674
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

We have found the product (Legal PCM) soul-destroyingly bad. System not set up properly for us, interminable 'training', poor customer service. Now seeking extra charges to have proper set-up de... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've worked with Srinivas on a number of occasions, and his level of support is always top-class. He is quick to respond, and understands issues promptly. It's reassuring to know that help is alwa... Se mer

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Betygsatt 5 av 5 stjärnor

PJ was extremely helpful in resolving a TMS issue involving a locked user login. He quickly identified the problem, guided us through the solution and had the user back into the system in no time. Pro... Se mer

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Betygsatt 5 av 5 stjärnor

Dave Robinson was extremely helpful and polite. He performed the upgrade efficiently and successfully. He kept us informed during the upgrade how he was getting on and then provided us with a handover... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

We power the world of work through our portfolios of sector-focused software that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers, your people and your communities.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

674 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(674)

400 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Speedy and Excellent

The representative Amrutha was very efficient in resolving my issue

11 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Anthony!

We're delighted to hear that Amrutha was able to resolve your issue efficiently and provide a speedy experience. We'll be sure to pass on your kind feedback.

Betygsatt 5 av 5 stjärnor

Ravi was so excellent

Ravi was so excellent! He fixed the Ticket Issue perfectly and efficiently.

10 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Heidi!

We're delighted to hear that Ravi was able to resolve your ticket issue so efficiently and provide such excellent support. We'll be sure to pass on your kind feedback.

Betygsatt 5 av 5 stjärnor

Great support

Excellent support throughout our project, the OneAdvanced team made everything super simple and were always on hand to help with any challenges we experienced.

Special shoutout to Gharjyot S who was an amazing PM!

2 februari 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Adam!

We're delighted to hear that the team helped make your project run smoothly and were on hand to support you through any challenges along the way. We'll be sure to pass on your special shoutout to Gharjyot and share your kind feedback.

Betygsatt 5 av 5 stjärnor

I experienced an issue with raising free form orders on the One Advanced purchasing system

I experienced an issue with raising free form orders from the Purchasing (Marketplace) system to order essential STEM products. Jessica Mistry from One Advanced was very patient and worked through and resolved the technical issue with myself and a colleague providing professional and diligent support. Jessica is a credit to herself and her organisation, One Advanced. Thank you, Jessica.

10 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Thomas!

We're delighted to hear that Jessica was able to work through the issue with your free form orders and provide patient, professional support throughout. It's great to know the problem was resolved and that both you and your colleague felt well supported. We'll be sure to pass on your kind words.

Betygsatt 5 av 5 stjärnor

I had an excellent experience with…PJ Byrne

I had an excellent experience with OneAdvanced, thanks to PJ. As soon as I raised my case, he picked it up straight away and followed up with a call almost immediately, even leaving me a voicemail to ensure contact.

When I asked if we could connect via Teams, PJ sent an invite straight away and made time to talk things through in detail. On the call, he was outstanding. He clearly explained everything step by step, guided me through how to resolve my query, and showed me how to set up the feature I needed.

What really stood out was his patience, clarity, and willingness to help. He’s a great listener and made sure I fully understood everything without ever making me feel rushed. On top of that, he was genuinely friendly and easy to talk to, which made the whole experience even better.

Amazing service from start to finish. Very professional, efficient, and personable.

PJ is a real credit to the team!

9 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Amie!

We're delighted to hear that PJ provided such a positive experience, from the prompt follow-up on your case to the detailed support during your Teams call. It's great to know that the clear guidance, patience, and willingness to help made such a difference and helped you get everything set up successfully.

We'll be sure to pass on your kind feedback to PJ.

Betygsatt 5 av 5 stjärnor

Speedy Accurate Response

Had an urgent issue and this was responded to within half an hour. Resolution given. problem resolved. One can ask no more.

8 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Andy!

We're delighted to hear that your issue was responded to so quickly and resolved within such a short timeframe. It's great to know we could provide the support you needed when it was most urgent.

Betygsatt 5 av 5 stjärnor

Expert Support👏

The support we received was crucial to improving our business.
Always on point and efficient.
Special thanks to Jenny from the Irish team!

8 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you Karl!

We're delighted to hear that the support you received has helped improve your business and that the team has consistently provided efficient and effective assistance. We'll be sure to pass on your special thanks to Jenny and the Irish team.

Betygsatt 5 av 5 stjärnor

Responsive, Knowledgeable Service

Srinivas was very helpful in resolving multiple issues. He was knowledgeable and detailed in his response. He walked through the resolution and ensured I followed along. I appreciated his prompt service and friendly, responsive manner. Thank you!

5 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review! I'm happy to hear Srinvias was so helpful and knowledgeable and helped you with your issues.

Betygsatt 5 av 5 stjärnor

Very helpful advisor (Vishwas…

Very helpful advisor (Vishwas Premkumar), sorted the issue very quickly and professionally - thanks

4 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you for your review Helen! I'm glad Vishwas managed to sort the issues quickly and professionally.

Betygsatt 2 av 5 stjärnor

Support is worse in 2026

Support has gotten worse in 2026 with problems syncing with docman and communication with support.

28 maj 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Hello,

I'm sorry to hear this. If you could please reach out to me at luke.sadler@oneadvanced.com so I can assist you.

Thanks,
Luke

Betygsatt 4 av 5 stjärnor

Great Customer Support

Jessica Mistry and Rahul Sarveshwara were really helpful and explained the various aspects to what i needed clearly and patiently. i found them to be knowledgeable, professional and diligent.

28 maj 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review! It's good to hear that Jessica and Rahul were so knowledgeable, professional and diligent.

Betygsatt 5 av 5 stjärnor

Reviews

The person i dealt with was Srinivas Saraf, he was very poliet, friendly and very quick to fix the issue for me. He showed me how to fix the issue should i experience it again. Would reccommend Srinivas Saraf, as very supportive, friendly and poliet. He was a pleasure to work with.

3 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review Edel! So happy to hear that Srinivas was very polite, friendly and very quick to fix the issue!

Betygsatt 5 av 5 stjärnor

A Quick resolution

Jessica Mistry and Eve Stanners addressed my query very quickly. Thanks.

3 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review! Glad that Jessica and Eve addressed your query very quickly.

Betygsatt 5 av 5 stjärnor

Great call with Jessica Mistry

Great call with Jessica Mistry, very helpfull service and all questions answered. I was very happy with the information and support provided.

2 juni 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review!

Betygsatt 5 av 5 stjärnor

Support By D Robinson

I have worked Advanced for a number of years and whilst most of the knowledge and experience has left the business more recently, a few stalwarts remain who will go above and beyond to ensure things are done and delivered in a timely manner. One to mention is Dave Robinson. I have worked with Dave for 10+ years and he has always gone above on beyond to ensure any support issues assigned to him are delivered to a successful conclusion. How the new world of support is delivered by the new OneAdvanced Team remains to be seen.

26 maj 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review!

Betygsatt 5 av 5 stjärnor

Jessica Mistry was incredibly helpful…

Jessica Mistry was incredibly helpful and resolved our issue swiftly and efficiently. Thank you for the excellent support!

31 maj 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review!

Betygsatt 5 av 5 stjärnor

Kristy was very helpful and…

Kristy was very helpful and professional. She assisted us with the software helped close old files and followed up on an old bank issue that had not been properly resolved before. Her support was efficient and much appreciated. Thank you for the excellent service.

28 maj 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review!

Betygsatt 5 av 5 stjärnor

The support staff

The support staff, Robert was understanding and enquired what was the problem with courtesy and understanding. Went though a test and all sorted.

29 maj 2026
Omdöme utan inbjudan
Logotyp för OneAdvanced

Svar från OneAdvanced

Thank you so much for the review!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer